NHTSA recall 21V305000
Electrical system › Instrument cluster/panel
Northstar Ambulance
The defect
Braun Northwest is recalling certain 2013-2020 NorthStar Ambulance equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. The displays may experience low voltage spikes and cause the LCD display to lock up or become nonfunctional.
The risk
A locked up or nonfunctional LCD display can delay emergency efforts, increasing the risk of injury.
The remedy
Dealers will repair or replace the displays, free of charge. Owner notification letters were mailed on May 10, 2021. Owners may contact Braun Northwest customer service at 1-360-748-0195.