NHTSA recall 18V335000
Power train › Automatic transmission
Mercedes-Benz Metris
Reported May 22, 20187,433 vehicles affectedDaimler Vans USA, LLCBuilt Mar 31, 2015 – May 11, 2017
The defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Mercedes-Benz Metris vehicles. The transmission support may not have been properly tightened to the vehicle body, potentially resulting in damage to the driveshaft.
The risk
Damage to the driveshaft could cause a loss of power to the wheels, increasing the risk of a crash.
The remedy
DVUSA will notify owners, and dealers will inspect the transmission support mounting bolts, replacing and tightening them as necessary, free of charge. The recall began July 11, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.