Airstream, Inc. (Airstream) is recalling certain 2019-2020 Sport, Nest, Flying Cloud, International Serenity, International Signature, Classic, Globetrotter and Tommy Bahama trailers and 2020 Basecamp, Bambi and Caravel trailers. Due to improper welding, the Demco ball coupler installed on the travel trailers may not provide enough clamping force on the…
Risk and remedy
Risk
If the coupler separates from the tow ball, the trailer can detach from the tow vehicle, increasing the risk of a crash.
Remedy
Airstream will notify owners, and will send a temporary use adaptor that can be slipped over the ball portion of the coupler to allow owners to tow their trailers. For the final remedy, dealers will add a shim plate to the backside of the ball coupler clamp to put it in position to apply the required clamping force on the tow ball, free of charge. The recall began November 13, 2019. Owners may contact Airstream customer service at 1-877-596-6505 or 1-937-596-6111 extension 7401 or 7411.
door handle jammed, resulting in inability to open door and exit trailer!
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
10230982It has come to our attention that in certain scenarios the refrigerator cabinet in 2020-2021 19 Caravel or 19' Bambi travel trailer, the refrigerator cabinet has come loose from the interior aluminum wall. Through our investigation we have determined that the correct number of fasteners were not installed. An inspection will need to occur to ensure the cabinet is secured to the wall with the correct number of fasteners.
10213176This newsletter provides information concerning filiform corrosion and the steps taken to neutralize it.
10211715This article discussed tire care and maintenance. It explains the meaning of nomenclature on the tire sidewall (i.e. the 4 digit date code, load range, and max load information.
10200307Inside This Issue: - Stainless Steel Wrap Protectors -Stock Orders -Top Ten Dealers - Parts Returns - New Store Items - Trivia Question
10181840This newsletter provides detailed instructions regarding winterization of Airstream travel trailers and motorhomes.
10180785This issue of the newsletter provides information about the optional lithium battery package Airstream is offering on the 2021 my travel trailers. There is also information of what is needed to upgrade a travel trailer that was manufactured prior to the 2021 model year.
10180784This issue of the newsletter provides information about the optional lithium battery package Airstream is offering on the 2021 my travel trailers. There is also information of what is needed to upgrade a travel trailer that was manufactured prior to the 2021 model year.
10179406This newsletter talks about the importance of cleaning and maintaining waste water tanks, and provides detailed instruction of how to do so. It provides suggestions as to which products to use to clean the tanks.
10175838This newsletter includes information regarding: - A new TV and Radio Antenna Combo that has the capability to receive both signals, and eliminates the need for a second antenna. - New radios being installed in certain travel trailers, and includes the features of the new radios. - Advises of the use of a new power tounge jack we started installing on certain travel trailers in January 2020. We've included manual crank handle instructions, as well as maintenance tips. - A breakdown of our vendor's parts warranty which include the warranty length and requirements by vendor. - Airtsream technician training and how to sign up.
10174503The newsletter discusses the importants of cleaning and mainataining safety devices installed in Airstream products, i.e. checking batteries in smoke alarms, checking dates on fire extinguishers etc. The newsletter also provides a how-to on disinfecting an RV.
10173233This installment talks about preparing their RV for the upcoming camping season. It provide tips on inspecting sealant, as well as which type of wax we recommend, and how often the owner should wax their units.
10171981This newsletter discusses how to prepare your RV for the upcoming camping season. Points discussed are airing out the unit. Examining and lubricating window, door, and vent seals. Examining, removing and resealing any areas with gaps, or cracks in the old sealant. Other items recommended to inspect and maintain as needed are: Brakes, awnings, tires, batteries, LP systems, break away cable, and 7-way cord connections. Inspect and lubricate tongue, and stabilizer jacks etc...
10165722The communication explains the steps necessary to properly winterize and store your RV in colder climates.
10163822This news provides information about the following: New Features for the 2020 model year Main door Adjustments Connected Kit Installations New HDMI wall plate Demco Coupler Coupler Lock Training Opportunities
Every Airstream Bambi model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.