Bentley Motors, Inc. (Bentley) is recalling certain 2021-2023 Flying Spur vehicles. The rear entertainment screen retention bracket, located in the rear of the front seats, may have been incorrectly installed.
Risk and remedy
Risk
An incorrectly installed retention bracket can result in the entertainment screen becoming a projectile during a crash, increasing the risk of occupant injury.
Remedy
Dealers will inspect and replace the retention brackets in both front seats, as necessary, free of charge. Owner notification letters were mailed June 6, 2023. Owners may contact Bentley customer service at 1-800-777-6923. Bentley's number for this recall is RE23/06 (RC71).
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
11011665Front carpets / Mats wet - Musty smell in the cabin - Suspected leak from the water and condensate drains. Customer statement / workshop findings: Water ingress into the left and/or right hand foot well Front carpets and/or foot mats are wet Musty smell in the cabin
11011587Rear Shock absorber leaking (Left and / or Right)
11011586Gear selection not possible after replacing the transmission or hydraulic control unit.
11011575Customer statement / workshop findings: Oil leak evident from the rear shock absorber (Left and / or Right)
11010202Water ingress into the front cabin footwell/bulkhead - Glass misting on the inside - Front carpets/mats wet.
11010194Continental GT / C and Flying Spur - Rattle / Creak from the dashboard demister panel.
11010183Front windscreen - Water ingress - Left or right hand side Or water ingress from the top of the front windscreen.
11010179Bentley Rotational Display (BRD) clashing with the switch pack during rotation. Customer statement / workshop findings: Bentley Rotational Display (BRD) clashing with the MMI switch pack during rotation.
11009738Water evident on the A-Post pillar seam - Water dripping behind the door seal - Sunroof specified vehicles only.
11009736Rear window glass - Water ingress - Left Or right hand side or water ingress from the top of the rear window glass.
11009715Keyless entry system (KESSY) function was found to be disabled when the vehicle was parked for a short duration of time. Customer statement / workshop findings: Keyless entry system (KESSY) function is disabled when the vehicle is parked for a short duration of time Technical background: The reported symptom is due to the Battery management shut off stages being too early due to the battery size being incorrectly entered on replacement
11009614Engine overheating - Warning in the DIP (V8 Kovomo) Customer statement / workshop findings: One or a combination of the following symptoms are evident Engine overheat warning in the DIP (Engine overheating) Unusual cooling fan operation at high temperatures P19F700: Low engine coolant temperature indicator lamp coolant too warm Signs of coolant in the vacuum hoses for switch valve N649
11009579Measured values - Cycle recording instructions. Technical background The instructions within the Measure section of this TPI have been generated to guide operatives through the process for recording Measured values in cycles by using self diagnosis, the Instructions also detail how to locate corresponding files which are required for analysis.
11009451DTC P057300: Brake Switch "A" Circuit High evident within the ECM(s) - Various warnings evident within the DIP. Customer statement / workshop findings: The following symptoms may be evident (depending on Model Year) 23 Model Year: Drive system warning / safeguard warning in the DIP DTC P057300: Brake Switch "A" Circuit High evident within the Engine Control Module(s) 24 Model Year: Engine warning light evident within the DIP along with Drive system warning / safeguard warning in the DIP DTC P057300: Brake Switch "A" Circuit High evident within the Engine Control Module(s)
11008720Rear Shock absorber leaking (Left or Right. Customer statement / workshop findings: Oil leak evident from the rear shock absorber/s (Left and/or Right
11008719Fuel gauge operational issues - DTC's B103E1B and/or B10581B evident within address 0046. Customer statement: Fuel gauge does not change during a long journey or after refuelling the vehicle and does not show full after filling the fuel tank.
11008718Engine light in the DIP - Various oxygen sensor / Fuel ratio DTCs logged within the Engine Control Module(s). Customer statement / workshop findings: Engine light in the DIP - Various oxygen sensor / Fuel ratio DTCs logged within the Engine Control Module(s).
11008716Engine light in the DIP - Various Camshaft adjuster DTCs logged within the Engine Control Module(s). Customer statement / workshop findings: Engine light in the DIP - Various Camshaft adjuster DTCs logged within the Engine Control Module(s).
11008405Engine cooling system over cooling - One or a combination of DTC's may be evident P218100 - P1BB400. Customer statement / workshop findings: DTC P218100 - Cooling System Performance and / or DTC P1BB400 Cylinder head temperature too low is stored in the Engine Control Module (ECM). Emission Control Lamp illuminated on the Driver Instrument Panel.
