2010 Audi S5
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
These records cover every 2010 Audi S5. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Owner complaints
20 complaints
What owners report most
Latest complaints
- Fuel system, gasoline
The contact owns a 2010 Audi S5. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the engine compartment, prompting the contact to pull over to the shoulder of the roadway. Upon a visual inspection of the engine compartment, the aftermarket TRQ…
The contact owns a 2010 Audi S5. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the engine compartment, prompting the contact to pull over to the shoulder of the roadway. Upon a visual inspection of the engine compartment, the aftermarket TRQ High-Pressure Fuel Pump (FPA-63379) exploded, covering the contact in hot gasoline. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 112,000.
- Air bags
Cannot get audi to replace airbag. Have waited over a year. Called dozens of times.
- Air bags
TL* takata recall. The contact owns a 2010 audi S5. The contact received notification of nhtsa campaign number: 18v082000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer…
TL* takata recall. The contact owns a 2010 audi S5. The contact received notification of nhtsa campaign number: 18v082000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (audi fremont, 43191 boscell rd, fremont, ca 94538) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Air bags
Takata recall. I've received cards in the mail stating that I'm overdue on getting the airbag recall completed. my car has been to day audi in monroeville, pa 3 times in the last 1.5 years and they inform me that they have no airbags in stock.
- Engine
Engine overheated august 21, 2017. It left me stranded on the side of a busy highway. I took it to day audi monroeville, pa. The dealer advised that an audi thermostat recall was just issued. I paid for the repair $999.71 and was promised by audi customer care that I would be reimbursed. As of…
Engine overheated august 21, 2017. It left me stranded on the side of a busy highway. I took it to day audi monroeville, pa. The dealer advised that an audi thermostat recall was just issued. I paid for the repair $999.71 and was promised by audi customer care that I would be reimbursed. As of september 27, 2017, I was advised that my vin number does not fall under the thermostat recall and that the recall has to be issued by the nhtsa. therefore I received an empty promise from audi that I would be reimbursed.
- Power train
A "gearbox malfunction" intermittently occurs, leaving the car in a "non-moving" state. when this issue occurs, an attempt to start the vehicle from a dead stop will move the vehicle only enough to get you into traffic and potentially get broadsided or rear-ended. The car simply "stops moving"…
A "gearbox malfunction" intermittently occurs, leaving the car in a "non-moving" state. when this issue occurs, an attempt to start the vehicle from a dead stop will move the vehicle only enough to get you into traffic and potentially get broadsided or rear-ended. The car simply "stops moving" right when you need it to move in order to merge into traffic. It will not move but remains running and in gear. I've spent over $3000 dollars to fix the issue (replaced mechatronic unit and battery) but the error still occurs. The car IS effectively useless and countless others have the same issue as seen with any simple google search. after turning the car off for approximately 5 minutes, the issue will stop, only to reappear again randomly at another intersection.
- Power train
While driving in traffic the car will lose power without warning. Which makes it very dangerous to pull over almost hitting upcoming traffic with no acceleration. Audi says it's a mechatronic unit.
- Electronic stability control (esc) · Fuel/propulsion system · Power train
Car started of going on limp mode about once a month then it started to get more frequent. Limp mode was supposed to be designed to put your car into a lower gear to protect the transmission, but instead of doing that the car would shift itself into neutral position while on the freeway causing me…
Car started of going on limp mode about once a month then it started to get more frequent. Limp mode was supposed to be designed to put your car into a lower gear to protect the transmission, but instead of doing that the car would shift itself into neutral position while on the freeway causing me not have a full control of the car making it very dangerous to pull over. As soon as I turn off the car and turn it on the car would run normal again. While driving on the freeway it will go off on limp mode into the neutral without warning. Right after that the car would start having starting up problems so I had to pay money out of my pocket to have the ecu replaced and the fuel regulator replaced as well. As of december 2016 I started having new problems with the fuel system. Seems to me like that limp mode has affected my whole car and it has to be fixed. The car IS not safe to drive but it IS my only form of transportation. I took it to audi dealership and they said the limp mode was related to the triptronic module that was located inside the transmission and it was a $5,000 fix. I have found out that putting the car into sport mode would make it less likely to get itself into limp mode than driving the car normally but even though driving the car into sport mode while driving on the freeway the car will still get itself into limp mode making the car unsafe to pull over the car. I almost got hit once trying to change lanes while the car was shifted into neutral without warning. *tr
- Air bags
Takata recall- I was informed in february, it's now december will this ever get fixes?
- Air bags
Takata recall - notice dated feb. 9, 2016 - unreasonable delay in replacing drivers side airbag inflator when death or serious injury could occur. Why isn't audi expediting this recall?
- Power train
When driving in hot weather, on a busy boulevard, coming to a red light, as automatic transmission shifts down to first gear, car lurches forward with a strong bang in the transmission. Almost hit pedestrians in the crosswalk. If I was not heavy on the brake pedal there would no doubt have been…
When driving in hot weather, on a busy boulevard, coming to a red light, as automatic transmission shifts down to first gear, car lurches forward with a strong bang in the transmission. Almost hit pedestrians in the crosswalk. If I was not heavy on the brake pedal there would no doubt have been injuries. This IS not an isolated incident. It has happened many times and without warning. Audi service tells me it IS the mechatronic unit in the transmission malfunctioning when it gets hot. Needs to be replaced. I have been complaining about this to audi service for more than four years and it IS getting worse. Audi has been stalling and has refused to replace the mechatronic unit under warranty.
