Recalls › 19V715000

NHTSA recall 19V715000

Electrical system › 12v/24v/48v battery

Mercedes-Benz Metris

Reported Oct 8, 201915,160 vehicles affectedDaimler Vans USA, LLCMaker’s number VS2SITZABBuilt Feb 5, 2015 – Sep 11, 2019

The defect

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2019 Mercedes-Benz Metris vehicles. The integrated backup battery compartment located underneath the front passenger's seat may not have its own cover, potentially exposing the battery when the seat is moved forward.

The risk

If conductive material, such as metal, unintentionally drops into the opening and contacts the terminals on the battery, an electrical short can occur, increasing the risk of a fire.

The remedy

DVUSA will notify owners, and Mercedes-Benz dealers will install covers over the battery compartment area, free of charge. DVUSA issued owners an interim notification on December 2, 2019. The recall began March 9, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SITZAB.

Official recall at NHTSA ↗

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Vehicles in this recall

Mercedes-Benz Metris
20162017201820192020

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.