2023 Audi Q4 E-Tron Sportback

Owner complaints

What owners report most

1. Electrical system7
2. Service brakes3
3. Lane departure2
4. Fuel/propulsion system2
5. Power train1
6. Steering1
7. Unknown or other1
8. Vehicle speed control1
9. Back over prevention1
10. Wheels1

Latest complaints

• Apr 23, 2024NJ
  Electrical system · Engine · Power train
  While driving, the car lost power, stalled, and rolled backwards down an incline. Fortunately, the brakes worked allowing me to bring the car to a safe stop. The dealer has been trying to repair the car for 40 days (the repair is not complete). The repair included replacing the front motor.…

  While driving, the car lost power, stalled, and rolled backwards down an incline. Fortunately, the brakes worked allowing me to bring the car to a safe stop. The dealer has been trying to repair the car for 40 days (the repair is not complete). The repair included replacing the front motor. When I went online to the Audi forums, it appears many drivers have experienced the same problem. Some type of refrigerant leak causes a failure of the front electric motor which causes the car to lose drive power (stall). I can't tell from the online forums how prevalent (or rare) this problem is, but it is clear that I am not the only Audi Q4 owner who has experienced the same sequence of events.

• Feb 9, 2024FL8,000 mi
  Electrical system
  The contact owns a 2023 Audi Q4 E-Tron. The contact stated that the vehicle could not be charged using the home charging station. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The contact later received a notification of NHTSA…

  The contact owns a 2023 Audi Q4 E-Tron. The contact stated that the vehicle could not be charged using the home charging station. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The contact later received a notification of NHTSA Campaign Number: 23V842000 (Electrical System) regarding the home power outlet and charging cable. The failure mileage was 8,000.

• Feb 8, 2024NV
  Back over prevention › Warnings · Forward collision avoidance › Automatic emergency braking · Service brakes
  Component/System failed: Brake Servo part number 1eb-614-106-t Safety put at risk: Car was unable to move and completely locked up while in "Drive". If this had happened at a stop light or in traffic, it would have dangerously obstructed traffic, as the car could not be put into neutral or any…

  Component/System failed: Brake Servo part number 1eb-614-106-t Safety put at risk: Car was unable to move and completely locked up while in "Drive". If this had happened at a stop light or in traffic, it would have dangerously obstructed traffic, as the car could not be put into neutral or any other gear and could not move. Tow truck with dollies was required to move vehicle. A flatbed could not be used since the wheels were all locked up. The vehicle has been inspected by the dealer's service department at the Audi dealer. This is a video of the warnings: [XXX] While stopped, but still in Drive mode, in a drive through lane of a fast food restaurant, the car's check engine light turned on, and the car shut off. When the the car Start/Stop button was pressed to turn the car back on, many warning messages were displayed on the dash, and the car refused to shift into Drive, Neutral, or Reverse. The service department at the dealer has had the car for over a month (Since [XXX]) , and is unable to get the needed parts from Germany. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• Feb 8, 2024ID85 mi
  Electrical system · Lane departure › Lane keep › Steering assist · Latches/locks/linkages › Doors › Latch
  The contact owns a 2023 Audi Q4 E-Tron. The contact stated that after charging the vehicle to 80 percent, the vehicle only achieved 91 miles of travel time. The help system warning light was continuously illuminating. The contact stated that the turn signal intermittently failed to operate as…

  The contact owns a 2023 Audi Q4 E-Tron. The contact stated that after charging the vehicle to 80 percent, the vehicle only achieved 91 miles of travel time. The help system warning light was continuously illuminating. The contact stated that the turn signal intermittently failed to operate as needed. The contact also stated that the Lane Keep Assist intermittently failed to operate as designed, and the doors occasionally failed to open with the key fob nearby. The contact received notification of NHTSA Campaign Number: 23V842000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The dealer informed the contact that they would no longer service the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but provide no additional assistance. The failure mileage was approximately 85. VIN tool confirms parts not available.

• Jan 23, 2024CA1,500 mi
  Electrical system
  The contact owns a 2023 Audi Q4 E-Tron. The contact received notification of NHTSA Campaign Number: 23V842000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.…

  The contact owns a 2023 Audi Q4 E-Tron. The contact received notification of NHTSA Campaign Number: 23V842000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that he had plugged the compact portable charging system into a 220/240V wall socket that licensed electricians had installed. The contact stated that after returning to the residence a short time later, there was a burning plastic odor inside the garage. The contact checked the charging cable and the wall socket and became aware that the socket was partially melted. The contact disconnected the portable charger from the wall socket. The contact stated that the 220/240V wall socket was no longer operable. The manufacturer was made aware of the issue. The failure mileage was approximately 1,500. VIN tool confirms parts not available.

