NHTSA recall 22V190000
Communication › Auto crash notification
Mercedes-Benz EQS 450 and 1 more
Reported Mar 25, 20228 vehicles affectedMercedes-Benz USA, LLC
The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450 and EQS 580 vehicles. A software error may cause the overhead control panel to become permanently deactivated.
The risk
A deactivated overhead control panel will not allow an occupant to manually contact emergency personnel, delaying emergency responders and increasing the risk of injury.
The remedy
Dealers will update the overhead control panel software, free of charge. All vehicles have been remedied. Owners may contact MBUSA customer service at 1-800-367-6372.
Communication › Auto crash notificationElectrical system › Software