NHTSA recall 14E001000 · Equipment
Steering
Ford Explorer
Reported Jan 6, 2014300 vehicles affectedFord Motor CompanyMaker’s number 13S14
The defect
Ford Motor Company (Ford) is recalling certain replacement steering gears installed on model year 2011-2012 Explorers as service parts in September 2013 and January 2014. The affected gears may lock, preventing the driver from being able to steer the vehicle.
The risk
The inability to steer the vehicle increases the risk of a crash.
The remedy
Ford will notify owners and dealers will replace the suspect steering gears with new steering gears, free of charge. The recall began on January 29, 2014. Customers may contact Ford at 1-800-392-3673. Ford's number for this recall is 13S14.