2017 Airstream Basecamp
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2017 Airstream Basecamp. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
5 recalls name the 2017 Airstream Basecamp. Newest first.
Airstream Inc. (Airstream) is recalling certain 2017-2022 Basecamp 16, and 2021-2022 Basecamp 20 travel trailers. The adhesive bond between the glass and metal frame of the entry door window can fail, causing the glass to separate from the frame.
Risk and remedy
Risk
A window glass that detaches from the trailer can increase the risk of injury or crash.
Remedy
Dealers will test the windows and replace, as necessary, free of charge. Owner notification letters were mailed February 9, 2023. Owners may contact Airstream customer service at 1-877-596-6505 or 1-937-596-6111 ext. 7401 or 7411. This recall is an expansion of recall number 20V-349.
Airstream, Inc. (Airstream) is recalling certain 2017-2020 Basecamp travel trailers. The mounting bolts that secure the air conditioner to the roof may loosen or break, allowing the air conditioner to separate from the trailer.
Risk and remedy
Risk
A separated air conditioner can become a road hazard, increasing the risk of a crash or injury.
Remedy
Airstream will notify owners, and dealers will inspect the air conditioning mounting bolts are secure and replace if necessary, as well as install additional foam support blocks, free of charge. The recall began May 7, 2021. Owners may contact Airstream customer service at 1-877-596-6505 or 1-937-596-6111 ext. 7401 or 7411.
Airstream, Inc. (Airstream) is recalling certain 2017-2018 Basecamp travel trailers. The adhesive bond between the glass and the metal frame of the entry door window may fail, allowing the glass to separate while the trailer is moving.
Risk and remedy
Risk
If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.
Remedy
Airstream will notify owners, and dealers will inspect the windows for proper adhesive bond strength, replacing the windows as necessary and installing updated adhesive strips to all windows, free of charge. This recall began August 3, 2020. Owners may contact Airstream customer service at 1-877-596-6505 or 1-937-596-6111, extension 7401 or 7411.
Airstream, Inc. (Airstream) is recalling certain 2017-2020 Basecamp trailers. The Tire Placard is lacking the trailer's spare tire information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selections and Rims."
Risk and remedy
Risk
The lack of information on the Tire Placard may lead an owner to unintentionally install the wrong size spare tire, affecting the vehicle control and handling, increasing the risk of crash.
Remedy
Airstream will notify owners, and will provide corrected labels, free of charge. The recall is expected to begin July 23, 2019. Owners may contact Airstream customer service at 1-877-596-6505 or 1-937-596-6111 extension 7401 or 7411.
Airstream Inc. (Airstream) is recalling certain 2017 Base Camp recreational trailers. When the trailer is heavily loaded, the axle travel may allow the tires on these vehicles to contact the plastic liner of the wheel well or fender, possibly resulting in tire failure.
Risk and remedy
Risk
Tire failure can increase the risk of a crash.
Remedy
Airstream will notify owners, and dealers will replace the axle to limit the axle travel, free of charge. The recall began on April 13, 2017. Owners may contact Airstream customer service at 1-937-596-6111, extension 7401 or 7411.
Owner complaints
3 complaints
What owners report most
Latest complaints
- Electrical system
The positive wire attaching to the outside of the battery box shorted against the mounting bolt, creating burn marks on the wire, the nut, the bolt and the insulator. This was discovered during an upgrade. It was hidden from sight by the side of the battery box and appears to have come from the factory this way. It appears that the wire spun during installation, creating a short.
- Structure › Body · Visibility/wiper
The passenger side window that is part of the door started to come off. I was able to catch it coming loose in time to prevent it from coming completely loose. A Google search reveals that this is not an uncommon occurrence with the airstream basecamp models. There are several reports online from…
The passenger side window that is part of the door started to come off. I was able to catch it coming loose in time to prevent it from coming completely loose. A Google search reveals that this is not an uncommon occurrence with the airstream basecamp models. There are several reports online from previous owners. We were lucky that the window didn’t come off during transit! I’ve called airstream dealer in Seattle several times but customer service won’t return my calls.
