Recalls › 24V839000

NHTSA recall 24V839000

Power train › Automatic transmission › Control module › Software

Chevrolet Equinox and 2 more

Reported Nov 7, 202477,824 vehicles affectedGeneral Motors, LLCMaker’s number N242471620

The defect

General Motors, LLC (GM) is recalling certain 2022-2023 Chevrolet Express and GMC Savana vehicles. Incorrect software in the transmission control module (TCM) may result in harsh shifting, reduced power, unintended deceleration, rear wheel lockup, or cause the vehicle to move in an unintended direction.

The risk

Rear wheel lock-up or moving in an unintended direction can increase the risk of a crash.

The remedy

Dealers will update the transmission control module software calibration, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact GM customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242471620.

Official recall at NHTSA ↗

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Vehicles in this recall

Chevrolet Equinox
2022
Chevrolet Express
2023
GMC Savana
20222023

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.