2010 Braun Town And Country
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Braun › Town And Country › 2010
These records cover every 2010 Braun Town And Country. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
2 recalls name the 2010 Braun Town And Country. Newest first.
The braun corporation IS recalling certain model year 2008 through 2010 chrysler town & country and dodge caravan mobility conversions which were altered by braun between january 21, 2009 and march 19, 2010. during conversion, the chassis was raised and the floor was lowered to accommodate wheelchair accessibility features. in raising the chassis, the…
Risk and remedy
Risk
Contact between the tire spring hat may wear a hole in the tire over time. this may result in loss of vehicle control in the event of tire pressure loss increasing the risk of a crash.
Remedy
Braun will notify owners and repair the vehicles free of charge. the safety recall began on june 4, 2010. owners may contact braun toll-free at 1-800-488-0359.
The braun corporation IS recalling certain model year 2008 through 2010 chrysler town & country and dodge caravan commercial entervans which were altered by braun between january 21, 2009 and march 19, 2010. during conversion, the chassis was raised and the floor was lowered to accommodate wheelchair accessibility features. in raising the chassis, the…
Risk and remedy
Risk
Contact between the tire and fuel fill pipe may wear a hole in one or the other components over time. this may result in loss of vehicle control in the event of tire pressure loss, or a vehicle fire in the event the fuel pipe IS compromised.
Remedy
Braun will notify owners and repair the vehicles free of charge. the safety recall began on june 4, 2010. owners may contact braun toll-free at 1-800-488-0359.
Owner complaints
38 complaints1 involved a crash1 involved a fire3 injuries
What owners report most
Latest complaints
- Engine and engine cooling › Engine
We have a 2010 chrysler town and country. The engine will from time to time shut off while driving! It has now happened 4 times including once on the highway! I took it to the dealer and they cannot find the problem. I called chrysler directly and they launched an investigation but stated that…
We have a 2010 chrysler town and country. The engine will from time to time shut off while driving! It has now happened 4 times including once on the highway! I took it to the dealer and they cannot find the problem. I called chrysler directly and they launched an investigation but stated that they have not heard of the issue and that there was nothing they could do. I explained that I was very worried about the engine shutting off and causing an accident and again they told me there was nothing that they could not do anything. I called the chrysler recall number and they told me that they have had several complaints about this however they do not know how to fix the issue yet. They advised that 'i hang in there'. Again I expressed my concern about my family driving the van with the possibility of it turning off. They stated that when there IS a recall they will let the public know. They then gave told me 'if it shuts off again while driving to put the car in neutral and restart it to prevent the wheel from locking' this IS crazy and preposterous. How could chrysler ask me to continue to drive a vehicle that could shut off and potentially cause an accident that could result in the death of a family member?!?!?!?! *tr
- Electrical system › Ignition
TL* the contact owns a 2010 chrysler town & country. the contact was driving 25 mph when the key independently moved in the ignition switch from on to acc, causing the vehicle to stall. The contact was able to restart the vehicle and it was taken to the dealer. The dealer was unable to duplicate…
TL* the contact owns a 2010 chrysler town & country. the contact was driving 25 mph when the key independently moved in the ignition switch from on to acc, causing the vehicle to stall. The contact was able to restart the vehicle and it was taken to the dealer. The dealer was unable to duplicate the failure so there were no repairs performed. the contact called the manufacturer but the manufacturer would not provide any assistance because the dealer had not stated what was causing the problem. the contact referenced nhtsa campaign ID number: 11v139000 (electrical system:ignition) but the manufacturer was unable to identify the recall. the vehicle was not repaired. the failure mileage was 19,500. updated 08/31/11 *bf updated 09/09/11
- Electrical system
Town and country - shut off while on highway while driving my wife and 2 yr old child, my 1 year old t&c shut off while driving (~45-50 mph) on the highway. I lost all power to the car (including power steering) and was fortunate enough to get to the shoulder with out incident. I put the car…
Town and country - shut off while on highway while driving my wife and 2 yr old child, my 1 year old t&c shut off while driving (~45-50 mph) on the highway. I lost all power to the car (including power steering) and was fortunate enough to get to the shoulder with out incident. I put the car in park and immediately started the car up and we continued on our way. it wasn't until later that night, I remembered a recall notice on the t&c I read on the news, in march. unfortunately, we have not heard of when this will be fixed. this could have caused a very bad crash and we now question the safety of the family while in the vehicle. I am the parent of two young children and we purchased the t&c with its reputation of safety in mind. I will be contacting the dealer immediately in the morning, but I am reading many complaints of the same issue. does someone have to get injured or killed before this repeat issue gets taken seriously? *tr
- Engine and engine cooling
TL* the contact owns a 2010 chrysler town & country. The contact stated that while driving approximately 35 to 40 mph when the vehicle suddenly stalled without warning. The vehicle was inspected by a dealer and they advised her that they were unable to diagnose the failure. The vehicle was not…
TL* the contact owns a 2010 chrysler town & country. The contact stated that while driving approximately 35 to 40 mph when the vehicle suddenly stalled without warning. The vehicle was inspected by a dealer and they advised her that they were unable to diagnose the failure. The vehicle was not repaired. The manufacturer was contacted and they advised her that she was not included in any recalls. The failure mileage was approximately 31,000.
