2014 Audi S7
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2014 Audi S7. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
4 recalls name the 2014 Audi S7. Newest first.
Volkswagen Group of America, Inc. (Audi) is recalling certain 2013-2017 A8, S6 Sedan, S7, S8, and 2014-2017 RS7 vehicles. The turbocharger oil supply strainer can become blocked, causing wear to the bearings due to lack of lubrication.
Risk and remedy
Risk
Worn bearings can cause the turbine wheel to contact the turbocharger housing or cause the shaft to break, causing an engine stall and increasing the risk of a crash.
Remedy
Dealers will replace the oil strainer and perform an oil change, free of charge. Owner notification letters were mailed August 4, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 21H7.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2018 Audi S6 and S7, 2012-2018 A7 and A6 Sedan, and 2014-2018 RS7 vehicles equipped with basic seats (with or without heating). Stress or wear of the body-sensing mat within the front passenger seat may cause the Passenger Occupant Detection System (PODS) control module to malfunction.
Risk and remedy
Risk
If the PODS module malfunctions, the front passenger air bag may not deploy properly in the event of a crash, increasing the risk of injury.
Remedy
Volkswagen will notify owners, and dealers will install a PODS system repair kit, free of charge. The recall began November 29, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 74D5.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2014-2015 Audi S7 and 2016-2018 RS7 vehicles. The tire information label on these vehicles incorrectly lists the combined maximum weight as 1146 lbs/520 kg, when the correct combined maximum weight is actually 992 lbs/450 kg. As such, these vehicles fail to comply with the requirements of…
Risk and remedy
Risk
If the operator were to load the vehicle based on information on the tire information label, they could overload the vehicle, increasing the risk of a crash.
Remedy
Audi will notify owners, and dealers will replace the tire information label, free of charge. The recall began on March 9, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 44N9.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013-2014 Audi S6 and S7 vehicles equipped with 4.0L engines. Due to manufacturing tolerance issues, a fuel line may leak fuel.
Risk and remedy
Risk
A fuel leak, in the presence of an ignition source, may result in a fire.
Remedy
Volkswagen will notify owners, and dealers will replace the fuel line, free of charge. The safety recall is planned to begin in late October 2013. Owners may contact Audi of America at 1-800-822-2834. Volkswagen's number for this campaign is 20U6/L8.
Owner complaints
14 complaints
What owners report most
Latest complaints
- Electrical system · Engine
The ECU control module Is a known problem with this car by a great amount of owners. It is such a problem that the car part is on back order for weeks at a time. The biggest issue about this is that the car just randomly doesn’t turn on and randomly shuts down on the roads, freeways and even U turns. It can potentially lead to critical injuries
- Engine and engine cooling
The contact owns a 2014 Audi S7. The contact stated while driving approximately 30 MPH, the vehicle inadvertently stopped. Additionally, the vehicle was leaking an excessive amount of oil. There was an EPC warning light illuminated. The vehicle was towed to the local dealer however, the mechanic…
The contact owns a 2014 Audi S7. The contact stated while driving approximately 30 MPH, the vehicle inadvertently stopped. Additionally, the vehicle was leaking an excessive amount of oil. There was an EPC warning light illuminated. The vehicle was towed to the local dealer however, the mechanic was unable to determine the cause of the failure. The contact related the failure to NHTSA Campaign Number: 22V178000 (Engine and Engine Cooling). The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 118,000.
- Forward collision avoidance › Adaptive cruise control · Forward collision avoidance › Automatic emergency braking
The adaptive cruise control and Brake asist features are only working occasionally. Some times it switches on and off DURING traffic while the car is moving. This is a severe saftey issue IMO and needs to be taken care of by Audi.
- Engine
The contact owns a 2014 Audi S7. The contact stated while driving 40 MPH, the vehicle stalled without warning. The contact pulled over but was unable to restart the vehicle. The vehicle was towed to a local dealer to be diagnosed but was not repaired. The contact stated there was no warning light illuminated. The manufacturer was not informed of the failure. The failure mileage was approximately 70,500.
- Forward collision avoidance › Adaptive cruise control · Forward collision avoidance › Automatic emergency braking · Lane departure › Assist
System malfunction acc and breaking guard
- Forward collision avoidance › Adaptive cruise control · Lane departure › Assist
Acc audi breaking guard fault lane assistance malfunction.
- Engine
Vehicle stalled during highway driving. Failed to restart. Towed to a dealership. Diagnostic showed both turbochargers need replacement due to oil starvation caused by a design flaw.
