NHTSA recall 21V110000
Electrical system › Propulsion system › Traction battery › Management system/energy control module (bms/becm) › Software
Polestar Polestar 2
Reported Feb 24, 20213,457 vehicles affectedPolestar Automotive USA, Inc.Maker’s number R10079
The defect
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2022 Polestar 2 vehicles. The Battery Energy Control Module (BECM) microprocessor may reset and cause the high voltage system to disconnect.
The risk
A disconnected high voltage system can cause a loss of drive power, increasing the risk of a crash.
The remedy
Polestar will notify owners, and the software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 23, 2021. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R10079.