Recalls › 23V744000

NHTSA recall 23V744000

Electrical system › Instrument cluster/panel

Buick Encore GX and 2 more

Reported Nov 6, 202360,154 vehicles affectedGeneral Motors, LLCMaker’s number A232424320

The defect

General Motors, LLC (GM) is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles. The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.

The risk

A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash.

The remedy

The VCU software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed December 4, 2023. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A232424320.

Official recall at NHTSA ↗

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Vehicles in this recall

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.