- Fuel/propulsion system
Turbo failure due to oil screen getting clogged up.
- Engine · Power train
Driving on the highway during a road trip from florida to wisconsin, our engine stalled while coming to a stop. We managed to get it to an audi dealer and it was determined both turbochargers were broken. Both shafts had snapped and the car was un-drivable leaving us stranded in georgia. This IS a…
Driving on the highway during a road trip from florida to wisconsin, our engine stalled while coming to a stop. We managed to get it to an audi dealer and it was determined both turbochargers were broken. Both shafts had snapped and the car was un-drivable leaving us stranded in georgia. This IS a design issue for the 4.0T engines and vw/audi has refused to implement a fix beside the oil screen band-aid. The oil screen, since it IS not serviceable, will slowly accumulate debris and restrict oil flow to the turbos and cause them to be starved of oil. Simply removing this oil screen would be a suitable fix but audi has refused to acknowledge their design IS faulty. This failure could be extremely dangerous if they were to cause the vehicle to stall at speed or worse, have the engine ignite do to the mental on metal grinding of the turbo turbine. Please help us.
- Engine
I have a problem with one of turbo, it was defect by factory, mostlikly it IS quility control issue it happened on 62,000 miles on the car. This IS very offten problem with this car which IS confirm my statement about quility control. now I have a problem with aoa, they dineid to cover this…
I have a problem with one of turbo, it was defect by factory, mostlikly it IS quility control issue it happened on 62,000 miles on the car. This IS very offten problem with this car which IS confirm my statement about quility control. now I have a problem with aoa, they dineid to cover this problem. so far I hed A6, A7, A8 , and A7S, I know quility of audi before and now. This IS not same car. My recomandatin stay away from audi.also aoa never inform me about my rights for volkswagen fuel economy settlement.
- Engine
In motion normal driving 45-55 mph under acceleration on long on ramp to interstate. reached a ramp meter. Accelerating form ramp meter, I noticed increasing power loss and could not reach highway speeds. All warning lights appeared (TPMS, traction control, transmission issues, etc.) I instantly…
In motion normal driving 45-55 mph under acceleration on long on ramp to interstate. reached a ramp meter. Accelerating form ramp meter, I noticed increasing power loss and could not reach highway speeds. All warning lights appeared (TPMS, traction control, transmission issues, etc.) I instantly merged right with flashers having to avoid another on ramp of traffic. at very rough idle I could not accelerate beyond 1100 rpm I tried moving again as the transmission seemed to work but very rough idle and again, would not go beyond 1100rpm. it was towed to shop. They notated "catastrophic turbo failure on both banks". they said it was due to a common problem they have noticed of an oil check valve filter screen. I recently had an extended warranty service done by dealer. Knowing the valve has had issues, I texted the tech about this valve and his response was it was not convenient to access. I have texts from tech as this IS the best way for them to communicate. it IS disappointing my car was effected by this easily found issue of oil check valve filter and even more upset that I brought it to the attention of an audi service tech who did not even offer a solution or price to do this repair while servicing a warranty oil separator that sits directly above the faulty part that starved the turbos of oil and caused, as described by the local shop," catastrophic turbo failure". thanks for hearing me out.
- Power train
Turbo wheel sheared off the shaft and stalled the car while driving at < 5MPH in parking lot. Unable to then start car and move it - needed to be pushed to one side to await the tow truck. There were no symptoms or warnings or cel prior to the failure. Others have reported same failure at higher…
Turbo wheel sheared off the shaft and stalled the car while driving at < 5MPH in parking lot. Unable to then start car and move it - needed to be pushed to one side to await the tow truck. There were no symptoms or warnings or cel prior to the failure. Others have reported same failure at higher speeds or even on highways. This failure mode IS dangerous and could result in loss of vehicle control. Audi should be performing a recall on this for all the vehicles they install this engine model into. I was only recently made aware of the ability to report this issue here, hence the delay in my doing so.
