2024 Bentley Flying Spur Hybrid

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11009715Keyless entry system (KESSY) function was found to be disabled when the vehicle was parked for a short duration of time. Customer statement / workshop findings: Keyless entry system (KESSY) function is disabled when the vehicle is parked for a short duration of time Technical background: The reported symptom is due to the Battery management shut off stages being too early due to the battery size being incorrectly entered on replacement
• 11009579Measured values - Cycle recording instructions. Technical background The instructions within the Measure section of this TPI have been generated to guide operatives through the process for recording Measured values in cycles by using self diagnosis, the Instructions also detail how to locate corresponding files which are required for analysis.
• 11009578New Flying Spur Hybrid - 12 volt battery draining during the charging of the high voltage battery.
• 11008376Coolant fan operation check - Coolant high warning within the Drivers Information Panel (DIP) - W12 only. Customer statement / workshop findings: Cooling fan is not spinning / operating Coolant temperature high, warning within the Drivers Information Panel (DIP)
• 11000750New Flying Spur (Hybrid) and Bentayga (Hybrid) - DTC P019100: Fuel Rail Pressure Sensor "A" Circuit Range/Performance. Customer statement / workshop findings Check Engine Lamp illuminated within the Driver Instrument Panel (DIP) with a Drive System Fault warning, the following DTC listed below evident within Engine control module 1: P019100 Fuel Rail pressure Sensor A Circuit Range/Performance Technical background On engine restart after a drive (engine at operating temperature) the check engine lamp illuminates within the DIP with a Drive System Fault warning - DTC P019100 is logged
• 10252828New Flying Spur Hybrid - 12 volt battery draining during the charging of the high voltage battery. Customer statement / workshop findings: The 12 volt battery is draining during the charging of the high voltage battery Technical background: The requirement to replace the On Board Charger (AX4) has been removed - DO NOT REPLACE ANY PARTS A software update is currently being developed and will be available within Quarter 2 - 2024, once available the software update will be communicated via the normal communication channels.
• 10252818HVAC refrigerant leakage suspected or reports of a damp/musty smell within the cabin - Diagnosis guidelines. Customer statement / workshop findings: HVAC not cooling / HVAC cooling less than expected / HVAC refrigerant leakage confirmed Or The customer reports a damp/musty smell within the cabin Note: For this scenario please see the pre requisites below - Should no HVAC leak be evident and a damp/musty smell has been reported/identified the operative should first confirm that water is not leaking into the cabin please refer to all VIN applicable TPIs - Should there be no water leaks evident, the operative should check the HVAC and body drains for blockages, in the event the drains are blocked the drains must be unblocked, once this has been completed the operative should confirm if the damp/musty smell is still evident.
• 10252779Coolant fan operation check - Coolant high warning within the Drivers Information Panel (DIP) - W12 only. Customer statement / workshop findings: Cooling fan is not spinning / operating. Coolant temperature high, warning within the Drivers Information Panel (DIP). Technical background: In the event the issue is evident the operative should conduct the instructions within the Measure section of this TPI.
• 1025244612 Volt - Battery condition checks. Customer statement / workshop findings: 12 volt battery flat or unserviceable Technical background: For all 12 volt battery issues relating to warranty or a parts warranty claim refer to the instructions within the Measure section.
• 10250238Customer reports the electric driving range is not as expected. Technical background: To confirm the vehicle is operating correctly and being driven efficiently, the guidelines within the Measure section should be followed (Subject to a genuine customer complaint) By following the guidelines within the Measure section (depending on vehicle type) it should then be possible to determine if the vehicle is operating within specification.
• 10246450New Flying Spur Hybrid - 12 volt battery draining during the charging of the high voltage battery. Customer statement / workshop findings: The 12 volt battery is draining during the charging of the high voltage battery Technical background: Revision history - TPI 2068627/4 Repair guidelines regarding the procedure which must be followed in the event that Static DTC U042300 is evident within address C5 (Thermal Management control unit) after the On Board Charger (AX4) has been replaced.