- Structure › Body · Unknown or other
Side door glazing blew off trailer on I-75 florida. Vehicle and trailer speed at 70 mph on interstate highway. The vin has no info. No none reason for failure. *Dt *tp
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10213176This newsletter provides information concerning filiform corrosion and the steps taken to neutralize it.
- 10211715This article discussed tire care and maintenance. It explains the meaning of nomenclature on the tire sidewall (i.e. the 4 digit date code, load range, and max load information.
- 10181840This newsletter provides detailed instructions regarding winterization of Airstream travel trailers and motorhomes.
- 10180785This issue of the newsletter provides information about the optional lithium battery package Airstream is offering on the 2021 my travel trailers. There is also information of what is needed to upgrade a travel trailer that was manufactured prior to the 2021 model year.
- 10180784This issue of the newsletter provides information about the optional lithium battery package Airstream is offering on the 2021 my travel trailers. There is also information of what is needed to upgrade a travel trailer that was manufactured prior to the 2021 model year.
- 10179406This newsletter talks about the importance of cleaning and maintaining waste water tanks, and provides detailed instruction of how to do so. It provides suggestions as to which products to use to clean the tanks.
- 10175838This newsletter includes information regarding: - A new TV and Radio Antenna Combo that has the capability to receive both signals, and eliminates the need for a second antenna. - New radios being installed in certain travel trailers, and includes the features of the new radios. - Advises of the use of a new power tounge jack we started installing on certain travel trailers in January 2020. We've included manual crank handle instructions, as well as maintenance tips. - A breakdown of our vendor's parts warranty which include the warranty length and requirements by vendor. - Airtsream technician training and how to sign up.
- 10174503The newsletter discusses the importants of cleaning and mainataining safety devices installed in Airstream products, i.e. checking batteries in smoke alarms, checking dates on fire extinguishers etc. The newsletter also provides a how-to on disinfecting an RV.
- 10173233This installment talks about preparing their RV for the upcoming camping season. It provide tips on inspecting sealant, as well as which type of wax we recommend, and how often the owner should wax their units.
- 10171981This newsletter discusses how to prepare your RV for the upcoming camping season. Points discussed are airing out the unit. Examining and lubricating window, door, and vent seals. Examining, removing and resealing any areas with gaps, or cracks in the old sealant. Other items recommended to inspect and maintain as needed are: Brakes, awnings, tires, batteries, LP systems, break away cable, and 7-way cord connections. Inspect and lubricate tongue, and stabilizer jacks etc...
- 10165722The communication explains the steps necessary to properly winterize and store your RV in colder climates.
- 10159466This issue discusses European cabinet door hinges, and how to maintain them. The second item asks the reader to provide feedback in regard to the International Rally what parts they would like to see available for purchase at the rally.
- 10159274This submission of the Parts Department newsletter provides the following information: - A cheat sheet for ordering wrap protectors. - The top ten dealers for parts orders. - A heads-up in regard to shipping cut-off times in regard to parts orders. - Protocol for freight charges on small parcel (UPS) packages. - Addendums to existing parts orders (not allowed). - Available training for online parts ordering. - Where to find part numbers for older model steps. - Lead times for parts orders. - Parts return procedure. - Zip Dee heavy duty tube fee. - Now taking orders for the cab bed kit. - Parts Department contact information.
- 10117302It has come to our attention that there is an opportunity for the refrigerator in certain 2017 and 2018 Basecamps to cool inadequately in extreme higher temperatures.
- 10117301There is an opportunity for excess water to leak into the Basecamp refrigerator compartment through the exterior, vented refrigerator access door.
- 10088887Discusses: possible damage to the fresh water tank and will need to be checked for leaks.
- 10088475Discusses: completing a checklist to verify items to be correct on a vehicle that that has several variations of production vehicles released, and to make sure the units are up to production standards.
Every Airstream Basecamp model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.