NHTSA recall 23V733000
Visibility › Sun/moon roof assembly
Mercedes-Benz GLS 580 4MATIC
Reported Nov 1, 20238 vehicles affectedMercedes-Benz USA, LLCMaker’s number 2023110007
The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLS580 vehicles. Due to a software error, the sunroof may close unexpectedly when the "car wash mode" is activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-operated Window Systems."
The risk
A sunroof that closes unexpectedly can increase the risk of injury.
The remedy
Dealers will update the sunroof control unit software, free of charge. Owner notification letters were mailed December 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023110007.