1999 Airstream Excella
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 1999 Airstream Excella. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
1 recall names the 1999 Airstream Excella. Newest first.
Certain travel trailers and motor homes equipped with a two-door refrigerator, manufactured by the dometic corporation, may have a defect in the boiler tube. pressurized coolant solution could be released into an area where an ignition source (gas flame) IS present.
Risk and remedy
Risk
Release of coolant under certain conditions could ignite and result in a fire.
Remedy
Airstream will be working with dometic in order to repair these refrigerators (please see 06e076). dometic will repair these refrigerators by installing a secondary burn housing, a thermal fuse, and a melt fuse free of charge. dometic has retained stericycle inc. To manage this campaign. stericycle will assist you in locating dealerships or service centers and will provide assistance with scheduling of appointments. owners may contact dometic/stericycle at 1-888-446-5157 or airstream at 1-937-596-6111.
Owner complaints
3 complaints
What owners report most
Latest complaints
- Tires
Greenball towmaster tires, 53GB chn 2512. six tires, purchased new in april 2013 and installed on our 1999 airstream excella, 34 foot model. the previous tires replaced were goodyear marathons which exhibited no defects after 12000 miles. replacement was done as a pre-emptive action because of…
Greenball towmaster tires, 53GB chn 2512. six tires, purchased new in april 2013 and installed on our 1999 airstream excella, 34 foot model. the previous tires replaced were goodyear marathons which exhibited no defects after 12000 miles. replacement was done as a pre-emptive action because of mileage of marathons and their 4 year age. failure of the greenball towmasters began after 5000 miles on the curbside center axle (passenger). this tire was replaced before it damaged the trailer. I was not reimbursed for this tire which had clearly failed internally, not due to road hazard or impact. I have photographic evidence. Another trip to destination 250 miles away was taken on march 14. our return on march 16, we were flagged down by a passing motorist who indicated a possible issue with our trailer. we safely stopped and found the tread had completely detached from the tire, severely damaging the trailer. the failed tire was returned to greenball and we received their ruling that the tire had a 'manufacturing defect' and they would repair the trailer damages but not replace the tire. the remaining tires have been replaced with another brand because on inspection they were all beginning to have similar failures. the tires were maintained at 'recommended pressures' by greenball throughout the time I owned them. remaining tires were sent to greenball for their evaluation. greenball has paid for all transportation costs of the tires for inspection. I await payment for the initial damage and their ruling on cause for the condition of the remaining tires returned to greenball. I have indicated I want reimbursement for cost of the greenball tires as a possible remedy. *tr
- Tires
Trailer tires manufactured by nankang are failing due to tread separation. First failure occurred 11/2009, second failure occurred 4/2010. Tires less than four years old with approximately 10-12,000 miles. *Tr
- Equipment › Recreational vehicle/trailer
1999 airstream excella. Recall notice on dometic rv refrigerator. consumer wants to know why his claim was denied. *nj the consumer stated there was leakage/staining at the rear of the refrigerator, there was yellow residue on the side of the refrigerator and there was a smell of ammonia and…
1999 airstream excella. Recall notice on dometic rv refrigerator. consumer wants to know why his claim was denied. *nj the consumer stated there was leakage/staining at the rear of the refrigerator, there was yellow residue on the side of the refrigerator and there was a smell of ammonia and the refrigerator did not cool properly like it once did. the consumer was denied reimbursement because the repair occurred later than march 1, 2007. *Jb
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10213176This newsletter provides information concerning filiform corrosion and the steps taken to neutralize it.
- 10211715This article discussed tire care and maintenance. It explains the meaning of nomenclature on the tire sidewall (i.e. the 4 digit date code, load range, and max load information.
- 10209918The newsletter talks about inspecting wheel bearings, and the advantages of using Nev-R-Lube Bearings.
- 10188458Power awning maintenance and care tips.
- 10181840This newsletter provides detailed instructions regarding winterization of Airstream travel trailers and motorhomes.
- 10180785This issue of the newsletter provides information about the optional lithium battery package Airstream is offering on the 2021 my travel trailers. There is also information of what is needed to upgrade a travel trailer that was manufactured prior to the 2021 model year.
- 10180784This issue of the newsletter provides information about the optional lithium battery package Airstream is offering on the 2021 my travel trailers. There is also information of what is needed to upgrade a travel trailer that was manufactured prior to the 2021 model year.
- 10179406This newsletter talks about the importance of cleaning and maintaining waste water tanks, and provides detailed instruction of how to do so. It provides suggestions as to which products to use to clean the tanks.
- 10175838This newsletter includes information regarding: - A new TV and Radio Antenna Combo that has the capability to receive both signals, and eliminates the need for a second antenna. - New radios being installed in certain travel trailers, and includes the features of the new radios. - Advises of the use of a new power tounge jack we started installing on certain travel trailers in January 2020. We've included manual crank handle instructions, as well as maintenance tips. - A breakdown of our vendor's parts warranty which include the warranty length and requirements by vendor. - Airtsream technician training and how to sign up.
- 10174503The newsletter discusses the importants of cleaning and mainataining safety devices installed in Airstream products, i.e. checking batteries in smoke alarms, checking dates on fire extinguishers etc. The newsletter also provides a how-to on disinfecting an RV.
- 10173233This installment talks about preparing their RV for the upcoming camping season. It provide tips on inspecting sealant, as well as which type of wax we recommend, and how often the owner should wax their units.
- 10171981This newsletter discusses how to prepare your RV for the upcoming camping season. Points discussed are airing out the unit. Examining and lubricating window, door, and vent seals. Examining, removing and resealing any areas with gaps, or cracks in the old sealant. Other items recommended to inspect and maintain as needed are: Brakes, awnings, tires, batteries, LP systems, break away cable, and 7-way cord connections. Inspect and lubricate tongue, and stabilizer jacks etc...
- 10165722The communication explains the steps necessary to properly winterize and store your RV in colder climates.
Every Airstream Excella model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.