NHTSA recall 20V172000
Structure › Frame and members
Mercedes-Benz GLE 350 and 2 more
The defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE450 AND GLS450 vehicles. The seams on the rear crossmember may have been insufficiently welded. This may allow cracks to form when towing, possibly causing the rear crossmember to detach from the vehicle.
The risk
If the rear crossmember detaches from the vehicle, it can become a road hazard and increase the risk of a crash.
The remedy
MBUSA will notify owners, and dealers will replace the rear crossmember, free of charge. The recall began July 17, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020060013.