Recalls › 21V774000

NHTSA recall 21V774000

Engine and engine cooling › Engine › Engine control module (ecu/ecm) › Software

Infiniti QX60 Hybrid and 2 more

Reported Oct 4, 20217,634 vehicles affectedNissan North America, Inc.Maker’s number R21B4, R21B5

The defect

Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.

The risk

A loss of drive power increases the risk of a crash.

The remedy

Dealers will reprogram the HPCM software, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.

Engine and engine cooling › Engine › Engine control module (ecu/ecm) › SoftwareHybrid propulsion system

Official recall at NHTSA ↗

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Vehicles in this recall

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.