NHTSA recall 11V323000
Suspension › Rear › Springs
Sprinter 3500
Reported Jun 13, 201147 vehicles affectedSPRINTER ENGINEERING & COMPLIANCE SUPPORMaker’s number 2011100006Built Mar 1, 2011 – Apr 30, 2011
The defect
Sprinter IS recalling certain model year 2011 sprinter 3500 vehicles sold both under the mercedes-benz and freightliner brand names. the supplier of the rear springs rolled the spring eye diameter out of tolerance on a limited number of parts in its production, and then corrected the diameter without heating the parts.
The risk
This could potentially lead to a crack of the spring eye over time, which increases the risk of a crash.
The remedy
Owners will be contacted, and dealers will replace the rear springs as necessary, free of charge. the safety recall IS expected to begin during november 2011. owners may contact sprinter at 1-877-762-8267.