- Electrical system
Car loses power while driving if key IS bumped or if car hits a bump key IS easily put in the accessory position and car loses all power. This happened when the keychain was bumped in the middle of an intersection, another time while making a left turn, and another time while driving about 25mph.…
Car loses power while driving if key IS bumped or if car hits a bump key IS easily put in the accessory position and car loses all power. This happened when the keychain was bumped in the middle of an intersection, another time while making a left turn, and another time while driving about 25mph. This IS easily duplicated because while driving I have been able to turn the key to the accessory position and it loses all power. My concern IS that this will happen while driving on the freeway and a serious accident will happen.
- Engine and engine cooling
My 2010 town and country suddenly stalled while driving on main st. . coasted to a stop blocking the lane since I couldn't even pull over. vehicle had power, but would not move. called wrecker, but eventually able to restart car and drive it (after several attempts). police provided traffic…
My 2010 town and country suddenly stalled while driving on main st. . coasted to a stop blocking the lane since I couldn't even pull over. vehicle had power, but would not move. called wrecker, but eventually able to restart car and drive it (after several attempts). police provided traffic control until car was moved. fortunately no one was directly behind me when the car stopped. internet search revealed that chrysler IS initiating a recall for this problem. called them and they said the recall IS by vin and my vin IS not recalled. they refused to let me talk to someone who could check further. I told them my survivors would sue their pants off when the car dies again and I am killed, but of course, I am afraid to drive the stupid thing. *tr
- Electrical system
While on vacation we rented a 2010 chrysler town & country MINI van from enterprise san antonio int'l airport location. We picked up the vehicle on 04/05/2011. We drove the vehicle to laredo texas. After 4 day driving the van, we parked it at the local mall, got out of the vehicle, walked into the…
While on vacation we rented a 2010 chrysler town & country MINI van from enterprise san antonio int'l airport location. We picked up the vehicle on 04/05/2011. We drove the vehicle to laredo texas. After 4 day driving the van, we parked it at the local mall, got out of the vehicle, walked into the mall when the rental vehicle engine burst into flames. There was a loud sound, which was the front windshield exploding, a cloud of smoke then appeared, and seconds later there were huge flames coming out of the engine. This resulted in total loss of the vehicle along with all of our personal belongings. Luckily we had just exited the vehicle so we were not injured other than being traumatized by the entire event. There was no signs that there was about to be an explosion. The vehicle had not overheated, and there were no smells in or coming from the vehicle. We had simply parked the vehicle right before it exploded. The local police dept and fire department arrived on the scene very quickly to put out the blaze. Chrysler and our personal ins company have completed an inspection of the van but chrysler refuses to disclose the cause of the fire to our family. We are very concerned about this and are afraid that another family may not be as lucky as we were to escape this malfunction without physical harm. I would like this issue to be investigated further by someone. We and other families deserve answers the big co won't give us. *Tr
- Engine and engine cooling
My 2010 chrysler town and country engine continues to shut off while driving. I have had my van in the shop 4 times now for the same problem and they have yet to fix the problem. this does not occur on a consistent basis so the dealership IS having trouble duplicating the problem. they stated…
My 2010 chrysler town and country engine continues to shut off while driving. I have had my van in the shop 4 times now for the same problem and they have yet to fix the problem. this does not occur on a consistent basis so the dealership IS having trouble duplicating the problem. they stated without being able to duplicate the problem they can not possibly fix the problem. they have made several unsuccessful attempts since 9/2010. now after hearing about this recall, I was hoping to get some resolution to this dangerous situation. unfortunately when I called chrysler corp (1-800-853-1403) as listed in campaign, I was told that while the campaign has been initiated they are not yet applying it to the vehicles. It looks like I will have to exercise my rights under the lemon law to be able to drive a safe vehicle. they assigned me to a case manager, who then told me there IS no such recall for my vehicle and the problem must be duplicated for them to be able to fix it. here we go again and my year to purchase date IS early may. *tr
- Electrical system
Car stalls out while driving on highway, happened 3 times to date, can restart by shifting out of drive to neutral and restart car with key. speeds have been 50 to 70 mph. taken to dealer but they are unable to find any problem and will out try any fix. *tr
- Electrical system
TL* the contact owns a 2010 chrysler town and country. The contact stated that the rear lift gate warning alarm did not sound as the liftgate was opened. the vehicle was taken to the dealer where the technician could not determine how to activate the feature. The manufacturer was contacted and…
TL* the contact owns a 2010 chrysler town and country. The contact stated that the rear lift gate warning alarm did not sound as the liftgate was opened. the vehicle was taken to the dealer where the technician could not determine how to activate the feature. The manufacturer was contacted and stated that the vehicle did not come equipped with that feature. The contact stated that the vehicle should have come equipped with the feature for safety reasons. The approximate failure mileage was 1,940.
