NHTSA recall 19V447000
Power train › Automatic transmission
Jeep Cherokee
Reported Jun 13, 201981,615 vehicles affectedChrysler (FCA US LLC)Maker’s number V69Built Feb 27, 2013 – Jul 11, 2014
The defect
Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.
The risk
An unexpected shift to neutral would result in a loss of drive, increasing the risk of crash.
The remedy
Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V69.