NHTSA recall 23V853000
Electrical system › Software
Mercedes-Benz EQE350
Reported Dec 15, 202310 vehicles affectedMercedes-Benz USA, LLCMaker’s number 2024010009
The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350 vehicles equipped with comfort suspension. The headlights may be incorrectly adjusted due to a software error in the headlight control unit.
The risk
Incorrectly adjusted headlights can reduce the visibility of oncoming traffic and impair the dynamic driving control performance. Both scenarios increase the risk of a crash.
The remedy
Dealers will update the headlight control unit software, free of charge. Owner notification letters were mailed by February 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
Electrical system › SoftwareExterior lighting › Headlights