Recalls › 19V434000

NHTSA recall 19V434000

Electrical system › Propulsion system › Traction battery

Audi E-Tron

Reported Jun 10, 20191,646 vehicles affectedVolkswagen Group of America, Inc.Maker’s number 93E8Built Jul 16, 2018 – May 10, 2019

The defect

Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Audi e-tron vehicles. Moisture can enter the high-voltage battery system through a faulty seal on the charging socket.

The risk

Moisture in the high-voltage system can cause a short-circuit, increasing the risk of fire. If warning lights appear along with the message "Electrical system: fault," immediately stop driving the vehicle, park outdoors away from structures, do not charge the vehicle, and contact Audi Roadside Assistance at 1-800-411-9988 to have the vehicle towed.

The remedy

Audi will notify owners, and dealers will install a new seal and, as necessary, replace the affected system components, free of charge. The recall began September 6, 2019. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 93E8.

Official recall at NHTSA ↗

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Vehicles in this recall

Audi E-Tron
2019

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.