NHTSA recall 24V757000
Electrical system › Instrument cluster/panel
KIA EV9
Reported Oct 10, 202414,163 vehicles affectedKia America, Inc.Maker’s number SC326Built Sep 25, 2023 – May 27, 2024
The defect
Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
The risk
An instrument panel screen that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
The remedy
The instrument cluster software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed October 25, 2024. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC326.
Electrical system › Instrument cluster/panelElectrical system › Software