NHTSA recall 17E004000 · Equipment
Equipment adaptive/mobility
Reported Jan 20, 20179,535 vehicles affectedThe New Haven CompaniesBuilt Dec 9, 2013 – Sep 29, 2016
The defect
The New Haven Companies (New Haven) is recalling certain Safe Haven Wheelchair Securement Tiedowns, model number NH56328P028. These tiedowns may not adequately secure a wheelchair in the event of a crash.
The risk
If the tiedown fails in the event of a crash, the unrestrained wheelchair can increase the risk of injury to the occupant or those nearby.
The remedy
New Haven will notify the purchasers and through a third party, the tiedowns will be replaced, free of charge. The recall began on February 27, 2017. Owners may contact New Haven customer service at 1-818-686-7020.