- Engine
My family and I were driving back home from a 5 hr trip when my car stalled completely on a 4 lane freeway. We stopped at-least 4 times during the trip and the car started with no warning/symptoms or check engine light at all. No hesitation on the power while driving. About 1 hour left until we get…
My family and I were driving back home from a 5 hr trip when my car stalled completely on a 4 lane freeway. We stopped at-least 4 times during the trip and the car started with no warning/symptoms or check engine light at all. No hesitation on the power while driving. About 1 hour left until we get home, we hit traffic and luckily we decided to change 1 lane to the right from the farthest left(fast lane) before hitting a full stop. That moment, car stalled and it won't let me restart the car. I have no idea what IS going on as I cannot even turn the car off/on and the electronics won't work on me as well. I am now completely blocking the 2ND lane from the left of a 4 lane freeway with a 70 mph speed limit. Luckily I am not alone in the car and my dad IS closely following behind us to help me push the car 2 more lanes to the right to get to the shoulders. Was also fortunate that there was a california highway patrol responding to a 911 call whom helped us by blocking the lanes but had to leave right after after asking us if we are going to be alright without him. I could not imagine what would have happened if I was by myself without nobody I know around me. I wonder if people would have stopped and help me out or I could have been seriously hurt as my car was totally stopped in the middle of a 4 lane freeway and cannot even restart it to limp it to the side shoulders. I called my mercury insurance roadside assistance but 30 mins later, the promised tow truck company still hasn't called. I decided to give it another try, car cranks but won't turn. Successfully restarted it by slightly pressing on the gas but will stall again after the rpm falls below 800 rpm. Still no tow truck, I told my family that I will give it a go as I will try to keep the rpm more than 800 rpm but follow me closely if the car completely dies on me again. Car IS now at an audi dealership.
- Fuel/propulsion system
We leased an audi S7 which we were not made aware of having a fuel line issue at any time during the transaction. The dealership mentioned they were detailing the car and getting it ready for us. When we went into the garage to see the car, it was not being detailed, but the back seats were removed…
We leased an audi S7 which we were not made aware of having a fuel line issue at any time during the transaction. The dealership mentioned they were detailing the car and getting it ready for us. When we went into the garage to see the car, it was not being detailed, but the back seats were removed and gas was being siphoned from the vehicle. We were shocked and asked the service technicians what the heck they were doing. We were told that they were performing service to make sure the vehicle runs well. This was very deceptive but since we had already signed the contract, we gave them the benefit of the doubt. The car has smelled like gasoline inside the cabin since we leased it. It has made myself, wife, and other family and friends nauseous on numerous occasions. I reported this to the keyes audi dealership several times and all they could tell me was to wait for the smell to go away. This IS not acceptable, but since I had been traveling and not using the car much it wasn't a major priority until recently. A couple of weeks ago, I notified audi corporate regarding my serious concern and they told me to take the car into the dealership for service. We did this, and the service consultant told my wife and I they had replaced the fuel line prior to our leasing of the vehicle but that they "may have" replaced a fuel pump the day we picked the vehicle up and that gasoline might be on the seats since that's where the pump IS located. I proceeded to ask him how it's possible that a fuel pump on a brand new car goes bad all of a sudden and spills gas on my seats and he told me it happens all of the time. Ludicrous. My wife and I are extremely uncomfortable and feel very unsafe in a high end vehicle that should not have any issues with fuel lines/pumps or anything related. My wife and I are appalled and are willing to take legal action. Whatever it takes to feel safe again. *tr
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Engine Stall - Turbo Failure
On March 29, 2021, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE 21-009) after the agency received 58 reports alleging engine stalling in 2013-2016MY Audi vehicle models A8, S6, S7, S8 & RS7 equipped with the 4.0L, twin-turbocharged engine. Complainants reported the vehicles would stall…
On March 29, 2021, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE 21-009) after the agency received 58 reports alleging engine stalling in 2013-2016MY Audi vehicle models A8, S6, S7, S8 & RS7 equipped with the 4.0L, twin-turbocharged engine. Complainants reported the vehicles would stall with no warning while driving at highway or city traffic speeds. Several of the complainants alleged an inability to restart. The complaints alleged the major contributing factor to the engine stalling was the failure of the turbochargers. The complaints cited the turbocharger failure was a result of oil starvation due to a clogged oil strainer in the turbocharger oil supply line.The location of the oil strainer in the turbocharger oil supply line is in the inner valley of the engine. It is not easily accessible, making servicing the component difficult. The oil strainer removes particles and carbon deposits from the oil before lubricating