• Oct 4, 2023TXCrash1 injury
  Electrical system · Service brakes
  On September 22, 2023, I was parking the car in a parking garage and I had my foot on the brake. I was about to shift to reverse when my car suddenly accelerated on its own into a cement wall. My foot had remained on the brake the entire time. There have been other similar incidents with Audi Q4…

  On September 22, 2023, I was parking the car in a parking garage and I had my foot on the brake. I was about to shift to reverse when my car suddenly accelerated on its own into a cement wall. My foot had remained on the brake the entire time. There have been other similar incidents with Audi Q4 eTrons as reported on this page: [XXX] - Unknown what component or system failed or malfunctioned as the vehicle is currently at a collision center for repairs. - If others had been near by, serious injury or death could have occurred. I experienced neck and back pain from the impact. - The problem has not been reproduced or confirmed by a dealer yet - The vehicle has not been inspected by the manufacturer, police, insurance or others yet - No warning lamps, messages or other symptoms appeared prior to the incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• Oct 4, 2023MD
  Electrical system

  the horn is at an extremely low volume/pitch. Can barely hear it especially for other drivers inside their vehicle. Someone almost crashed into me and I pressed the horn but it was barely audible.

• Sep 3, 2023NECrash1 injury
  Fuel/propulsion system · Service brakes · Vehicle speed control
  As I was starting to make a right hand turn into a parking space in a parking garage, the car suddenly accelerated. I slammed on the brakes, but the stopping distance was not long enough. The car crashed into the steel cabling and concrete pole. The airbags deployed and the damage was significant…

  As I was starting to make a right hand turn into a parking space in a parking garage, the car suddenly accelerated. I slammed on the brakes, but the stopping distance was not long enough. The car crashed into the steel cabling and concrete pole. The airbags deployed and the damage was significant enough to total the car. I sustained bruising and back muscle pain from the force of the impact. I only had the car for 11 days when this happened. I requested black box data for the car from the collision center and insurance company - neither would provide. I also reported the incident to my Audi dealer. Had there been a car in the parking spot next to me or directly in front of me, there would have been significant damage to other vehicles.

• Jul 24, 2023OH
  Electrical system · Fuel/propulsion system · Unknown or other

  1) Battery Icon Warning: Electrical system: malfunction! Please contact Service. 2) Triangle Icon with Exclamation Warning: Electric drive defective. Please contact your Audi service partner! 3) Charging not possible. A technical error occurred.

• Jul 7, 2023AZCrash
  Lane departure › Assist · Steering · Wheels
  On April 14, 2023. I was driving west bound on Warner Road in Tempe. I bypassed the shopping enter and turned into the church parking lot - to drive through so that I could change the direction to go East on Warner Road. While driving through the parking lot - only doing about 10 miles per…

