2016 Audi A7
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
These records cover every 2016 Audi A7. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2016 Audi A7. Newest first.
Volkswagen Group of America, Inc. (Audi) is recalling certain 2016-2018 Q7, A6 and A7 vehicles, and 2015-2018 Audi A8 vehicles. The left and right fuel rails may leak fuel.
Risk and remedy
Risk
A fuel leak in the presence of an ignition source can increase risk of a fire.
Remedy
Audi has notified owners, and dealers will replace the left and right fuel rail, free of charge. The recall began February 28, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 24DP.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2018 Audi S6 and S7, 2012-2018 A7 and A6 Sedan, and 2014-2018 RS7 vehicles equipped with basic seats (with or without heating). Stress or wear of the body-sensing mat within the front passenger seat may cause the Passenger Occupant Detection System (PODS) control module to malfunction.
Risk and remedy
Risk
If the PODS module malfunctions, the front passenger air bag may not deploy properly in the event of a crash, increasing the risk of injury.
Remedy
Volkswagen will notify owners, and dealers will install a PODS system repair kit, free of charge. The recall began November 29, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 74D5.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2017 Audi A7 vehicles. The affected vehicles have head curtain air bags that may not deploy properly in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Risk and remedy
Risk
If the head curtain airbag does not deploy properly in the event of a crash, an unbelted passenger has an increased risk of injury.
Remedy
Audi will notify owners, and dealers will replace the affected head curtain air bags, free of charge. The recall is expected to begin June 29, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for the recall is 69R2.
Owner complaints
15 complaints1 involved a crash3 injuries
What owners report most
Latest complaints
- Air bags
When I have a passenger riding with me the passenger airbag cuts on and off the whole time while I’m driving. This is a major safety concern especially when I have passengers all the time. I’m concerned the airbag will not deploy during an accident.
- Engine
Component/System Malfunction: The engine control unit fails, causing the engine to shut off unexpectedly while driving. This component is available for inspection. Safety Risk: The sudden shutdown poses severe risks. It happened on local roads and highways at speeds over 65 mph, creating immediate…
Component/System Malfunction: The engine control unit fails, causing the engine to shut off unexpectedly while driving. This component is available for inspection. Safety Risk: The sudden shutdown poses severe risks. It happened on local roads and highways at speeds over 65 mph, creating immediate danger. Reproduction and Confirmation: The problem has been reproduced but not resolved by Audi Columbus. Inspection: Inspected multiple times by Audi Columbus, but not by police or insurance. Warning Lamps/Symptoms: No warning lamps or messages before the engine shuts off; the failure is sudden. Detailed Timeline of Incidents: •[XXX]: First incident; the engine shut off on a local road. Paid $1,500 for repairs, but the issue persisted. •[XXX]: Engine shut off again, preventing going to office due to lack of loaner vehicles. •[XXX]: Engine shut off on the highway, causing extreme fear and distress. Vehicle towed to the service center. The engine shut off in a high-crime area. Restarted vehicle message came on, Vehicle towed from work place. Service Center Issues: •Shutdowns prevent work due to no loaners. •Service advisor Ellis declined services without permission and acting like he has no idea why the vehicle is there even though he is the same service advisor dealing with the constant issue. •No effective resolution despite multiple visits. Impact: The repeated issues severely affect my mental health and safety. Request for Resolution: I seek either a replacement vehicle or a full refund. I urge NHTSA to investigate this defect to prevent accidents. Supporting Evidence: I can provide once contacted Thank you for your prompt attention to this matter. I look forward to your response. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Steering
The contact owns a 2016 Audi A7. The contact stated while driving approximately 35 MPH, the steering wheel stopped operating and the "Do Not Drive Vehicle, Steering Defective" message was displayed. The vehicle was pulled into a parking lot where the vehicle restarted; however, the failure…
The contact owns a 2016 Audi A7. The contact stated while driving approximately 35 MPH, the steering wheel stopped operating and the "Do Not Drive Vehicle, Steering Defective" message was displayed. The vehicle was pulled into a parking lot where the vehicle restarted; however, the failure recurred. The vehicle was towed to an independent mechanic and the contact was informed that the vehicle needed to be taken to the dealer as soon as possible. The contact discovered an unknown Technical Service Bulletin however, the vehicle was not included. The vehicle was towed to the dealer where it was diagnosed with an electrical power steering failure. The vehicle was not covered under warranty. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 130,036.
