NHTSA recall 24V399000
Electrical system › Propulsion system › Traction battery › Management system/energy control module (bms/becm) › Software
Mack MD (electric)
Reported Jun 4, 202424 vehicles affectedMack Trucks, Inc.Maker’s number SC0464
The defect
Mack Trucks, Inc. (Mack) is recalling certain 2024 MMDe electric trucks. The battery management system software may cause the high-voltage battery to shut down, which can result in a sudden loss of steering control and drive power.
The risk
A sudden loss of steering control and drive power increases the risk of a crash.
The remedy
Owners are advised not to drive their vehicles until the remedy has been completed. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed July 10, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0464.