2025 Audi Q4 E-Tron
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Audi › Q4 E-Tron › 2025
These records cover every 2025 Audi Q4 E-Tron. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
2 recalls name the 2025 Audi Q4 E-Tron. Newest first.
Volkswagen Group of America, Inc. (Audi) is recalling certain 2024-2025 Q4 E-Tron and Q4 Sportback E-Tron vehicles. The high voltage battery may fail and cause a fire.
Risk and remedy
Risk
A vehicle fire increases the risk of injury.
Remedy
Owners are advised to only charge their vehicles to a maximum of 80% capacity until the repair has been completed. The remedy is currently under development. Interim letters notifying owners of the safety risk are expected to be mailed December 18, 2026. Additional letters will be sent once the remedy is available. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 93SK. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 23, 2026.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 AUDI Q4 E-Tron SUV, AUDI Q4 E-Tron Sportback, and 2024 ID.4 vehicles. The on-board charger (OCDC) may fail and stop charging the 12-volt battery, which can result in a loss of drive power.
Risk and remedy
Risk
A loss of drive power increases the risk of a crash.
Remedy
Dealers will replace the OCDC, free of charge. Owner notification letters were mailed on May 20, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93CJ. Audi's number for this recall is 93FR.
Owner complaints
4 complaints
What owners report most
Latest complaints
- Forward collision avoidance › Automatic emergency braking · Service brakes
I am filing a safety complaint regarding my leased 2025 Audi Q4 e-tron, leased new with under 500 miles and now at approximately 8,200 miles. The vehicle is available for inspection upon request. The vehicle has ongoing brake-related issues affecting low-speed operation: a rough or grinding brake…
I am filing a safety complaint regarding my leased 2025 Audi Q4 e-tron, leased new with under 500 miles and now at approximately 8,200 miles. The vehicle is available for inspection upon request. The vehicle has ongoing brake-related issues affecting low-speed operation: a rough or grinding brake pedal feel and intermittent brake squeal during rolling stops, turns, and parking maneuvers. The most concerning issue is unexpected parking brake or emergency braking activation during low-speed pull-off and parking maneuvers, causing the vehicle to abruptly jolt to a stop. This has happened approximately four times between March and July 2026, beginning around 6,000 miles, including while pulling to the roadside and while parking with my foot already on the brake. No other vehicle was nearby during these events, and the behavior is not consistent or predictable, creating a risk of unexpected stopping during normal low-speed operation. This does not match normal EV regenerative braking based on my experience with other EVs, including another Q4 e-tron, and appears specific to this vehicle. I reported these concerns to authorized Audi dealers and Audi Customer Experience. In February 2026 I brought the vehicle to an authorized dealer for a brake-related appointment; a technician did not inspect it because the service associate said he did not think anything was wrong, and I later learned the appointment was canceled rather than documented. I also raised these concerns with a second authorized dealer during a one-year service visit and on two additional occasions. The problem has not been reproduced or confirmed by a dealer to my knowledge, and has not been inspected by police, insurance, or an independent service center. I am not aware of warning lamps before the jolting events. I am concerned the vehicle may have a defect involving the service brakes, parking brake, emergency braking system, software, sensors, or control-system behavior.
- Tires
Received a low pressure warning and got off the freeway at the next exit, less than 1/2 mile. Unable to stop on freeway. Before even changing lanes the tire blew out all pressure, total failure. Within 15 seconds of low pressure warning. Stopped immediately after exiting freeway and observed the tire was shredded (see pictures).
- Electrical system · Service brakes · Vehicle speed control
CRITICAL SAFETY DEFECT: HIGH-SPEED BRAKING SURGE & ELECTRICAL FAILURE Life safety concerning ! 1. Braking Failure at Highway Speeds: The vehicle exhibits a severe safety defect involving unintended acceleration/surging while braking. While driving in 'D' (Drive) mode at approximately 50 MPH, when…
CRITICAL SAFETY DEFECT: HIGH-SPEED BRAKING SURGE & ELECTRICAL FAILURE Life safety concerning ! 1. Braking Failure at Highway Speeds: The vehicle exhibits a severe safety defect involving unintended acceleration/surging while braking. While driving in 'D' (Drive) mode at approximately 50 MPH, when applying the brakes to stop for traffic/red lights, the vehicle fails to decelerate immediately. Instead of slowing down, the vehicle surges forward against the braking input, feeling like a loss of regenerative braking authority. This results in extended stopping distances and near-miss collision risks at high speeds. 2. Charging & Electrical System Failure (Suspected Recalls): The vehicle suffers from persistent electrical failures that the dealer dismissed as "user error" or a "bad plug," but which match known Audi safety recalls: (A)AC & On-Board Charger Failure: The vehicle threw "AC System" error codes and fails to charge reliably, shutting off after short periods. This mirrors symptoms of Recall 93FR (High-Voltage Battery/On-Board Charger), risking a 12V battery stall. My car model was among those impacted recalled car dearies even now it is not listed as one of the recall Model by VIN#, I strongly suspected my car has same defect. Many websites have address this life threatening issue would [XXX] ." (B):Charging Cable Overheating: The included 220V charging cable is suspected to be defective (matching Recall 93U6), which poses a fire risk at the outlet. (C)Interior Voltage Instability: Wired USB-C ports cut power/disconnect devices less than 5 minutes of use. 3. Dealer Negligence: The dealership (Audi Tysons Corner) failed to diagnose these issues ("Could Not Replicate"), refused to replace the recalled charging cable, and released the vehicle with active "Inspection Due" warning lights. The vehicle is unsafe to drive. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Electrical system
The contact owns a 2025 Audi Q4 E-Tron. The contact stated that the high-voltage battery message was displayed. While driving in a parking garage at 5 MPH, the "Driving System Malfunction" message was displayed. The message “Risk of Fire” was displayed. The contact exited and parked the vehicle.…
The contact owns a 2025 Audi Q4 E-Tron. The contact stated that the high-voltage battery message was displayed. While driving in a parking garage at 5 MPH, the "Driving System Malfunction" message was displayed. The message “Risk of Fire” was displayed. The contact exited and parked the vehicle. The vehicle was towed to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 7,000.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011304This bulletin provides information when DTC B2F0100, B200FF0 is stored; camera for Driver Assist Systems.
