NHTSA recall 19V792000
Visibility › Defroster/defogger/hvac system › Rear window
Western Star 4900 and 1 more
Reported Nov 4, 20192,725 vehicles affectedDaimler Trucks North America LLCMaker’s number FL-836Built Jan 15, 2015 – Oct 29, 2019
The defect
Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2020 Western Star 4900 and 5700 vehicles equipped with sleeper cab vent windows. Due to improper adhesive, the vent window may detach from the vehicle.
The risk
If the vent window detaches while the vehicle is in motion, it can become a road hazard, increasing the risk of a crash.
The remedy
DTNA will notify owners, and dealers will replace the vent windows, free of charge. DTNA issued owners an interim notification on December 27, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-836.