NHTSA recall 11V138000
Equipment › Recreational vehicle/trailer
Triple E RV Empress and 1 more
The defect
Triple e IS recalling certain model year 2007 empress and model year 2008 topaz motor homes equipped with 1200-series norcold refrigerators. the population of refrigerators being addressed contains either a sensing algorithm or thermal switch to shut off power to the refrigerator when high temperatures are detected in order to prevent a potential fire. the response times of the sensor algorithm and thermal switch devices to stop power are not sufficient.
The risk
The sensing algorithm or thermal switch installed to shut off power to the refrigerator when high temperatures are detected due to a possible hydrogen gas leak may not shut off in sufficient time to prevent a fire.
The remedy
Triple e IS working with norcold to identify and notify any affected owners. owners will be instructed to contact norcold dealers to receive the remedy free of charge. please see norcold's defect report 10e-049 for additional information. the safety recall began on february 28, 2011. owners may contact norcold at 1-800-767-9101.