Owner notification:dealers were notified november 5, 1996, and are alsoplacing a consumer notice in their stores for owners to return these car racks. Note:if an owner does not receive a refund for these car racks within a reasonable time please contact trek bicycle at 1-800-369-trek (1-800-369-8735).also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.