  On April 14, 2023. I was driving west bound on Warner Road in Tempe. I bypassed the shopping enter and turned into the church parking lot - to drive through so that I could change the direction to go East on Warner Road. While driving through the parking lot - only doing about 10 miles per hour, the vehicle sensors "Adaptive Driving" feature - motioned the vehicle which case the right front to hit the base of the concrete lamp post. The parking lot surface consist of hairline cracks - which the sensors obviously picked up and caused the impact to the concrete base.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 10254078This bulletin provides information when the headlights do not turn off during daylight hours.
• 10254054This bulletin provides information when Apple CarPlay cannot be started using the Wi-Fi connection (Wireless Carplay).
• 10254039This bulletin provides information when there are scratches, or a coating on the cover of the instrument cluster, or particles in the housing.
• 10254035This bulletin provides general information regarding outside air temperature readings.
• 10254018This bulletin provides information when there is noise from around the instrument cluster.
• 10253958This Pending Service Solution (PSS) requests that technicians enter a record into the PSS Database in instances where there is noise from the backrest of the front seat.
• 10253938This bulletin provides information when the panoramic sunroof opening outer perimeter seal is loose.
• 10253354Audi is providing an updated 220V/240V charging unit cable and a compact/portable charging system software update for vehicles included in this service action. Updated claiming and work instructions
• 10253347Audi is providing an updated 220V/240V charging unit cable and a compact/portable charging system software update for vehicles included in this service action. Updated claiming and work instructions
• 10253336Noise from front door trim panel while driving Air suspension warning - DTC P089200 charge handle doesn't release vehicle will not charge Corrosion on wheelhouse cover plate P008700 - low fuel pressure P042000: Catalyst System,Bank1 Efficiency Below U060B00 - no com to G31 boost pressure sensor Airbag light on, DTCs B101704, B103604 Water intrusion from sunroof Wind noise from front doors at highway speeds
• 10253292This bulletin provides information for when there is noise when steering.
• 10253289This bulletin provides information when the Apple CarPlay connection is dropped repeatedly in short intervals.
• 10253287This bulletin provides information when there is a wrong way driver warning in the MMI with MIB3.
• 10253286This bulletin provides information when the DTC B105413 GPS antenna, open circuit is present.
• 10253283This bulletin provides general troubleshooting for connection complaints related to Apple CarPlay.
• 10253279This Pending Service Solution (PSS) requests that technicians create a PSS Database record in instances where the radio favorites are lost/shortcuts are greyed out in vehicles with MIB3.
• 10251023Steering wheel shimmy, vibration and/or oscillation
• 10249584Affected vehicles will receive the latest software version via a software update. This software contains an optimized self-diagnosis function for the high-voltage battery. In addition to the software update, the high-voltage battery cells may experience an increased self-discharge. The high-voltage battery will be evaluated, and any affected high-voltage cell modules will be replaced.
• 10249054Due to new Minnesota state regulations regarding biofuels, biodiesel blends of B5 or less may not be available in the State of Minnesota.
• 10245689This bulletin provides information for when there is a warning, warning jolt, and/or brake engagement with Audi pre sense.
• 10245616This bulletin provides information on document requirements before replacement of the vehicle 12 V battery when it is is drained.
• 10243938This bulletin provides details on the VIN-4-PIN program.
• 10243930This bulletin provides information on the additional reporting requirements for safety related inquiries.
• 10242978Noise from front door trim panel while driving Low coolant warning in cluster, coolant level is correct Check engine lamp is on, DTC (s) P010600, P023600, P023700, P023800 Leak from oil pan USB Trim detached from center console 3.0L engine sound generator malfunctioning Valve cover leaking oil Fuel pressure low. DTC P008700 Check engine lamp, Belt Starter Generator DTC U046900 symptom 26950 "Check engine lamp on, DTC P042000: Catalyst System,Bank1 Efficiency Below"
• 102414863.0L engine sound generator malfunctioning Belt noise from starter generator Check engine lamp - DTC P240200 stored in ECM Check engine lamp is on, DTC (s) P010600, P023600, P023700, P023800 "Check engine lamp on, DTC P042000: Catalyst System,Bank1 Efficiency Below" Check engine lamp, Belt Starter Generator DTC U046900 symptom 26950 Fuel pressure low. DTC P008700 Leak from oil pan Low coolant warning in cluster, coolant level is correct MMI screen exhibits "ghost touches" randomly changing screen Noise from front door trim panel while driving USB Trim detached from center console Valve cover leaking oil
• 10241484This bulletin requests that technicians create a PSS record when there is a red warning for electrical system fault, the vehicle does not start, or the vehicle does not start after charging; DTCs P0A6200, P0A6500, P0A5F00.
• 10236378This bulletin provides details on how to properly document optical concerns in headlights and taillights for warranty submissions.
• 10236372Noise from front door trim panel while driving Noise from front door trim panel while driving Low coolant warning in cluster, coolant level is correct Check engine lamp is illuminated and DTC P05A000: Active Grille Air Shutter "A" Stuck is stored in the ECM. Check engine lamp is on, DTC (s) P010600, P023600, P023700, P023800 Belt noise from starter generator Leak from oil pan USB Trim detached from center console Airbag light on: DTC B100A1B or B100B1B 3.0L engine water pump leaking 3.0L engine sound generator malfunctioning
• 10236358Noise from front door trim panel while driving Noise from front door trim panel while driving Low coolant warning in cluster, coolant level is correct Check engine lamp is illuminated and DTC P05A000: Active Grille Air Shutter "A" Stuck is stored in the ECM. Check engine lamp is on, DTC (s) P010600, P023600, P023700, P023800 Belt noise from starter generator Leak from oil pan Coolant resevoir cap damaged internally USB Trim detached from center console Airbag light on: DTC B100A1B or B100B1B 3.0L engine water pump leaking 3.0L engine sound generator malfunctioning
• 10233636This bulletin provides information for when the virtual cockpit is distorted due a broken screen caused by outside influence.
• 10233307This bulletin provides information for when a customer complains of Audi pre sense intervening for no reason.

Every Audi Q4 E-Tron Sportback model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.