- Air bags
TL* takata recall. The contact owns a 2010 audi S5. The contact received notification of nhtsa campaign number: 16v078000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
- Air bags
TL* the contact owns a 2010 audi S5. The contact received notification of nhtsa campaign number: 16v078000 (air bags) however, the part to do the repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts unavailable.
- Power train
2010 audi S5 s-tronic transmission jumps and jerks when coming to a complete stop.
- Power train
TL* the contact owns a 2010 audi S5. The contact stated that the vehicle lunged forward without warning when the gear engaged. The dealer diagnosed that the mechatronics was defective and needed to be replaced. The vehicle was repaired; however, the failure persisted. The contact mentioned that the…
TL* the contact owns a 2010 audi S5. The contact stated that the vehicle lunged forward without warning when the gear engaged. The dealer diagnosed that the mechatronics was defective and needed to be replaced. The vehicle was repaired; however, the failure persisted. The contact mentioned that the vehicle went back to the dealer two more times and the technician diagnosed that the transmission needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 65,000.
- Engine · Power train
This IS a follow-up to complaint 10785783; after retrieving the vehicle history it revealed the problems described in the initial complaint have occurred in the past as well and this clearly indicates common and reoccurring manufacturing issues that should be addressed by vag: 1) the transmission…
This IS a follow-up to complaint 10785783; after retrieving the vehicle history it revealed the problems described in the initial complaint have occurred in the past as well and this clearly indicates common and reoccurring manufacturing issues that should be addressed by vag: 1) the transmission 0B5 dl501 had been already serviced for mechatronics issues at 58.273 miles. Please note that this transmission IS also used on similar and more common models: A4,S4, A7...IN the past VW had issued an extended warranty for dsg transmission but did not include these models although it should. 2) the thermostat had also failed before at 22.415 miles...although there was a campaign for the same part number it didn't cover this specific model. A technician actually said they are know to fail. 3) for the brakes audi says it IS somehow "normal"
- Engine · Power train · Service brakes
1) the main safety concern IS the 7 speed dsg/s-tronic automatic transmission which feels jerky when reaching to a stop; the breaks fully engaged and the vehicle tries a sudden move forward due to this. Various tpi's related to the problem (tpi 2023830/1 jerk when stopping, hard 2-1 shift…
1) the main safety concern IS the 7 speed dsg/s-tronic automatic transmission which feels jerky when reaching to a stop; the breaks fully engaged and the vehicle tries a sudden move forward due to this. Various tpi's related to the problem (tpi 2023830/1 jerk when stopping, hard 2-1 shift, s-tronic). Audi dealerships are asking for about 500$ just to upgrade the software on the transmission without a guarantee this will fix the problem. also when shifting from n to d it IS very sudden and forceful which feels unsafe. 2) brake safety concern: the break pedal sinks slowly to the floor under pressure although the breaks were completely serviced (new rotors, pads, master break cylinder and brake fluid). Tested other audi vehicles and a similar behavior was noticed. 3) I had also a failed thermostat which I found to be under workshop campaign 19H3 2024932/1 that indicated same part number for the thermostat to fail but the dealership refused to replace it for free because the campaign did not including my car's vin. Initially I was told to take in the car and they will fix it for free but that didn't happen. Why does it matter if the campaign does not include a certain vin when the same part number was involved in the failure. as a final note I find outrageous the fact that audi refuses to provide free software updates to fix design issues related to the gearbox and instead charge a considerable amount for fixing safety issue on their vehicles.
- Power train
There IS a known problem with the audi s-tronic transmission where the mechatronics unit which controls the shifts IS defective. This will result in the mechatronic needing to be replaced to the tune of 4 thousand dollars or at worst the transmission to be replaced for 11 thousand dollars. The car…
There IS a known problem with the audi s-tronic transmission where the mechatronics unit which controls the shifts IS defective. This will result in the mechatronic needing to be replaced to the tune of 4 thousand dollars or at worst the transmission to be replaced for 11 thousand dollars. The car will start doing hard 2 to first shifts and almost throw you into the car in front of you if you do not push down hard on the brakes. This happens on a city street or in heavy traffic on the highway and begins when the transmission oil gets hot. Technically the vehicle can be in motion or stationary as it happens when it shifts down to first gear. This transmission IS in the 2010 audi S5 cabriolet only as the coupe has a different drivetrain. The audi S4 has the transmission as well and experiences the same issues.