11008400Engine coolant overheat warning in the DIP - One or a combination of DTC's may be evident P017B00 - P017C00 - P017E00. Customer statement: Engine coolant overheat warning within the DIP
11008395Flying B mascot clear wings replacement procedure. Customer statement / workshop findings: One or both of the Flying B mascot clear wings are missing.
11008369Issues with mobile phone wireless charging - Wireless charging does not work. The customer complains that the mobile device sometimes cannot be charged wirelessly.
11008231Front and/or rear internal door trim panel - Poor retention between the trim panel and door. Customer statement / workshop findings: Front and/or rear internal door trim panel - Poor retention between the door trim panel trim clips and door panel tucker studs.
11008230Engine intermittently fails to start/DIP pop up 'Engine start system: fault'. Customer statement Customer unable to intermittently start the engine with the start button Or Engine starts but customer gets a pop up error within the Drivers Information Panel (DIP).
11008224Driver / Passenger door(s) creak on close - All models (front and / or rear).
11007606Headlamp switch not working / not illuminated - Numerous DTC's within 0009-Central Electrics (BCM1).
11007603Issues with wireless charging/wireless charging does not work. Customer statement / workshop findings: The customer complains that the mobile device sometimes cannot be charged wirelessly. One of the following three situations is described: The phone gets very hot while charging and charging is cancelled. The phone is not charged and the following message is shown on the MMI: The device cannot be charged as there is another object in the charging cradle. The phone does not start charging after it has been placed in the charging cradle. The phone or individual processes are switched off to protect the phone as a result of heat generation. The mobile device supports wireless charging or the customer uses a charging cover that enables wireless charging
11007602High pitched noise from the roof console(s). Technical background: If the complaint is confirmed please refer to the instructions within the Measure section of this TPI
11007597Flying B mascot clear wings replacement procedure.
11007595Boot release switch (Door) warranty guidelines. Customer statement / workshop findings: Boot release switch (Door) is loose or the switch has dropped into the front door aperture
11007589Rear side window blind/s fail to operate - Parts return requirement.
11007587Engine Cooling System over cooling - DTC P218100 - V8 Kovomo. Technical background It is possible for the engine coolant Thermostat to corrode over time, this corrosion is due to an adverse reaction of the Thermostat material with the engine coolant. The corrosion and subsequent build-up of debris prevents the correct operation of the thermostat when closing, resulting in over cooling. The ECM triggers a DTC when the target engine temperature is outside of the specified parameter.
11003660DTC P0B2500 logged within address 0021 (Battery Energy Control Module 2) - Dynamic ride system warning visible. Customer statement: Bentley dynamic ride system fault is displayed within the Drivers Instrument Panel (DIP) Workshop findings: DTC P0B2500 - Hybrid/EV Battery "A" Voltage low is stored within address 21- Battery Energy Control Module 2 Technical background: Possible internal fault with the super capacitor
11003658Rattle from the MMI switchpack. Customer statement / workshop findings: Rattle from the MMI switchpack at the locations shown in Figure 1. Technical background: The noise may be from the left and / or right hand metallic clip(s) as shown in Figure 2
11003600Rear screen sunblind operational issues. Customer statement / workshop findings: One or a combination of the following symptoms are evident: Rear sunblind does not operate Rear sunblind is noisy during operation Rear sunblind operates sporadically Rear sunblind is detached on one side
11003191DTC P0B2500 logged within address 0021 (Battery Energy Control Module 2) - Dynamic ride system warning visible. Customer statement / workshop findings Customer statement: Bentley dynamic ride system fault is displayed within the Drivers Instrument Panel (DIP) Workshop findings: DTC P0B2500 - Hybrid/EV Battery "A" Voltage low is stored within address 21- Battery Energy Control Module 2 Technical background: Possible internal fault with the super capacitor
11002832Front seat adjustment switch broken / damaged - Warranty exclusion for damaged / broken parts. Customer statement / workshop findings: Front seat adjustment switch is broken / damaged.
11002745Flying B mascot clear wings replacement procedure. Customer statement / workshop findings One or both of the Flying B mascot clear wings are missing. In the event that one Flying B wing is missing the operative must replace both wings to eliminate a repeat repair.
Every Bentley Flying Spur model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.