2025 Audi Q5 E
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2025 Audi Q5 E. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Owner complaints
1 complaints
What owners report most
Latest complaints
- Electrical system · Engine · Service brakes
While driving at about 60 mph on highway, several systems in the car failed without prior warning. The message on dashboard said Catastrophic Electric System Failure. Brakes would not work for a moment and then started working. All windows came down and went up on their own. No lights were…
While driving at about 60 mph on highway, several systems in the car failed without prior warning. The message on dashboard said Catastrophic Electric System Failure. Brakes would not work for a moment and then started working. All windows came down and went up on their own. No lights were working. No blinkers or side lights were working. With a lot of difficulty and hand signals moved to the hard shoulder. The engine would not turn off for several minutes and turned off after multiple attempts. Audi tested the vehicle and found multiple DTC's in various modules - all sporadic and happened at the same time. Audi did software update and is waiting for another software update to be approved by EPA. The Director of Service at Audi thinks the failure may be also due to a problem with hardware/battery. He said he does not trust the vehicle in its current state and the vehicle is presently grounded at the dealership.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011309This bulletin provides information when the remote start activates the vehicle anti-theft alarm.
- 11011306This TSB Provides information when the HomeLink buttons in the mirror are not working / Garage door opener cannot be programmed.
- 11011305This bulletin provides information when the camera for the Driver Assist Systems is coded incorrectly.
- 11011303This bulletin provides information when the anti-theft alarm activates for no reason, or when the anti-theft alarm does not activate.
- 11011302This bulletin provides information when various camera-based driver assistance systems are unavailable (DTC B200FF2 (1123875)).
- 11011297This bulletin provides information regarding documenting cell module labels when replacing HV modules.
- 11011296This bulletin provides service-info relating to lithium-ion high-voltage batteries; determining energy content.
- 11011285This TSB Provides information when parking assistance provides false warnings.
- 11011282This bulletin provides information when speaker rattles, vibrations, or audio interference is noted.
- 11011278This bulletin provides information regarding Audi connect & Infotainment Warranty Submission Instructions for MY23 and Onwards.
- 11011275This TSB provides information when the time/date are difficult to set, or cannot be set.
- 11011274This bulletin provides information when the restricted function icon for Audi Pre sense is displayed after engine starts.
- 11011270This bulletin provides informatoin when Audi pre sense restricted message appears in the instrument cluster, no DTCs.
- 11011263This bulletin provides information regarding cleaning exterior glass.
- 11011262This bulleit nprovides information whe the LED in remote control key does not flash when a button is pressed.
- 11011257This bulletin provides information when creaking noises are heard when body twists during braking or steering maneuvers.
- 11011256This bulletin provides information when the DTCs B200FF0 to B200FF5 are stored in the J775 suspension control unit.
- 11011240This bulletin provides information about professional noise analysis with the VAS 611 015 PICO-NVH tool
- 11009996An erroneous warning message may appear in the instrument cluster due to overly sensitive diagnostic software. The message is accompanied by a fault stored in the control unit for high-voltage battery charging, which also prevents charging at 100% with a 110V cable. A software update will be performed to address this issue.
- 11009993An erroneous warning message may appear in the instrument cluster due to overly sensitive diagnostic software. The message is accompanied by a fault stored in the control unit for high-voltage battery charging, which also prevents charging at 100% with a 110V cable. A software update will be performed to address this issue.
- 11009986An erroneous warning message may appear in the instrument cluster due to overly sensitive diagnostic software. The message is accompanied by a fault stored in the control unit for high-voltage battery charging, which also prevents charging at 100% with a 110V cable. A software update will be performed to address this issue.
- 11009983Vehicle Concerns Before Recall Repair Available
- 11009979This Pending Service Solution (PSS) requests that technicians create a recrdin the PSS database in instances wehre the main menu tiles are missing from the MMI screen in vehicles with MIB3.
- 11009973This bulletin provides information when there is a warning in the instrument cluster, B200000 in 00C6.
- 11009969This Pending Service Solution (PSS) requests that technicians create a record in the PSS database in instances where there are main menu tiles missing with MIB3.
- 11009967This bulletin provides information when there is an issue with wireless charging/wireless charging not working with Audi Phone Box.
- 11009966This TSB provides informatin when the Smartphone Interface disconnects/deactivates unexpetedly with Apple CarPlay.
- 11009965This bulletin provides information when the calendar function is not available.
- 11009951This TSB provides information when the Virtual cockpit has a pixel error.
- 11009941This bulletin provides diagnostic information regarding the locking system.
- 11009938This bulletin provides information when there are droning noises/vibrations in tight corners, vehicles with PR number GH4 (quattro with ultra technology).
- 11009936This bulletin provides informatin when there is binding or vibrations in tight turns with quattro Ultra.
- 11009399This bulletin providse information in order to document when replacing HV modules.
- 11009380This bulletin provides information about the Audi pre sense warning, warning jolt and/or brake engagement.
- 11009378This bulletin provides inormatin when the guages is faulty in the Audi virtual cockpit.
- 11009377This bulletin provides information when the audi virtual cockpit display has semi-circular marks on the edges of the display.
- 11009375This bulletin provides information pertaining to the GFF test plan required for A/C compressore replacements, regardless of the concern.
- 11009366This bulletin provides information when the vehicle does not start using the key reader, and/or the key is not recognized during immobilizer servicing.
- 11009362This bulletin provides information when there is a prompt to take over steering; hands off detection.
- 11009361This bulletin provides information regarding steering wheel visual damage.
Every Audi Q5 E model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.