the turbochargers. Over time, if the debris is not removed from the oil strainer, it becomes clogged and prevents oil from flowing to the turbochargers. This causes the turbine bushings to run dry and overheat resulting in turbine shaft failure due to thermal stress.On April 04, 2022, PE21-009 was upgraded to an Engineering Analysis (EA22-001) to further assess the scope, frequency, and potential safety related consequences of the alleged defect. Volkswagen filed recall 22V-178 to replace the 30?m mesh oil strainer with a 90?m mesh oil strainer in the subject vehicles. VW introduced the larger mesh oil strainer into production in March of 2017 effecting the 2017-2018MY vehicles.ODI reviewed information from VW for vehicles that had the larger mesh installed in production. The data received showed, since the new oil strainer size of 90?m went into production for the 2017-2018MY, there has not been any reported incidents of turbocharger failures due to oil starvation or other failures that could be related to the larger screen mesh. In view of the recall being conducted by VW and lack of any detrimental side effect to the turbocharger caused by the larger mesh, ODI is closing this Engineering Analysis (EA). The agency reserves the right to take additional action if warranted by future circumstances.11502847,11506565,11494663,11488813,11486393,11480926,11479882,11476289,11466761 11464663,11463254,11460580,11460496,11458973,11458804,11457556,11454753,11452668 11452589,11452584,11452383,11452175,11452111,11451724,11451724,11450995,11450988 11449661,11447092,11443657,11442867,11440536,11440052,11439959,11438691,11436461 11435619,11433925,11433733,11432336,11431661,11431421,11429704,11429584,11428128 11426929,11424203,11423603,11423337,11422431,11421084,11420626,11420342,11419693 11418884,11418437,11418433,11418135,11417635,11417351,11416095,11414578,11414235 11414064,11413359,11413285,11413214,11407510,11407450,11406897,11406821,11406637 11406460,11406416,11406291,11406287,11406277,11406273,11406263,11406256,11406251 11406229,11406222,11406208,11406204,11406197,11406182,11406015,11404665,11404426 11404348,11403823,11403430,11403268,11402684,11399435,11397821,11396241,11394763 11391037
- Engine Stall - Turbo Failure
On March 29, 2021, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE) 21-009 after the agency received 58 reports alleging engine stalling in 2013-2016MY Audi vehicle models A8, S6, S7, S8 & RS7. The subject vehicles are equipped with 4.0L, twin-turbocharged engine. Complainants reported that…
On March 29, 2021, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE) 21-009 after the agency received 58 reports alleging engine stalling in 2013-2016MY Audi vehicle models A8, S6, S7, S8 & RS7. The subject vehicles are equipped with 4.0L, twin-turbocharged engine. Complainants reported that the vehicles stall suddenly with no warning while driving on the highway or in city traffic. Several of the complainants alleged an inability to restart. The complaints allege the major contributing factor to the engine stalling is the failure of the turbochargers. The complaints further allege the turbocharger failure is a result of oil starvation due to a clogged oil strainer.The location of the oil strainer in the turbocharger oil supply line is in the inner valley of the engine. It is not easily accessible, making regular service difficult. The oil strainer removes dirty particles and carbon deposits from the oil before flowing to lubricate the Turbochargers. Overtime if the debris are not removed from the oil strainer, it clogs the strainer and prevents free flow of oil to the turbochargers and makes the turbine bushings to run dry and overheat which causes the turbine shaft to break due to thermal stress. In VW's response to ODI's Information Request letter, VW provided approximately 611 warranty claims with unique VINs, 70 Field Reports and 45 Consumer complaints. These reports allege engine stalling due to turbocharger failure similar to the NHTSA reports described above. To date, NHTSA has received approximately 98 allegations of stall due to turbocharger failures. The total of 824 reports shown in the table above eliminates duplicate reports received by both ODI and the manufacturer.This Preliminary Evaluation is being upgraded to an Engineering Analysis (EA) to further assess the scope, frequency, and potential safety related consequences of the alleged defect of engine stalling due to turbocharger failureThe ODI complaints cited above can be viewed at www.NHTSA.gov under the following ODI identification numbers:11452589, 11452584, 11452383, 11450995, 11450988, 11449661, 11447092, 11442867 11440536, 11440052, 11439959, 11438691, 11436461, 11435619, 11431661, 11429704 11429584, 11426929, 11424203, 11423603, 11423337, 11421084, 11420626, 11420342 11418884, 11418437, 11418433, 11417635, 11417351, 11416095, 11414235, 11413359 11413214, 11413285, 11413133, 11407510, 11407450, 11407289, 11406821, 11406416 11406291, 11406277, 11406273, 11406256, 11406251, 11406229, 11406222, 11406204 11406197, 11406182, 11404665, 11404426, 11404348, 11403430, 11403268, 11399435 11397821, 11396241, 11394763, 11391037, 11388662, 11387166, 11377446, 11363283 11354107, 11344193, 11342497, 11342360, 11340302, 11325065, 11324163, 11322168, 11321144, 11318477, 11306754, 11279429, 11268109, 11256706, 11252723, 11246579 11234853, 11234714, 11231582, 11231013, 11230589, 11229484, 11222281, 11218822 11218749, 11217604, 11209168, 11209142, 11197149, 11191243, 11175842, 11170776 11164032, 11152418.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011303This bulletin provides information when the anti-theft alarm activates for no reason, or when the anti-theft alarm does not activate.