- Electrical system · Service brakes, hydraulic
Bought van 12/30/10 with 18,883 miles. 1/10/11 - breaks running very hot, pulsate, and lock up. dealer said front rotors warped. r&r'd front rotors. 1/27/11 - breaks still pulsate and running very hot. dealer resurfaced both rear rotors. 2/17/11 - breaks still running very hot. dealer could…
Bought van 12/30/10 with 18,883 miles. 1/10/11 - breaks running very hot, pulsate, and lock up. dealer said front rotors warped. r&r'd front rotors. 1/27/11 - breaks still pulsate and running very hot. dealer resurfaced both rear rotors. 2/17/11 - breaks still running very hot. dealer could not find any problem with front breaks. 3/10/11 - breaks still running very, very hot and locked up while driving in rain. windows have been intermittently opening by themselves on several occasions when vehicle IS turned off. dealer does not know what to do.
- Tires › Pressure monitoring and regulating systems
I have had both back tire aluminum inflation valve stems crack. the first one I noticed that the tire continually deflated and had it replaced before my tire lost all of its pressure. The most recent failure resulted in the valve stem cracking and separating completely causing a flat tire. IS the…
I have had both back tire aluminum inflation valve stems crack. the first one I noticed that the tire continually deflated and had it replaced before my tire lost all of its pressure. The most recent failure resulted in the valve stem cracking and separating completely causing a flat tire. IS the metal used in the stem too brittle or weak? I am fortunate that I have not had this failure occur while the vehicle was moving. I know several other people have had the same issue. as a result I had to have the stems replaced with rubber ones so that I do not have the same problem again. I am no longer able to view the tire pressure for the back tires, and that IS a bummer because I paid extra to have this system in my car. I am very worried for the safety of my family...what if the valuve was to break while I was driving? the air does not slowly come out, it releases all of the air out of the tire at one time. I do have the old parts, still. *tr
- Electrical system
Turned car on pulled out of driveway drove about 500 feet approx. 25 miles per hour. steering wheel and pedals locked engine turned off, coasted to side of road put in park waited approx. 2-3 minutes turned back on started fine, went home. called dealer and brought car in. Waiting to hear from dealer. this was the first time this happened. 2010 chrysler town and country 16,000 miles. *tr
- Electrical system
New 2010 chrysler town & country: when vehicle IS occupied or unattended, random electrical malfunctions have occurred on various occasions -sliding doors open and close by themselves; rear hatch opens and closes by itself; car alarm activates by itself. bystanders and/or passenger could…
New 2010 chrysler town & country: when vehicle IS occupied or unattended, random electrical malfunctions have occurred on various occasions -sliding doors open and close by themselves; rear hatch opens and closes by itself; car alarm activates by itself. bystanders and/or passenger could experience physical injuries from unanticipated operation of sliding doors and rear hatch. dealership states it can't duplicate problem, even though chrysler issued a rrt rapid repair transmittal 10-064 to update sliding door modules. The modules were updated but had no positive effect. Dealer advised customer that the vehicle operator must accidentally be pushing the remote keyless entry buttons - a totally absurd remark. consistent faltering and reluctance of transmission to engage smoothly while shifting gears - not a hazard, but another indication of possible electric control problems. *Tr
- Structure
TL* the contact owns a 2010 chrysler town and country. While driving approximately 55 mph, the luggage rack on top of the vehicle was not fastened securely and fractured from the vehicle. The contact stated that the bars were not secure. The dealer was contacted and advised that they would inspect…
TL* the contact owns a 2010 chrysler town and country. While driving approximately 55 mph, the luggage rack on top of the vehicle was not fastened securely and fractured from the vehicle. The contact stated that the bars were not secure. The dealer was contacted and advised that they would inspect the vehicle and that he should contact his insurance provider. The vehicle was not repaired. The approximate failure mileage was 3,000.
