Recalls › 24V801000

NHTSA recall 24V801000

Back over prevention › Software

Ford Explorer and 1 more

Reported Oct 25, 2024391 vehicles affectedFord Motor CompanyMaker’s number 24C34Built May 30, 2024 – Aug 8, 2024

The defect

Ford Motor Company (Ford) is recalling certain 2025 Explorer and Lincoln Aviator vehicles. The rearview camera image may fail when the vehicle speed reaches 10 MPH or greater. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

The risk

The loss of the rearview camera image while in reverse can reduce the driver's rear visibility, increasing the risk of a crash.

The remedy

The accessory protocol interface module (APIM) software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C34.

Official recall at NHTSA ↗

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Vehicles in this recall

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.