NHTSA recall 03E044000 · Equipment
Equipment › Recreational vehicle/trailer
The defect
Samsung microwave ovens installed in recreational vehicles for microwave cooking, models mr5491g, mr5491g01, mr5492w, mr5494w01, mr5493g, mr5493g01, mr5494w, mr7491g, mr7491g01, mr7492w, mr7492w01, mr7493g, mr7493g01, mr6698wb, mr6699gb, and mr6699sb, manufactured may 1, 2000, through september 30, 2003. these units were produced with a defective membrane panel. these microwave ovens have the one touch instant cook function for items such as popcorn, potato, etc.
The risk
An electrical short can occur causing the oven to activate without pressing any key pads. this could result in excessive heat, smoke, or possibly a fire.
The remedy
Samsung will notify its customers and repair the panel free of charge. in the meantime, comsumers should unplug their microwave, if possible. if the consumer IS unable to unplug the microwave, they should leave the door ajar until the membrane panel IS replaced. consumers should never use the microwave oven for storage or leave any towels, paper, cloth or other products in the microwave after use. owner notification began september 18, 2003. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact samsung service division headquarters at 800-932-3837.