- Visibility/wiper
In five years I have had my windshield chip or crack four times. Replacement is a pain and expensive. It seems the design is far too susceptible to breakage and is unsafe.
- Fuel/propulsion system
Gas smell while AC/HEATER is on and car is sitting idle. My car is not included in the 2019 safety recall 24DP although it should be.
- Tires
Flat tire on highway 255/40 R19 100H. I thought it’s a nail or a sharp object. After further inspection, the tire was ripping from inside out. Please see attached picture. My speed was very low at higher speeds or could have been a complete tire blow out.
- Engine and engine cooling
Around 36k miles the vehicle had some dried coolant residue and required coolant topups every 2-3k miles. Two different dealerships performed comprehensive inspections between then and now and did not notify me of any problems. The residue was explained away in a service bulletin stating that it…
Around 36k miles the vehicle had some dried coolant residue and required coolant topups every 2-3k miles. Two different dealerships performed comprehensive inspections between then and now and did not notify me of any problems. The residue was explained away in a service bulletin stating that it was normal for the water pump to weep some coolant. Now at 44k miles, I brought the car in when I saw dried coolant residue and it seemed to require coolant more frequently. Dealer notified me that the engine water pump has failed and requires replacement.
- Fuel/propulsion system
I have reached a gas station and I am unable to open the fuel filler flap. Apparently this is a known issue to Audi Service departments on Audi’s of this generation not just the A7 model. The problem is apparently intermittent, and apparently worse during winter months. In the next generation…
I have reached a gas station and I am unable to open the fuel filler flap. Apparently this is a known issue to Audi Service departments on Audi’s of this generation not just the A7 model. The problem is apparently intermittent, and apparently worse during winter months. In the next generation vehicle the ful filler flap housing has been redesigned to solve the fuel filler flap not opening problem. Since the car cannot go with our gas, this is clearly a design error, and could leave people stranded mid-winter. Not good here in the North-East.
- Air bags · Steering
1ST problem my passenger air bag will go on and off sometime while driving even though no one IS sitting there. 2ND problem the weather here was -30 for about 10 days and my car stopped working one morning when I turned it on. More precisely steering did not work. When I took it to VW dealer and…
1ST problem my passenger air bag will go on and off sometime while driving even though no one IS sitting there. 2ND problem the weather here was -30 for about 10 days and my car stopped working one morning when I turned it on. More precisely steering did not work. When I took it to VW dealer and they had it over night for all ice to melt they said a bunch of water came out from module when they unplugged wire harnes.
- Power train
My 2016 audi A7 with 20,000 miles developed an excessive vibration and audible noise when starting from a stop position and turning right or left while accelerating. this condition was reported to the dealership while still under warranty. the kansas city dealership and audi customer service have…
My 2016 audi A7 with 20,000 miles developed an excessive vibration and audible noise when starting from a stop position and turning right or left while accelerating. this condition was reported to the dealership while still under warranty. the kansas city dealership and audi customer service have indicated that this binding of the front quatro drive system IS normal operation. this binding and noise only developed after about 20000 miles and was not normal operation when purchased new and until reaching the indicated mileage. I am concerned that this defect could cause a failure of the drive system at a critical point causing an unsafe condition and should have been addressed under warranty.
- Air bags · Electrical system · Structure › Body
Going straight, passing thru a green light, another driver runs red light, t bones A7 (prestige trim) causing noticable damage to exterior on passenger side however airbags failed to deploy. Meanwhile A7 also had impact to driver side which the airbags did diploy with less impact then the passenger side. There IS a known recall on other trim levels for the passenger air bag however the prestige trim was not included.
- Air bags
Takata recall -received a notice from audi dealership that my car's vin came up that it was unsafe to drive because of the head curtain airbag needed to be replaced. I dropped off car on july 13, 2017. I was called by audi dealership that no airbags could be ordered so I picked up the car.…
Takata recall -received a notice from audi dealership that my car's vin came up that it was unsafe to drive because of the head curtain airbag needed to be replaced. I dropped off car on july 13, 2017. I was called by audi dealership that no airbags could be ordered so I picked up the car. today, tuesday, oct 31, 2017, I call the same audi dealership, 1421 wilmington pike, west chester pa 19382 and talked to george in service 610-455-2000, and he stated that the dealership has still not received any replacement airbags.
