Ducati North America (Ducati) is recalling certain model year 2014 1199 Superleggera motorcycles manufactured April 8, 2014, through November 13, 2014. On the affected motorcycles, the damper plate assembled between the primary driven gear and the clutch basket assembly could break due to fatigue, and result in the engine seizing, and therefore, the rear…
Risk and remedy
Risk
A rear wheel lock up may cause a loss of control and increase the risk of a crash.
Remedy
Ducati will notify owners, and dealers will install a new clutch assembly, free of charge. The recall began on July 11, 2016. Owners may contact Ducati customer service at 1-800-231-6696. Ducati's number for this recall is SRV-RCL-16-002.
Ducati North America (Ducati) is recalling certain model year 2014 1199 Panigale S version, 1199 Superleggera and 1199 Panigale R version motorcycles. The affected motorcycles may have been built with an improperly manufactured rear shock absorber. The nut on the damper rod for these shock absorbers may loosen, resulting in a loss of damping and the…
Risk and remedy
Risk
If the damper rod nut loosens, shock absorber performance would be affected, possibly causing a loss of vehicle control and increasing the risk of a crash.
Remedy
Ducati will notify owners, and dealers will either replace the rear shock assembly or send the shock to the supplier's repair center to be remedied, free of charge. The recall began on June 29, 2015. Owners may contact Ducati customer service at 1-800-231-6696. Ducati's number for this recall is RCL-15-002.
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
10249815Procedure for Assessing Front Fork Oil Leaks. Applicability: All Models. This service repair bulletin informs dealers and service managers of the assessment criteria for identifying front fork-related defects. The purpose is prevent technicians from mistaking oozing oil or assembly grease, for legitimate defects. The bulletin further provides examples and pictures for clarification.
10248120Rear Brake System Update Summary. Applicability: All Models. This Service Bulletin replaces and cancels bulletin SRV-SRB-23-053 published on 10/17/2023. This service bulletin informs dealers and service managers of the availability of new rear brake hoses intended to address wear of the brake lever stroke, resulting from routine use, over time.
10240311Finial Drive Chain Maintenance Precautions. Applicability: All Models and Model Years (except XDiavel). This Service Bulletin replaces and cancels the previous bulletins: SRV-SRB-18-030 published on 05/11/2018, SRV-SRB-19-046 published on 12/31/2019, SRV-SRB-20-050 published on 11/24/2020. It provides dealers and service managers additional final drive chain care to ensure optimum performance and longevity for the chain. this includes cleaning, lubricating, inspecting and tension guidelines.
10240308Guided Diagnosis for Front Brake System Bleeding. Applicability: All Models. This Service Bulletin replaces and cancels the previous bulletin SRV-SRB-20-014 published on 4/17/2020. It provides dealers and service managers with needed information to correctly bleed the front brake system of the various Ducati models. This bulletin further refers the reader to an attached diagnosis guide. The referenced guide/annex is available to NHTSA upon request.
10240307Procedure for Analysis and Control of Oil and Coolant Leaks from Engine_Rev.01. Applicability: All Models. This service repair bulletin instructs dealers and service managers on authorized procedures for identifying and isolating coolant and engine oil leaks. The use of a prescribed leak trace powder is stressed. This bulletin includes service instructions.
10238475Precautions to Follow During Crankcase Cleaning. Applicability: All Models. This service bulletin informs dealers and service managers about precautions in using abrasive cleaners for engine component sealant, and in particular the crankcase covers. The bulletin further provides cleaning instructions with approved cleaning tools.
10237193Procedure for Analysis and Control of Oil and Coolant Leaks from Engine. Applicability: All Models. This service bulletin provides dealers and service managers with troubleshooting guidance for oil or coolant leaks. This bulletin includes service instructions.
10222407Overview of Rear Brake System Updates. Applicability: All Models. This service repair bulletin provides dealers and service managers a provides a summary of the updates available for motorcycles that have Customer concerns about a slight elongation, over time and use, of rear brake pedal stroke.
10219283CR235 Checking Proper Configuration of Options Installed on the Motorcycle. Applicability: All Models (USA & MEX country versions only) . This technical service bulletin informs dealers and service managers of required BBS electronic configuration for the subject units. The bulletin also provides affected VIN information and service solution. This document has been redacted for sensitive pricing information.
10217038Overview of Rear Brake System Updates. Applicability: All US Models. This service bulletin provides a summary of the updates available for motorcycles that have Customer concerns about a slight elongation, over time and use, of rear brake pedal stroke. This Service Bulletin replaces and cancels the bulletin SRV-SRB-22-029 published on 06/17/2022.
10213041Service Operation Manual Update 2022. Applicability: All Models, all model years. This service bulletin informs dealers and service manages of service and operations updates to the Operations Manual.
10209665Tips & Tricks V 01 - Applicability: All models. Pg 13 : Possible damage to water pump gear oil seal. Diavel 1260 (all model versions). Pg. 15: Indication for replacement of brake hoses under warranty. Multistrada V4 PP, Pg. 41, Possible presence of error U1900-Optional Configuration not carried out. Multistrada V2, Multistrada V4 PP (all model years) Pg.42; Possible interference between tank bag and front brake fluid reservoir/clutch fluid reservoir. Multistrada V4 (all versions), Pg.43; Possible color change of the Akrapovic silencer carbon endcap.