- Structure
I just purchased a brand new 2010 chrysler town and country. it had 9 miles on it when we bought it, and within the first 100 miles into a cross-country move, the right, rear window became unhinged. it IS now hanging by a who knows what. we are stranded 300 miles from our final destination and…
I just purchased a brand new 2010 chrysler town and country. it had 9 miles on it when we bought it, and within the first 100 miles into a cross-country move, the right, rear window became unhinged. it IS now hanging by a who knows what. we are stranded 300 miles from our final destination and chrysler has no idea whether this IS a systemic manufacturing issue, a design issue, or even when and how it can be fixed. we have three children in car seats that ride in this minivan, and we know that there IS significant risk to ourselves or others on the road if we drive with window that IS not attached securely. chrysler has been non-responsive so far to this issue. *tr
- Electrical system
We have a 2010 chrysler t & c purchased new on sept 30 from the local chrysler dealer. It now has less than 2000 miles on the odometer. *tr last thursday evening, dec 23RD, the battery was totally discharged after setting in the garage about 24 hours. none of the remote buttons were…
We have a 2010 chrysler t & c purchased new on sept 30 from the local chrysler dealer. It now has less than 2000 miles on the odometer. *tr last thursday evening, dec 23RD, the battery was totally discharged after setting in the garage about 24 hours. none of the remote buttons were effective, the door had to be manually unlocked with the emergency key, and key placed in the ignition switch would do nothing and could not be removed. I tried to contact the dealer next morning, dec 24, but found it was closed then and for the next two days. I could not get the car started by jump start and could not get the battery recharged while connected. finally, I managed to get the battery charged while disconnected. Upon entering the car to start it,prior to inserting the key into the ignition switch, I noticed the heater blower in the second seat area was running. I checked the blower control knob and found it was turned on. I turned the knob to off and back on again. the fan stopped and did not come on back on. the car started normally with no subsequent problems. on monday, 27TH, I took the van the dealer who could not diagnose or fix the problem. The problem was also reported to chrysler costomer service. no response has been received. now we have a brand new van that we cannot trust with an apparent computer and/software glitch the dealer cannot diagnose or fix. What should I do now? until this problem IS diagnosed and fixed we are hesitant to drive the vehicle. Just about every function, including brakes, accelerator, steering, lights, heating, cooling, gear shift, are computer controlled. toyota's problems with accelerator and brakes come to mind. the contact requested that the personal information previous entered by him be deleted from the compliant.vf
- Engine and engine cooling
On two occasions this year, my chrysler town & country minivan stalled and lost all power after turning at an intersection. I was able to stop safely and restart car. all lights went out, all power. each time I turned a 90degree right-hand turn, the quick left-hand lane change. first time happened in august 2010, then december 2010. *tr
- Engine and engine cooling
Tl*the contact owns a 2010 chrysler town & county. while driving approximately 10 mph the vehicle stalled. upon restarting the vehicle it began to function normally. The vehicle was taken to an authorized dealer where they were unable to diagnose the failure because they could not duplicate it.…
Tl*the contact owns a 2010 chrysler town & county. while driving approximately 10 mph the vehicle stalled. upon restarting the vehicle it began to function normally. The vehicle was taken to an authorized dealer where they were unable to diagnose the failure because they could not duplicate it. the failure has since recurred twice while driving approximately 40 mph and 20 mph. after the second failure the vehicle was repaired. the failure mileage was 2,000 and the current mileage was 16,251. updated 02/11/11 *bf updated 05/2/11
- Electrical system · Structure › Body › Door
The automatic sliding door wiring breaks which causes the door to stop operating and it causes the wires to arc which in turn can cause a fire the vechile in question IS a 2008 chrysler town and country I have found the solution to this problem on ytube so I am not the only one having this problem. *Tr
- Electrical system
In early july 2010 we purchased a new 2010 town & country that was converted by braun corporation for wheelchair access. on 9/7/10 I was driving approximately 30-40 mph. vehicle began to lose power and dash lights came on and fuel gauge went to empty. vehicle stalled completely in road. I was…
In early july 2010 we purchased a new 2010 town & country that was converted by braun corporation for wheelchair access. on 9/7/10 I was driving approximately 30-40 mph. vehicle began to lose power and dash lights came on and fuel gauge went to empty. vehicle stalled completely in road. I was able to re-start van and go approximately two more blocks before the vehicle repeated the scenario. after pulling into parking lot and re-starting the van, we sat idling without incident for about 20 minutes while waiting for tow truck. vehicle was towed to chrysler dealer. dealer was unable to replicate problem during test drives on 9/7/10 and 9/8/10. computer diagnostics revealed no reason for power failure. *Tr