• 10246358Spurious DTC identification. Customer statement / workshop findings: Customers will not be aware of any DTCs, workshop operatives may discover spurious DTCs whilst running Guided Fault Finding (GFF) when using ODIS Technical background: To determine the course of action which should be taken the operative should refer to the Bentley Hub referencing the following: Spurious DTC list for TPI 2072055 The document contains all known spurious DTCs for all applicable vehicle variants.
• 10246287New Flying Spur Hybrid - 12 volt battery draining during the charging of the high voltage battery. Customer statement / workshop findings: The 12 volt battery is draining during the charging of the high voltage battery. In the event the issue is as described within the Customer statement/Workshop findings section the operative must refer to the instructions within the Measure section of this TPI
• 10245096Engine Coolant Mixture - Restrictions on use of desalinated water Customer Statement: -Engine coolant requires topping up or replacing
• 10245093Brake Noise Identification: Customer Statement: -Noise/squeal complaint from the braking system Technical Background: -The noise/squeal can be reproduced and clearly assigned to the braking system
• 10245078Multiple Random Misfires Evident During PDI Customer Statement: -Multiple random cylinder misfire DTCs detected during PDI - DTC P030000: Random/Multiple Cylinder Misfire Detected (misfires on multiple cylinders) within the following control units: -V8 - ECM 1 - V8 (Address 01) ECM control unit -W12 - ECM 1 - (Address 01) and/or ECM 2 (Address 11)
• 10245077Noise from left hand side of the vehicle when actuating the brake pedal Customer Statement: -Noise from left hand side of the vehicle when actuating the brake pedal
• 10245052Tyre tread/sidewall crack(s) Customer Statement: -Cracks evident in the sidewall and/or tread pattern (See the examples in Figures 1 and 2 showing cracks within the tread pattern)
• 10245047Road wheel inspection procedure Customer Statement: In the event a complaint is received regarding road wheel/s condition for example: - Scratches - Corrosion - Damage - Blemishes - Chipping Please refer to the onward instructions
• 10244978Bentayga/New Flying Spur - Hybrid - DTC P0B2500 and/or P0B2600 in 008C - High voltage battery management control unit. Customer statement / workshop findings: - Yellow engine warning light illuminated within the DIP - Red high voltage battery warning light illuminated within the DIP Workshop findings - DTC P0B2500 and/or P0B2600 stored within 008C - High voltage battery management control unit.
• 10244967Telephone Functionality Complaint - Minimum Standards Required For Analysis Of Concerns. Customer statement / workshop findings: The feedback method within this TPI is required should a complaint of telephone functionality and/or quality be reported. Technical background: The minimum standards check list document within the Measure section is required to capture an accurate description of customer telephone issues.
• 10244685Bentayga Hybrid and New Flying Spur Hybrid - Home Charging Unit PIN code Customer Statement: -Bentley Home Charging Unit Unable to recollect Personal Identification Number (PIN). Unable to charge High Voltage Battery with Bentley Home Charging Unit.
• 10244651Engine Lubricating Oil - Replenishment Customer Statement: -Engine lubricating oil lamp illuminated on driver instrument panel. Engine lubricating oil requires topping up between services.
• 10244649Running gear - Noise identification Workshop Findings: -The noise can be reproduced and clearly assigned to the suspension system from either of the axles And/or The noise can be reproduced and clearly assigned to the steering system Prior to starting the instructions within this TPI, the Retailer must check and confirm the vehicle is in standard factory condition and has not had any non-approved aftermarket modifications conducted including the modification of the engine control modules (chip tuning) Check the history of the vehicle to confirm Should any aftermarket modifications be found, the Retailer must make Product Support aware by raising a DISS query to report the details of the modification, you must then await feedback from Product Support before conducting any further work
• 10244619Service info: body/equipment: front exterior lighting steamed up/leaks Customer Statement: -1. The lenses of the headlights (illustration 1a) /front fog lamps (illustration 1b) are steamed up/damp from the inside with minor drips. 2. Water is in the headlight (illustration 2a) / front fog lamp (illustration 2b), big drips.
