NHTSA recall 19V867000
Seats › Mid/rear assembly
Mercedes-Benz GLE 450
Reported Dec 6, 20191 vehicles affectedMercedes-Benz USA, LLC.Built Jul 13, 2018 – Nov 5, 2018
The defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling one 2020 GLE450 4MATIC vehicle. The third-row seating headrests were manufactured with insufficient padding and a securing rod that may not hold the headrest in place, affecting the adjustment and operation of the headrest.
The risk
The headrest may not properly protect the occupant in the event of a crash, increasing their risk of injury.
The remedy
MBUSA will notify dealers, and MBUSA will replace the third row headrests on the affected vehicle, free of charge. The recall is expected to begin February 4, 2020. Owners may contact MBUSA customer service at 1-800-367-6372.