10209663Rules for Battery Replacement Under Warranty. Applicability: All models, all years. This Electronic Service Bulletin replaces and cancels SRV-ESB-19-001, published January 17, 2019. It provides dealers and service managers the correct replacement procedures for 12-volt battery installed on all Ducati motorcycle models. This document has been redacted for sensitive pricing information. The annex referenced in this document is available to NHTSA upon request.
10208536Tips & Tricks V25 - Applicability: All models. Pg 12 : Update of engine oil filter cartridge tightening torque. Multistrada V4 (all model versions). Pg. 38: Possible incorrect diameter of the silencer front or rear manifold in the Racing Exhaust Kit, Pg. 39, Possible oxidisation of windscreen retaining screws.
10203083Tips & Tricks. Applicability: All Models, All Model Years, P. 10-Error P0314 Validation: High misfire with risk of damaging the catalytic converter; P.11-Control unit reprogramming. Multistrada V4S All Model Years, P.30-Right-hand switch button backlighting problems, P. 31-Possible appearance of stains and white dots on the instrument panel, P. 31 Possible malfunction of the heated passenger seat. Scrambler 800 MY 2021, P. 43- Possible appearance of errors U0323, P0500, P2158; Scrambler 800 MY 2021-2022, P44-Irregular idling rpm after engine start. Supersport 950, All Model Years, P.50-Engine warning light on: ECU Error P0314
10190055Tips & Tricks Ver 03. Applicability: All models, all model years. This Tips & Tricks bulletin informs dealers and service managers of non-safety time-saving efficiencies and observations, encountered by Ducati field technicians. Topics include aftermarket accessories, battery preparations, tire pressures sensing, gas cap paint, enhanced suspension, oil level checks, and instrument panel software.
10190054Tips & Tricks Ver 12. Applicability: All models, all model years. This Tips & Tricks bulletin informs dealers and service managers of non-safety time-saving efficiencies and observations, encountered by Ducati field technicians. Topics range from packaging & transport to engines and accessories, to cosmetic issues.
10188299Rideability Complaints. Applicability: All Models. The purpose of this service bulletin is distribute a questionnaire to help dealers and service managers collect detailed information about any rideability complaints for models equipped with a 4-cylinder engine. The purpose is to provide more comprehensive data to enable a better diagnosis of the situation. The referenced questionnaire is attached as an editable PDF, and is available to NHTSA upon request.
10174562Guided diagnosis for front brake system bleeding - Applicability: All vehicle models, all years. This Service Bulletin provides guidance for front brake system bleeding. It includes a "guided diagnosis" attachment, which outlines the sequence of operations to be followed depending on the type of brake master cylinder installed. The attachment is available upon request.
10172040Scheduled Maintenance for Racing use - Applicability: 899 Panigale,959 Panigale,1199 Panigale, 1299 Panigale, Panigale V2 (all versions). This service bulletin provides dealers and service managers all of the operations and relative mileage intervals recommended for units used in official sports events. The checklists were provided to the network in PDF attachments and will be provided to NHTSA upon request.
10169798Scheduled Maintenance Check List Update - Applicability: All models. This service bulletin provides dealers and service managers with scheduled maintenance updates specific to each of Ducati's models. This includes updated mileage and time interval maintenance schedules. The actual checklists referenced in this bulletin will be made available to NHTSA upon request.
10169796Final Drive Chain Maintenance Precautions - Applicability: All models and Model Years (except XDiavel). The purpose of this service bulletin is to further inform dealers and service managers of proper maintenance to ensure optimal performance and service life of the final drive chain installed on the entire Ducati range of motorcycles.
10167176TiltWatch indicator for engine shipments - Applicability: all models, all years. This service repair bulletin informs dealers and service managers about the "TiltWatch" indicator being implemented on engine packages. It also provides instruction on how to proceed, should an engine shipment be received with an activated TiltWatch indicator.
10143720Installation procedure of water pump breather tube - This service bulletin informs dealers and service managers of the availability of a water pump breather tube kit Part no.81420081A. This breather tube kit allows potential coolant seepage to be directed away from the exterior of the engine. Under normal operation of the coolant pump, minor seepage at the breather hole in the valley between the cylinders is acceptable and does not jeopardize the operation of the cooling system or the engine itself. This bulletin also provides parts data, warranty information and a service solution. The document has been redacted for sensitive information.
10140276Immobilizer Systems - This electronic service bulletin supersedes SRV-ESB-16-002 published 10/06/2016. it contains updated system information regarding Ducati Immobilizer Systems (engine start lock systems) for the listed year models. The bulletin provides a comprehensive list of procedures covering the associated model systems, associated reference charts.
10110349Procedure for Verifying Engine Oil Consumption - this Tips and Tricks bulletin addresses numerous high-oil consumption field claims. New procedures with associated diagrams and technical worksheet as an attachment are included.
10086367Transparent maintenanceposter and scheduled maintenance checklist update - this service bulletin contains ducati service minimum requirements. It includes maintenance checklists and intervals, as well as illustrations for display.