- 11011296This bulletin provides service-info relating to lithium-ion high-voltage batteries; determining energy content.
- 11011285This TSB Provides information when parking assistance provides false warnings.
- 11011282This bulletin provides information when speaker rattles, vibrations, or audio interference is noted.
- 11011240This bulletin provides information about professional noise analysis with the VAS 611 015 PICO-NVH tool
- 11009983Vehicle Concerns Before Recall Repair Available
- 11009941This bulletin provides diagnostic information regarding the locking system.
- 11009928This bulletin provides informatin when the engine does not run smoothly at idling speeds.
- 11009375This bulletin provides information pertaining to the GFF test plan required for A/C compressore replacements, regardless of the concern.
- 11009365This bulletin provides information when there is visible corrosion at the joint between the roof and roof side member.
- 11009356This bulletin provides informaion regarding zirconium inserts in the bake piston for vehicle equipped with ceramic brakes.
- 11009351This bulletin provides information regarding the general approach to brakes rubbing.
- 11009348This bulleitn provides information when there is an implausible signal in the ABS/ESC speed sensor.
- 11009347This bulletin provides information when there are vibrations and rotational steering wheel vibrations.
- 11009344This bulletin provides information on repairs on the air spring strut of the frong axle; additional sealing.
- 11009327This bulletin provides information when ther is an Engine: start/stop system fault shown and start/stop system not is working; mileage below 50 km/32 miles.
- 11009313This bulletin provides guidance in order to provid informaiton regarding preparatoin when calling the Audi Technical Assistnce Center (TAC).
- 11009312This bulletin provides informationw hen there are car was brush bristles trapped in the seam between the headlight and fender.
- 11007354This bulletin provides service-info relating to lithium-ion high-voltage batteries; determining energy content.
- 11007345This bulletin proves information when the bluetooth does not work, adaption channel deactivated.
- 11007315This bulletin provides information vibrations and rotational steering wheel vibrations.
- 11007305This bulletin offers information about the basic information needed for technical requests for gaerbox complaints.
- 11007301This bulletin provides information when there are functional restrictions or driving behavior due to diesel detected in petrol.
- 11007297This bulletin provides service information ror when the fuel tank cannot be fully filled.
- 11007273This bulletin provides service-info relating to lithium-ion high-voltage batteries; determining energy content.
- 11007264This bulletin proves information when the bluetooth does not work, adaption channel deactivated.
- 11007234This bulletin provides information vibrations and rotational steering wheel vibrations.
- 11007224This bulletin offers information about the basic information needed for technical requests for gaerbox complaints.
- 11007220This bulletin provides information when there are functional restrictions or driving behavior due to diesel detected in petrol.
- 11007216This bulletin provides service information ror when the fuel tank cannot be fully filled.
- 11005935This bulletin provides informaiton when there are speaker rattles, vibrations or audio interference in the sound system.
- 11005911This bulletin provides informatin for the GFF test plan that is requied for AC compressor replacements.
- 11005884This bulletin provides service information pertaining to noises from wheel input shaft/drive shaft.
- 11005878This bulletin provides information about replacing the clutch end cover.
- 11005877This bulletin provides information about replacing the clutch end cover.
- 11005865This bulletin provides information when there are noises/vibration from the front of the vehicle while in dynamic mode.
- 11005861This bulletin provides information when there is a fault shown; Engine: start/stop system, and the start system is not working; mileage below 50 km/32 miles.
- 11005848This bulletin provides Audi technicians with information to prepare for contact to the Technical Assistance Center (TAC).
- 11003026This bulletin provides informationw hen there are optical concerns with the tail lights.
- 11003024This bulletin provides informaiton when there are speaker rattles, vibrations, or audio interference.A1
Every Audi S7 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.