2020 Airstream Flying Cloud
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Airstream › Flying Cloud › 2020
These records cover every 2020 Airstream Flying Cloud. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2020 Airstream Flying Cloud. Newest first.
Airstream, Inc. (Airstream) is recalling certain 2020 25RB, 26RB, 28RB, 30RB Flying Cloud, 25RB, 28RB, 30RB Flying Cloud, and 2021 25RB, 28RB, 30RB Flying Cloud, and International travel trailers. The stove top range was incorrectly installed in a non-sealed cabinet.
Risk and remedy
Risk
A draft can cause the flame to enter the non-sealed cabinet, increasing the risk of a fire.
Remedy
Dealers will install panels/baffling in the cabinet to isolate negative airflow and prevent flame inversion, free of charge. Owner notification letters were mailed July 7, 2021. Owners may contact Airstream customer service at 1-877-596-6505 or 1-937-596-6111 ext. 7401 or 7411.
Airstream, Inc. (Airstream) is recalling certain 2019-2020 Sport, Nest, Flying Cloud, International Serenity, International Signature, Classic, Globetrotter and Tommy Bahama trailers and 2020 Basecamp, Bambi and Caravel trailers. Due to improper welding, the Demco ball coupler installed on the travel trailers may not provide enough clamping force on the…
Risk and remedy
Risk
If the coupler separates from the tow ball, the trailer can detach from the tow vehicle, increasing the risk of a crash.
Remedy
Airstream will notify owners, and will send a temporary use adaptor that can be slipped over the ball portion of the coupler to allow owners to tow their trailers. For the final remedy, dealers will add a shim plate to the backside of the ball coupler clamp to put it in position to apply the required clamping force on the tow ball, free of charge. The recall began November 13, 2019. Owners may contact Airstream customer service at 1-877-596-6505 or 1-937-596-6111 extension 7401 or 7411.
Airstream, Inc. (Airstream) is recalling certain 2018-2020 International, Sport, Flying Cloud, Classic, Tommy Bahama, Globetrotter, and Nest travel trailers. The forward end of the spare tire carrier may contact the ground while the trailer is moving possibly resulting in the carrier and spare tire separating from the vehicle.
Risk and remedy
Risk
If the spare tire and tire carrier become detached it can become a road hazard, increasing the risk of crash.
Remedy
Airstream will notify owners, and dealers will install corrected spare tire carrier brackets, free of charge. The recall is expected to begin June 28, 2019. Owners may contact Airstream customer service at 1-877-596-6505 or 1-937-596-6111, extension 7401 or 7411.
Owner complaints
1 complaints
What owners report most
Latest complaints
- Structure › Body · Structure › Body › Door › Hinge and attachments · Unknown or other
In August 2022 I noticed that the door to our Airstream trailer was somewhat loose on its hinges and sagged slightly when opened. Inspection revealed that the hinges were not tight against the door frame. The door has two hinges that appear to be machined aluminum. Each hinge is attached to the…
In August 2022 I noticed that the door to our Airstream trailer was somewhat loose on its hinges and sagged slightly when opened. Inspection revealed that the hinges were not tight against the door frame. The door has two hinges that appear to be machined aluminum. Each hinge is attached to the exterior of the door frame with two bolts. The hinge attachments to the door itself appear to be secure. I attempted to tighten the bolts with a screwdriver, but the bolts would not tighten, as though stripped. I removed one of the bolts to attempt to diagnose what was happening, and the entire door fell off the trailer (completely separated from the trailer). Fortunately we were parked at the time, and the door had not separated while driving. I secured the door inside the trailer, covered the door opening with a tarp secured by duct tape, and drove home. I investigated the problem by partially removing the interior aluminum skin around the door frame and discovered that each bolt was secured inside the wall of the trailer by a single hex nut with an attached star washer. These nuts had come free from the screws, leaving the door secured only by friction of the bolts on the hinge bolt holes and by the door latch, which is on the forward-facing edge of the door. The door frame is a curved aluminum channel. Due to the design of the door and the hinges, the star washer for the nuts that secure the hinge bolts do not have a flat surface to bite into. As can be seen, they easily come loose. The hinge attachment appears to me to use a flawed and potentially dangerous design, as the bolts cannot be inspected or properly tightened without opening the interior wall of the trailer. The risk is that the door may become detached while driving, which would pose a serious hazard to other vehicles on the roadway.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10213176This newsletter provides information concerning filiform corrosion and the steps taken to neutralize it.
- 10211715This article discussed tire care and maintenance. It explains the meaning of nomenclature on the tire sidewall (i.e. the 4 digit date code, load range, and max load information.
- 10200307Inside This Issue: - Stainless Steel Wrap Protectors -Stock Orders -Top Ten Dealers - Parts Returns - New Store Items - Trivia Question
- 10181840This newsletter provides detailed instructions regarding winterization of Airstream travel trailers and motorhomes.
- 10180785This issue of the newsletter provides information about the optional lithium battery package Airstream is offering on the 2021 my travel trailers. There is also information of what is needed to upgrade a travel trailer that was manufactured prior to the 2021 model year.
- 10180784This issue of the newsletter provides information about the optional lithium battery package Airstream is offering on the 2021 my travel trailers. There is also information of what is needed to upgrade a travel trailer that was manufactured prior to the 2021 model year.
- 10179406This newsletter talks about the importance of cleaning and maintaining waste water tanks, and provides detailed instruction of how to do so. It provides suggestions as to which products to use to clean the tanks.
- 10175838This newsletter includes information regarding: - A new TV and Radio Antenna Combo that has the capability to receive both signals, and eliminates the need for a second antenna. - New radios being installed in certain travel trailers, and includes the features of the new radios. - Advises of the use of a new power tounge jack we started installing on certain travel trailers in January 2020. We've included manual crank handle instructions, as well as maintenance tips. - A breakdown of our vendor's parts warranty which include the warranty length and requirements by vendor. - Airtsream technician training and how to sign up.
- 10174503The newsletter discusses the importants of cleaning and mainataining safety devices installed in Airstream products, i.e. checking batteries in smoke alarms, checking dates on fire extinguishers etc. The newsletter also provides a how-to on disinfecting an RV.
- 10173233This installment talks about preparing their RV for the upcoming camping season. It provide tips on inspecting sealant, as well as which type of wax we recommend, and how often the owner should wax their units.
- 10171981This newsletter discusses how to prepare your RV for the upcoming camping season. Points discussed are airing out the unit. Examining and lubricating window, door, and vent seals. Examining, removing and resealing any areas with gaps, or cracks in the old sealant. Other items recommended to inspect and maintain as needed are: Brakes, awnings, tires, batteries, LP systems, break away cable, and 7-way cord connections. Inspect and lubricate tongue, and stabilizer jacks etc...
- 10165722The communication explains the steps necessary to properly winterize and store your RV in colder climates.
- 10163822This news provides information about the following: New Features for the 2020 model year Main door Adjustments Connected Kit Installations New HDMI wall plate Demco Coupler Coupler Lock Training Opportunities
Every Airstream Flying Cloud model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.