- Equipment · Structure › Body › Hatchback/liftgate
The 2010 chrysler town & country does not have a warning alarm when the rear lift gate IS opening or closing. because the lift gate can be operated remotely by key fob or overhead button, no person needs be at the lift gate when it IS opening or closing. a few weeks ago, my 26 year old daughter…
The 2010 chrysler town & country does not have a warning alarm when the rear lift gate IS opening or closing. because the lift gate can be operated remotely by key fob or overhead button, no person needs be at the lift gate when it IS opening or closing. a few weeks ago, my 26 year old daughter was walking from the passenger side of the car to the rear when she walked into the edge of the lift gate as it was closing. it was dark outside and she was not aware that it was only half-way down. she sustained a serious injury to her head and now has recurring headaches. fortunately, she was not carrying our one year old grandchild when this happened, as there IS no telling what kind of injury the small child would have incurred. this IS a significant safety defect. chrysler had previously recognized the need for a sound alarm because it was included on the 2008 town & country, which I previously owned. this sound alarm had saved injury to several of my family members over the two years I owned it. chrysler refuses to install the sound alarm on the 2010 t & c vehicle notwithstanding that the 2008 sound alarm parts are available. this would be an easy fix for chrysler since the t & c was already engineered for it in 2008. *Tr
- Electronic stability control (esc) · Engine and engine cooling · Service brakes, hydraulic
I have a new town and country it IS now 9 months old. I started having problems with the car approximately 4 months after purchase. I was just driving down the road and the car stalled it just shuts off there IS no warning at all. this has happened on several different occasions. I have had the…
I have a new town and country it IS now 9 months old. I started having problems with the car approximately 4 months after purchase. I was just driving down the road and the car stalled it just shuts off there IS no warning at all. this has happened on several different occasions. I have had the car back to the dealer on several different occasions for this problem. it happened to me once while I was turning out onto a busy road and the car stalled right at the on ramp to the highway. I was with my two children in the car. I drove the car to the dealer the next day and told them I would not drive it anymore they needed to figure it out. they took the car but, when I got it back within a week it happened again. I have also had trouble with the tire pressure monitor system coming on constantly but, there IS nothing wrong with the tires. also I was away with my family but, I was again alone with my children and we pulled into a kohls parking lot in new jersey and the car shut off and would not turn back on. I could not lock or unlock the vehicle. nothing worked I called the dealer because I was in a n unfamiliar place and they got me to road side assistance. while I waited for road side assistance the car just started again on its on. this has now happened on 2 different occasions. when driving on the highway now when I put on the brakes the whole car shakes. I have had this vehicle in to the dealer at least 5 or 6 times for all of these problems that are never resolved. this IS a brand new car and I do not feel safe driving around with my kids in it. I have also contacted chrysler at their vehicle complaint department and have gotten no satisfaction there either. *Tr
- Exterior lighting
2005 chrysler town & country van headlights will not turn on. switch has to be turned numerous times and even then, the headlights won't stay on. this IS dangerous when it happens at night while driving!!! please issue a recall on this problem. *tr
- Visibility › Windshield
Tl*the contact owns a 2010 chrysler town and country. the contact stated that when the vehicle was brand new the windshield looked like a mirror. he could see the reflection of three speakers and two cut outs of the heater ducts. During the day the severity of the visibility was greater and made…
Tl*the contact owns a 2010 chrysler town and country. the contact stated that when the vehicle was brand new the windshield looked like a mirror. he could see the reflection of three speakers and two cut outs of the heater ducts. During the day the severity of the visibility was greater and made it difficult to see. Chrysler or an authorized dealer were not contacted regarding the visibility. The failure and current mileages were 4,323. the vin was unknown.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10034499Chrysler/dodge: power sliding doors inoperative. This involves flash reprogramming the power sliding door module rear left and/or right (dmrl/dmrr) with new software. Power sliding doors will not open from any of the switches. Doors will work in the manual mode. Updated 11/29/10.
- 10034498Chrysler: sliding door will not latch in the full open position. Involves inspecting the right and/or left sliding door operation and if necessary adjusting the sliding door latch position. Applies to vehicles built before 4/30/10.
- 10033088Chrysler/dodge: power sliding door module. Overly sensitive obstruction detection. Verifying there are no mechanical conditions that may lead to slow door operation, making mechanical corrections as necessary and flash reprogramming both power sliding door module's (psdm).