Recalls › 04V442000

NHTSA recall 04V442000

Structure › Body › Hatchback/liftgate › Hinge and attachments

Ford Explorer and 1 more

Reported Sep 13, 2004955,732 vehicles affectedFORD MOTOR COMPANYMaker’s number 04S20Built Aug 1, 2000 – Jun 23, 2003

The defect

On certain sport utility vehicles, the liftgate glass strut may become disengaged or the hinge may fracture allowing the glass to fall and possibly break.

The risk

If the hinge should fracture, there IS a potential for the glass to fall and ultimately break and personal injuries could occur.

The remedy

Dealers will have the liftgate glass strut brackets and glass hinges replaced. for the vehicles built from august 1, 2000 through march 3, 2002, the dealers will replace the hinges and liftgate strut bracket. on vehicles built from march 3, 2002 through june 23, 2003, the dealers will only replace the hinges. the recall began on september 30, 2004. a postcard was sent to owners on december 27, 2004, advising them that parts are now available. owners should contact ford at 1-800-392-3673.

Official recall at NHTSA ↗

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Vehicles in this recall

Notes

Ford recall no. 04S20.customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).