Recalls › 19V648000

NHTSA recall 19V648000

Equipment › Other › Owners/service/other manual

Mercedes-Benz GLE 350 and 1 more

Reported Sep 9, 20191,478 vehicles affectedMercedes-Benz USA, LLC.Maker’s number 2019090005Built Jul 13, 2018 – Aug 30, 2019

The defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE 350 4MATIC and GLE 450 4MATIC vehicles. The owner's manuals do not include information regarding the adjustment of the head restraints of the third row seats. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."

The risk

Improperly adjusted head restraints increase the risk of injury to the third row seat passengers in the event of a crash.

The remedy

MBUSA will notify owners, and dealer's will provide a supplementary owner's manual booklet with the necessary information, free of charge. The recall began November 22, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019090005.

Official recall at NHTSA ↗

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Vehicles in this recall

Mercedes-Benz GLE 350
2020
Mercedes-Benz GLE 450
2020

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.