2002 Airstream 396XL

Recalls

1 recall names the 2002 Airstream 396XL. Newest first.

• Structure

  Sep 13, 2002NHTSA 02V247000149 vehicles

  On certain diesel motor homes, when the unit IS fully loaded with fuel, fluids, and passengers, the front gross axle weight rating (gawr) could be exceeded. furthermore, the unit may have a disproportionate front axle weight distribution that could result in an overload condition on the front tire of the motor home.

  Risk and remedy

  Risk

  This overload condition could result in the sudden failure of the front tire causing a loss of control of the motor home, increasing the risk of a crash.

  Remedy

  Dealers will replace the front tires. in addition, dealers will also install a poppet kit to compensate for the added width of the new front tires. this remedy will increase the front gawr. a new set of vehicle weight labels will be issued to reflect these changes. owner notification began september 25, 2002. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact airstream at 1-937-596-6111, ext. 7418 or 7400.

  Full recall details →

Owner complaints

Latest complaints

• Dec 31, 2008KY
  Equipment › Recreational vehicle/trailer
  Tl*the contact owns a 2002 airstream 396xl rv. the vehicle has a dometic refrigerator, model ndr1062. the contact stated that the refrigerator was not cooling properly. he smelled a strong odor of ammonia and noticed a yellow residue leaking from the back of the refrigerator. through online…

  Tl*the contact owns a 2002 airstream 396xl rv. the vehicle has a dometic refrigerator, model ndr1062. the contact stated that the refrigerator was not cooling properly. he smelled a strong odor of ammonia and noticed a yellow residue leaking from the back of the refrigerator. through online research, the contact discovered nhtsa campaign ID number 06e076000(equipment:recreational vehicle). the dometic customer center was notified of the failures and stated that they would be responsible for the recall kit; however, they were not responsible for the cooling malfunction. the contact stated that the recall remedy would not correct the failure addressed in the safety defect. a new refrigerator was purchased. updated 02/05/09 *bf the consumer stated he never received a recall notice. Updated 02/09/09. *Jb

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 10213176This newsletter provides information concerning filiform corrosion and the steps taken to neutralize it.
• 10211715This article discussed tire care and maintenance. It explains the meaning of nomenclature on the tire sidewall (i.e. the 4 digit date code, load range, and max load information.
• 10188458Power awning maintenance and care tips.
• 10181840This newsletter provides detailed instructions regarding winterization of Airstream travel trailers and motorhomes.
• 10180785This issue of the newsletter provides information about the optional lithium battery package Airstream is offering on the 2021 my travel trailers. There is also information of what is needed to upgrade a travel trailer that was manufactured prior to the 2021 model year.
• 10180784This issue of the newsletter provides information about the optional lithium battery package Airstream is offering on the 2021 my travel trailers. There is also information of what is needed to upgrade a travel trailer that was manufactured prior to the 2021 model year.
• 10179406This newsletter talks about the importance of cleaning and maintaining waste water tanks, and provides detailed instruction of how to do so. It provides suggestions as to which products to use to clean the tanks.
• 10175838This newsletter includes information regarding: - A new TV and Radio Antenna Combo that has the capability to receive both signals, and eliminates the need for a second antenna. - New radios being installed in certain travel trailers, and includes the features of the new radios. - Advises of the use of a new power tounge jack we started installing on certain travel trailers in January 2020. We've included manual crank handle instructions, as well as maintenance tips. - A breakdown of our vendor's parts warranty which include the warranty length and requirements by vendor. - Airtsream technician training and how to sign up.
• 10174503The newsletter discusses the importants of cleaning and mainataining safety devices installed in Airstream products, i.e. checking batteries in smoke alarms, checking dates on fire extinguishers etc. The newsletter also provides a how-to on disinfecting an RV.
• 10173233This installment talks about preparing their RV for the upcoming camping season. It provide tips on inspecting sealant, as well as which type of wax we recommend, and how often the owner should wax their units.
• 10171981This newsletter discusses how to prepare your RV for the upcoming camping season. Points discussed are airing out the unit. Examining and lubricating window, door, and vent seals. Examining, removing and resealing any areas with gaps, or cracks in the old sealant. Other items recommended to inspect and maintain as needed are: Brakes, awnings, tires, batteries, LP systems, break away cable, and 7-way cord connections. Inspect and lubricate tongue, and stabilizer jacks etc...
• 10165722The communication explains the steps necessary to properly winterize and store your RV in colder climates.

Every Airstream 396XL model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.