• 1024366412 Volt - Battery condition checks. Customer statement / workshop findings: 12 volt battery flat or unserviceable Technical background: For all 12 volt battery issues relating to warranty or a parts warranty claim refer to the instructions within the Measure section
• 10243663All Vehicle Variants - Spurious DTC List. Customer statement / workshop findings: Customers will not be aware of any fault codes Workshop may discover spurious fault codes whilst running a Diagnostic Trouble Code (DTC) log as part of other investigations on the vehicle Technical background: The operative should refer to the Bentley Hub referencing TPI 2053177/- The document (loaded onto the Hub) contains all of the current known Spurious DTCs for all vehicle variants Should a particular TPI be listed as Archived, the TPI can no longer be viewed within Elsa pro, in this case please refer to the instructions within TPI 2053177/- regarding the DTC description and actions which should be conducted (if any).
• 10243662Spurious Diagnostic Trouble Code B200DF0 stored in the Infotainment electronics control unit J794. Customer statement / workshop findings - The DVD drive is not functioning - The DVD drive is blanked off The operative may discover DTC B200DF0 stored in the Infotainment electronics control unit J794 whilst conducting a Guided Fault Finding (GFF) sweep
• 10242269HVAC refrigerant leakage suspected or reports of a damp/musty smell within the cabin - Diagnosis guidelines. Condition HVAC not cooling / HVAC cooling less than expected / HVAC refrigerant leakage confirmed Or The customer reports a damp/musty smell within the cabin. - Should no HVAC leak be evident and a damp/musty smell has been reported/identified the operative should first confirm that water is not leaking into the cabin please refer to all VIN applicable TPIs particularly TPI 2062622/- - Should there be no water leaks evident, the operative should check the HVAC and body drains for blockages, in the event the drains are blocked the drains must be unblocked, once this has been completed the operative should confirm if the damp/musty smell is still evident.
• 10241847HVAC refrigerant leakage suspected Or reports of a damp/musty smell within the cabin - Diagnosis guidelines. Customer statement / workshop findings: HVAC not cooling / HVAC cooling less than expected / HVAC refrigerant leakage confirmed Or The customer reports a damp/musty smell within the cabin Note: For this scenario please see the pre requisites below - Should no HVAC leak be evident and a damp/musty smell has been reported/identified the operative should first confirm that water is not leaking into the cabin please refer to all VIN applicable TPIs particularly TPI 2062622/- - Should there be no water leaks evident, the operative should check the HVAC and body drains for blockages, in the event the drains are blocked the drains must be unblocked, once this has been completed the operative should confirm if the damp/musty smell is still evident.
• 10240565HVAC refrigerant leakage suspected Or reports of a damp/musty smell within the cabin - Diagnosis guidelines. Customer statement / workshop findings: HVAC not cooling / HVAC cooling less than expected / HVAC refrigerant leakage confirmed Or The customer reports a damp/musty smell within the cabin Note: For this scenario please see the pre requisites below - Should no HVAC leak be evident and a damp/musty smell has been reported/identified the operative should first confirm that water is not leaking into the cabin please refer to all VIN applicable TPIs particularly TPI 2062622/- - Should there be no water leaks evident, the operative should check the HVAC and body drains for blockages, in the event the drains are blocked the drains must be unblocked, once this has been completed the operative should confirm if the damp/musty smell is still evident. In the event that HVAC cleaning products are required, these MUST be sourced locally. Before using the cleaner the operative must inform the customer of the product which will be used, a neutral fragrance cleaner should be used as the customer may not like the smell of the cleaner should a fragranced product be used Please ensure all supporting information is included within the DISS query when requesting permission to clean the HVAC system including clear photographs and/or videos showing the reported issue, should the required information not be supplied the warranty claim could be cancelled.
• 10235589HVAC Refrigerent Leakage - Diagnosis Guidelines Customer Statement: -HVAC not cooling or HVAC cooling less than expected

Every Bentley Flying Spur Hybrid model year

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