- Power train · Unknown or other
After driving in stop and go driving for a period of time the transmission starts to act up. When coming to a complete stop the car will shift down into first gear after the stop and cause the car to leap forward. I have almost rear ended several cars as a result of this. It IS a well know problem…
After driving in stop and go driving for a period of time the transmission starts to act up. When coming to a complete stop the car will shift down into first gear after the stop and cause the car to leap forward. I have almost rear ended several cars as a result of this. It IS a well know problem with the audi s-tronic transmissions found in the audi S5 cabriolet and the audi S4 models. The oil in the mechatronics unit heats up and causes problems with the circuitry which causes the issue. I have already had it in once for a "software update" to the tune of 800 dollars which did nothing. Now it IS looking like they will need to replace the component which can cost up to 11 thousand dollars if the transmission has been damaged.
- Engine and engine cooling › Cooling system
2010 audi S5 overheated on dec. 6, 2010 in cold weather (20 degrees) while driving on highway. Audi reported a water pump crack and ordered the part. same problem occurred on dec. 31, 2010, rendering car disabled. audi reported that thermostat replaced. I've seen numerous other complains on audi…
2010 audi S5 overheated on dec. 6, 2010 in cold weather (20 degrees) while driving on highway. Audi reported a water pump crack and ordered the part. same problem occurred on dec. 31, 2010, rendering car disabled. audi reported that thermostat replaced. I've seen numerous other complains on audi S4 vehicles and defect in water seal and/or pump, yet audi had done nothing to warn the public or recall vehicles to correct the problem. Nhtsa should investigate before someone gets seriously hurt or killed, whether by the car break down or getting stranded somewhere out of cell phone range in cold weather. *Tr
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011303This bulletin provides information when the anti-theft alarm activates for no reason, or when the anti-theft alarm does not activate.
- 11011285This TSB Provides information when parking assistance provides false warnings.
- 11011282This bulletin provides information when speaker rattles, vibrations, or audio interference is noted.
- 11011240This bulletin provides information about professional noise analysis with the VAS 611 015 PICO-NVH tool
- 11009983Vehicle Concerns Before Recall Repair Available
- 11009941This bulletin provides diagnostic information regarding the locking system.
- 11009928This bulletin provides informatin when the engine does not run smoothly at idling speeds.
- 11009375This bulletin provides information pertaining to the GFF test plan required for A/C compressore replacements, regardless of the concern.
- 11009356This bulletin provides informaion regarding zirconium inserts in the bake piston for vehicle equipped with ceramic brakes.
- 11009351This bulletin provides information regarding the general approach to brakes rubbing.
- 11009347This bulletin provides information when there are vibrations and rotational steering wheel vibrations.
- 11009327This bulletin provides information when ther is an Engine: start/stop system fault shown and start/stop system not is working; mileage below 50 km/32 miles.
- 11009313This bulletin provides guidance in order to provid informaiton regarding preparatoin when calling the Audi Technical Assistnce Center (TAC).
- 11007345This bulletin proves information when the bluetooth does not work, adaption channel deactivated.
- 11007315This bulletin provides information vibrations and rotational steering wheel vibrations.
- 11007305This bulletin offers information about the basic information needed for technical requests for gaerbox complaints.
- 11007297This bulletin provides service information ror when the fuel tank cannot be fully filled.
- 11007264This bulletin proves information when the bluetooth does not work, adaption channel deactivated.
- 11007234This bulletin provides information vibrations and rotational steering wheel vibrations.
- 11007224This bulletin offers information about the basic information needed for technical requests for gaerbox complaints.
- 11007216This bulletin provides service information ror when the fuel tank cannot be fully filled.
- 11005935This bulletin provides informaiton when there are speaker rattles, vibrations or audio interference in the sound system.
- 11005911This bulletin provides informatin for the GFF test plan that is requied for AC compressor replacements.
- 11005884This bulletin provides service information pertaining to noises from wheel input shaft/drive shaft.
- 11005865This bulletin provides information when there are noises/vibration from the front of the vehicle while in dynamic mode.
- 11005861This bulletin provides information when there is a fault shown; Engine: start/stop system, and the start system is not working; mileage below 50 km/32 miles.
- 11005848This bulletin provides Audi technicians with information to prepare for contact to the Technical Assistance Center (TAC).
- 11003026This bulletin provides informationw hen there are optical concerns with the tail lights.
- 11003024This bulletin provides informaiton when there are speaker rattles, vibrations, or audio interference.A1
- 11002981This bulletin provides information when there are speaker rattles, vibration or audio interference.
- 11002957This bulletin provides informationw hen there are optical concerns with the tail lights.
- 11002955This bulletin provides informaiton when there are speaker rattles, vibrations, or audio interference.A1
- 11002912This bulletin provides information when there are speaker rattles, vibration or audio interference.
- 11002235This bulletin provides information when the door handle touch sensors for Audi advanced key are inoperative.
- 11002234This bulletin provides information when the exterior trunk handle is inoperative.
- 11002216This bulletin provides information for when there is a fluid sample request from Product Support.
- 11002208This bulletin provides information on the ordering procedures for VIN Plates, and Safety Certification labels.
- 11002135This bulletin provides information when the door handle touch sensors for Audi advanced key are inoperative.
- 11002134This bulletin provides information when the exterior trunk handle is inoperative.
- 11002116This bulletin provides information for when there is a fluid sample request from Product Support.
Every Audi S5 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.