- Air bags
TL* takata recall. The contact owns a 2016 audi A7. The contact received notification of nhtsa campaign number: 17v293000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer…
TL* takata recall. The contact owns a 2016 audi A7. The contact received notification of nhtsa campaign number: 17v293000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted (flow audi in charlottesville, va) and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
- Air bags
TL* the contact owns a 2016 audi A7. The contact received notification of nhtsa campaign number: 17v293000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called the…
TL* the contact owns a 2016 audi A7. The contact received notification of nhtsa campaign number: 17v293000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called the dealer (audi grapevine at 1260 e state hwy 114, grapevine, tx 76051 888-780-7923) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was notified of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
- Air bags
TL* the contact owns a 2016 audi A7. The contact received notification of nhtsa campaign number: 17v293000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer (audi…
TL* the contact owns a 2016 audi A7. The contact received notification of nhtsa campaign number: 17v293000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer (audi albany, 737 new loudon road, latham, ny 12110) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011303This bulletin provides information when the anti-theft alarm activates for no reason, or when the anti-theft alarm does not activate.
- 11011296This bulletin provides service-info relating to lithium-ion high-voltage batteries; determining energy content.
- 11011285This TSB Provides information when parking assistance provides false warnings.
- 11011282This bulletin provides information when speaker rattles, vibrations, or audio interference is noted.
- 11011263This bulletin provides information regarding cleaning exterior glass.
- 11011240This bulletin provides information about professional noise analysis with the VAS 611 015 PICO-NVH tool
- 11009983Vehicle Concerns Before Recall Repair Available
- 11009941This bulletin provides diagnostic information regarding the locking system.
- 11009928This bulletin provides informatin when the engine does not run smoothly at idling speeds.
- 11009375This bulletin provides information pertaining to the GFF test plan required for A/C compressore replacements, regardless of the concern.
- 11009365This bulletin provides information when there is visible corrosion at the joint between the roof and roof side member.
- 11009362This bulletin provides information when there is a prompt to take over steering; hands off detection.
- 11009361This bulletin provides information regarding steering wheel visual damage.
- 11009356This bulletin provides informaion regarding zirconium inserts in the bake piston for vehicle equipped with ceramic brakes.
- 11009354This bulletin provides information on frequency analysis.
- 11009351This bulletin provides information regarding the general approach to brakes rubbing.
- 11009348This bulleitn provides information when there is an implausible signal in the ABS/ESC speed sensor.
- 11009347This bulletin provides information when there are vibrations and rotational steering wheel vibrations.
- 11009344This bulletin provides information on repairs on the air spring strut of the frong axle; additional sealing.
- 11009332This bulletin provides information when there are noises and/or vibration in tight turns in vehicles with quattro drive.
- 11009327This bulletin provides information when ther is an Engine: start/stop system fault shown and start/stop system not is working; mileage below 50 km/32 miles.
- 11009313This bulletin provides guidance in order to provid informaiton regarding preparatoin when calling the Audi Technical Assistnce Center (TAC).
- 11009312This bulletin provides informationw hen there are car was brush bristles trapped in the seam between the headlight and fender.
- 11007354This bulletin provides service-info relating to lithium-ion high-voltage batteries; determining energy content.
- 11007345This bulletin proves information when the bluetooth does not work, adaption channel deactivated.
- 11007315This bulletin provides information vibrations and rotational steering wheel vibrations.
- 11007305This bulletin offers information about the basic information needed for technical requests for gaerbox complaints.
- 11007301This bulletin provides information when there are functional restrictions or driving behavior due to diesel detected in petrol.
- 11007297This bulletin provides service information ror when the fuel tank cannot be fully filled.
- 11007273This bulletin provides service-info relating to lithium-ion high-voltage batteries; determining energy content.
- 11007264This bulletin proves information when the bluetooth does not work, adaption channel deactivated.
- 11007234This bulletin provides information vibrations and rotational steering wheel vibrations.
- 11007224This bulletin offers information about the basic information needed for technical requests for gaerbox complaints.
- 11007220This bulletin provides information when there are functional restrictions or driving behavior due to diesel detected in petrol.
- 11007216This bulletin provides service information ror when the fuel tank cannot be fully filled.
- 11005935This bulletin provides informaiton when there are speaker rattles, vibrations or audio interference in the sound system.
- 11005911This bulletin provides informatin for the GFF test plan that is requied for AC compressor replacements.
- 11005894This bulletin provides information when there is visual damage on the steering wheel.
- 11005884This bulletin provides service information pertaining to noises from wheel input shaft/drive shaft.
- 11005878This bulletin provides information about replacing the clutch end cover.
Every Audi A7 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.