Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Q7, Q8, S5 Cabriolet, and S5 Sportback vehicles. The front shock absorber forks may develop cracks allowing the shock absorbers to loosen.
Risk and remedy
Risk
Loose shock absorbers may impair vehicle steering, increasing the risk of crash.
Remedy
Audi has notified owners, and dealers will replace the shock absorber forks, free of charge. The recall began March 18, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 40O4.
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
11011305This bulletin provides information when the camera for the Driver Assist Systems is coded incorrectly.
11011303This bulletin provides information when the anti-theft alarm activates for no reason, or when the anti-theft alarm does not activate.
11011296This bulletin provides service-info relating to lithium-ion high-voltage batteries; determining energy content.
11011285This TSB Provides information when parking assistance provides false warnings.
11011282This bulletin provides information when speaker rattles, vibrations, or audio interference is noted.
11011274This bulletin provides information when the restricted function icon for Audi Pre sense is displayed after engine starts.
11011270This bulletin provides informatoin when Audi pre sense restricted message appears in the instrument cluster, no DTCs.
11011263This bulletin provides information regarding cleaning exterior glass.
11011257This bulletin provides information when creaking noises are heard when body twists during braking or steering maneuvers.
11011240This bulletin provides information about professional noise analysis with the VAS 611 015 PICO-NVH tool
11011239This bulletin advises that fuel additives are not permitted.
11009983Vehicle Concerns Before Recall Repair Available
11009967This bulletin provides information when there is an issue with wireless charging/wireless charging not working with Audi Phone Box.
11009957This bulletin provides informatin on ordering replacement parts for vehicles with ConBox Low; applies to any customer complaint or DTC, including SOS malfunctions.
11009941This bulletin provides diagnostic information regarding the locking system.
11009938This bulletin provides information when there are droning noises/vibrations in tight corners, vehicles with PR number GH4 (quattro with ultra technology).
11009936This bulletin provides informatin when there is binding or vibrations in tight turns with quattro Ultra.
11009928This bulletin provides informatin when the engine does not run smoothly at idling speeds.
11009927This bulletin provides information when oil is lost from the filler cap.
11009920This bulletin states that the use of fuel additives is not permitted.
11009387This bulletin provides information when there is an SOS Malfunction with ConBox Low, "Emergency call function: fault", (DTC U142100, U153E00).
11009385This bulletin provides information about ordering ConBox Low replacement parts; applies to any customer complaint, or DTC, including SOS malfunction.
11009380This bulletin provides information about the Audi pre sense warning, warning jolt and/or brake engagement.
11009377This bulletin provides information when the audi virtual cockpit display has semi-circular marks on the edges of the display.
11009375This bulletin provides information pertaining to the GFF test plan required for A/C compressore replacements, regardless of the concern.
11009372This bulletin provides informaiton when the exterior black optic trim is discolored.
11009365This bulletin provides information when there is visible corrosion at the joint between the roof and roof side member.
11009363This bulletin provides informatin when there is a squeaking noise from the rubber boot of the intermediate steering shaft.
11009362This bulletin provides information when there is a prompt to take over steering; hands off detection.
11009361This bulletin provides information regarding steering wheel visual damage.
11009356This bulletin provides informaion regarding zirconium inserts in the bake piston for vehicle equipped with ceramic brakes.
11009354This bulletin provides information on frequency analysis.
11009351This bulletin provides information regarding the general approach to brakes rubbing.
11009348This bulleitn provides information when there is an implausible signal in the ABS/ESC speed sensor.
11009347This bulletin provides information when there are vibrations and rotational steering wheel vibrations.
11009343This bulletin provides information when DTC B2200FF is stored in the J775.
11009339This bulletin provides information parameter settings for suspension control unit J775.
11009335This bulletin provides information when there are rumbling noises from the suspension - upper link rubber mounting.
11009330This bulletin provides information about shift quality complaints in the 0D5 or 0D6 gearbox.
11009327This bulletin provides information when ther is an Engine: start/stop system fault shown and start/stop system not is working; mileage below 50 km/32 miles.
Every Audi S5 Cabriolet model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.