Recalls › 17V287000

NHTSA recall 17V287000

Seats › Front assembly › Head restraint

Volkswagen CC

Reported Apr 28, 201723 vehicles affectedVolkswagen Group of America, Inc.Maker’s number 72G5Built Nov 18, 2015 – Jun 3, 2016

The defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016-2017 CC vehicles. Incorrect front seat head restraints (rests) may have been installed, possibly resulting in the seat occupant's head being inadequately restrained in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."

The risk

If the seat occupant's head is inadequately restrained in the event of a crash, they have an increased risk of injury.

The remedy

Volkswagen will notify owners, and dealers will replace the front seat head restraints, free of charge. The recall began June 26, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72G5.

Official recall at NHTSA ↗

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Vehicles in this recall

Volkswagen CC
20162017

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.