Owner notification was mailed in phases.dual steering vehicle owners were notified beginning november 6, 2000.owners of construction, refuse, fire, and rescue/emergency vehicles were notified november 7, 2000; and all others were notified december 15, 2000. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact freightliner at 1-800-547-0712. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).