2016 Volkswagen Jetta Gli

Owner complaints

What owners report most

1. Electrical system1
2. Engine1
3. Steering1

Latest complaints

• Mar 6, 2019TX35,000 mi
  Electrical system · Steering

  The key periodically get stuck in the ignition or the ignition will not turn. some times wiggling the ignition, steering wheel, shift selector, pressing on the break or rocking the car IS necessary.

• Nov 28, 2017NY41,000 mi
  Engine
  TL* the contact owns a 2016 volkswagen jetta gli. While driving 25 mph, the engine stalled without warning. The contact pulled over to the side of the road. The contact attempted to restart the vehicle and the service engine warning indicator illuminated on the instrument panel. The vehicle failed…

  TL* the contact owns a 2016 volkswagen jetta gli. While driving 25 mph, the engine stalled without warning. The contact pulled over to the side of the road. The contact attempted to restart the vehicle and the service engine warning indicator illuminated on the instrument panel. The vehicle failed to restart. The vehicle was towed to the dealer (lash volkswagen of white plains, 376 tarrytown rd, white plains, ny 10607) where it was diagnosed that the engine timing belt chain needed to be replaced. The vehicle was not repaired. The manufacturer was contacted at 800-822-8987 and was made aware of the failure. The manufacturer stated that they would review all the invoices. After the invoice review was completed, the manufacturer denied the request because there was no vin in any of the invoices. The contact was informed that she would need to pay for the repair. Case number: 171734952 was provided. The approximate failure mileage was 41,000.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 10178589Recall Reminder Part Labels
• 10178419Oil pressure priming after engine replacement or internal repair.
• 10177854Electronic Stabilization Program (ESP) function test may not end on its own causing DTC.
• 10175800New machine version added to table.
• 10175799Tool number added to table. Removal of Behr Flush Kit. VAS 6337/1A
• 10175375Apple car play function.
• 10174571Voltage Drop Testing. Updated for picture clarity.
• 10174476Updated to include additional models and model year applicability.
• 10174470Generator replacement, updated to include model years 2020 & 2021
• 10174460Voltage Drop Testing.
• 10168304Added: Torque Spec table
• 10161494This Document was revised on page 2. The verbiage was changed from the cusomter's perspective to the dealer's persepective
• 10159010The part number listed in the document is to be returned if it meets the criteria provided.
• 10158529Battery Testing and Charging instruction. Updated to include model year 2019 applicability.
• 10158514Gasoline Engine Misfire Diagnosis document
• 10158307SERV_ACT - Engine Control Module (ECM) Software_REVISED
• 10157409Adhesive application for installation on all areo parts solds as an accessory
• 10157388Instruction to protect oil pressure sw. to prevent contamination and possible failure when removing 1.8L & 2.0L engines
• 10157383VAS 6154 Replacement Part Setup Guide
• 10157326SERV_ACT - Engine Control Module (ECM) Software_REVISED
• 10155809Adhesive application for installation on all areo parts solds as an accessory
• 10155802Instruction to protect oil pressure sw. to prevent contamination and possible failure when removing 1.8L & 2.0L engines
• 10155644This special notice is to inform dealers to return all part numbers listed in the document and order the superseded part numbers going forward.
• 10150830SERV_ACT - Engine Control Module (ECM) Software
• 10144652This information bulletin contains instructions for checking the pins/terminals for contacts and nano contacts.
• 10130754Updated to include additional model year applicability.
• 10130154Updated to include additions claiming instruction with options.
• 10128379explaination of cross car distorion when looking through the windshield and how the "effect" in normal.
• 10128109Volkswagen Perfect Delivery Process ? Sales Consultant Delivery Checklist
• 10128105This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, technical bulletins, pending service solutions, tech tips, campaigns, updates, and suggestions.
• 10128104This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, ElsaPro infomedia icons grayed out, workshop equipment tool storage application, technical bulletins, pending service solutions, tech tips, campaigns, updates, and suggestions.
• 10128055This communication is to update our ProFi dealers of the current status of the latest inbound and outbound ProFi requests.
• 10128053To add model year 2016 and 2017 applicability and reminder about Programming Activation of Oil Pressure Regulation/Retraction on all models with 1.8L CPKA and CPRA engines after engine assembly, cylinder head or turbocharger replacement.
• 10127969Data Link connector pin assignment chart that is applicable to all models. Update model year applicability.
• 10127899Update TB to include model year 2017 and include additional engine applicability.
• 10127703Volkswagen Perfect Delivery Process - Sales Consultant Delivery Checklist
• 10127666On-car analysis list of customer compliants Customer Complaint: Mil?on no electric drive mode, untouched vehicles
• 10126899Reminder for dealers to reference the repair manual and replace all necessary fasteners (bolts, nuts) that cannot be re-used
• 10126891Update to include model year 2017 applicability.
• 10126871Updated to include additional model year applicability.