- 11011303This bulletin provides information when the anti-theft alarm activates for no reason, or when the anti-theft alarm does not activate.
- 11011299This Reporting obligation reqiests that technicians contact the Technical Assistance Center (TAC) in instances where the HV battery isolation igniter (pyrofuse) is triggered; P1CAC00, P10F500.
- 11011297This bulletin provides information regarding documenting cell module labels when replacing HV modules.
- 11011296This bulletin provides service-info relating to lithium-ion high-voltage batteries; determining energy content.
- 11011285This TSB Provides information when parking assistance provides false warnings.
- 11011283This Pending Service Solution (PSS) requests that technicians create a record in the PSS Database in instances where the charging target cannot be adjusted in the MMI.
- 11011282This bulletin provides information when speaker rattles, vibrations, or audio interference is noted.
- 11011278This bulletin provides information regarding Audi connect & Infotainment Warranty Submission Instructions for MY23 and Onwards.
- 11011275This TSB provides information when the time/date are difficult to set, or cannot be set.
- 11011274This bulletin provides information when the restricted function icon for Audi Pre sense is displayed after engine starts.
- 11011263This bulletin provides information regarding cleaning exterior glass.
- 11011259This TSB provides information when the vehicle keys cannot be adapted to immobilizer.
- 11011255This bulletin provides information when there is a booming noise from the rear of the vehicle while in motion, depending on the vehicle speed/wheel speed; DTC P18F100.
- 11011254This TSB provides information when there is a booming noise from rear area while vehicle is moving (depending on vehicle speed/wheel speed) DTC P18F100.
- 11011240This bulletin provides information about professional noise analysis with the VAS 611 015 PICO-NVH tool
- 11010018This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
- 11010000This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
- 11009983Vehicle Concerns Before Recall Repair Available
- 11009975This TSB provides information the drive system cannot be activated / event memory entry P0BBD00 (static) in diagnostic address 008C.
- 11009970This bulletin provides information when multiple warnings are in the instrument cluster; no communication DTCs U014600, U044700, U166100, U166200.
- 11009967This bulletin provides information when there is an issue with wireless charging/wireless charging not working with Audi Phone Box.
- 11009966This TSB provides informatin when the Smartphone Interface disconnects/deactivates unexpetedly with Apple CarPlay.
- 11009965This bulletin provides information when the calendar function is not available.
- 11009961This bulletin provides information whenn the volume control is not working with MIB3 - U11B900.
- 11009947This bulletin provides information when the seat occupied recognition system in the vehicle does not allow shift from position "P" to psosition "D" or "R".
- 11009946This bulletin provides information when the vehicle does not allow shift from position "P" to position "D" or "R"; Seat occupied recognition system.
- 11009945This bulletin provides information when the seat belt and pre sense warnings appear intermittently while driving; DTC B101C07 stored in the airbag module.
- 11009941This bulletin provides diagnostic information regarding the locking system.
- 11009399This bulletin providse information in order to document when replacing HV modules.
- 11009379This bulletin provides information when there are reflections on windscreen on vehicles with head-up display.
- 11009377This bulletin provides information when the audi virtual cockpit display has semi-circular marks on the edges of the display.
- 11009375This bulletin provides information pertaining to the GFF test plan required for A/C compressore replacements, regardless of the concern.
- 11009367This bulletin provides information when the vehicle keys cannot be adapted to immoblizer.
- 11009362This bulletin provides information when there is a prompt to take over steering; hands off detection.
- 11009361This bulletin provides information regarding steering wheel visual damage.
- 11009356This bulletin provides informaion regarding zirconium inserts in the bake piston for vehicle equipped with ceramic brakes.
- 11009354This bulletin provides information on frequency analysis.
- 11009351This bulletin provides information regarding the general approach to brakes rubbing.
- 11009348This bulleitn provides information when there is an implausible signal in the ABS/ESC speed sensor.
Every Audi Q4 E-Tron model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.