2021 BMW 330E
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2021 BMW 330E. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
5 recalls name the 2021 BMW 330E. Newest first.
BMW of North America, LLC (BMW) is recalling certain 2021 2 Series (230i, 230i xDrive, M240i, M240i xDrive), 330e, 330e Xdrive, 4 Series Coupe (430i, 430i xDrive, M440i xDrive) M4 Coupe, M4 Competition Coupe, BMW 4 Series Convertible (430i, M440i), BMW X1 sDrive28i, xDrive28i, 2 Series Gran Coupe (228i, 228i xDrive, M235i xDrive), M2 Competition Coupe…
Risk and remedy
Risk
During a crash, a seat belt retractor that does not function as intended increases the risk of injury.
Remedy
Dealers will inspect the seat belt retractors (including the seat belts) and, if necessary, replace the retractors, free of charge. Owner notification letters were mailed on September 3, 2021. Owners may contact BMW customer service at 1-800-525-7417; 1-866-825-1525 (MINI); 1-877-877-3735 (Rolls Royce); and 1-888-270-9371 (Toyota).
BMW of North America, LLC (BMW) is recalling certain 2021 330i, 330i xDrive, M340i, M3, and 330e xDrive vehicles. The bolt securing the seat belt assembly to the frame was not tightened to specification.
Risk and remedy
Risk
An improperly installed seat belt assembly may not restrain an occupant as expected, increasing the risk of injury.
Remedy
BMW will notify owners, and dealers will inspect the front seat belt buckle assembly connection and, if necessary, replace it, free of charge. Owner notification letters were mailed on June 25, 2021. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2019-2021 X3 sDrive30i, X3 xDrive30i, X3 M40i, X3M, X4 xDrive30i, X4 M40i, M550i, X4M, X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5M, X5 M50i, X7 xDrive40i, X7 xDrive50i, X7 M50i, Alpina XB7, 330i, 330i xDrive, M340i, M340i xDrive, and 8 Series Coupe, Convertible and Grand Coupe, 840i, 840i xDrive, M850i…
Risk and remedy
Risk
If the driver relies on only the rearview camera image, the missing or reduced rearview image view can increase the risk of a crash or injury.
Remedy
BMW will notify owners, and dealers will inspect the rearview camera software and update it if necessary, free of charge. The recall began April 16, 2021. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2020-2021 530e, 530e xDrive, 530e iPerformance and X3 xDrive30e and MINI Cooper Countryman All4 SE, 2020 BMW i8, and 2021 330e, 330e xDrive, 745Le xDrive and X5 xDrive45e vehicles. Debris may have entered one or more of the hybrid battery cells during their production.
Risk and remedy
Risk
The debris could result in a short-circuit, increasing the risk of fire or injury.
Remedy
BMW will inspect and, if necessary, replace the battery module free of charge. The remedy is currently being developed. Until the remedy is completed, drivers are instructed to not charge their vehicles. Drivers are instructed to not drive in manual mode, sport mode, and to not use the shift paddles. Owners were notified of the safety risk October 23, 2020. The recall began November 24, 2020. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2021 330e and X5 xDrive45e, 2020-2021 X3 xDrive30e, and 2020 MINI Countryman SE ALL4 vehicles. Loose welding beads may form a conductive path between the hybrid battery cells which could lead to a short-circuit.
Risk and remedy
Risk
A short-circuited hybrid battery may increase the risk of a fire.
Remedy
BMW will notify owners, and dealers will inspect and, if necessary, replace the battery modules, free of charge. BMW issued owners an interim notification on October 16, 2020. Although potentially affected BMW owners received interim owner notification letters, all potentially affected BMW owner vehicles have been remedied; therefore, BMW Final owner notification letters will not be necessary. Owners may contact BMW customer service at 1-800-525-7417.
Owner complaints
4 complaints1 injuries
What owners report most
Latest complaints
- Engine
I am getting error code 21A50A and 216115 which Starter Overheating that can cause fire. Similar error code were coming on other cars and BMW have recalled it the recall number is 26V056. I ask BMW and NHTSA to include 330E in this recall as 330E is similar to 330I. 330I and 330E uses same parts and similar design and excluding the 330E from this recall doesn't make sense.
- Electrical system · Engine · Power train
1. The engine starter motor (specifically the pinion starter) has failed, and the auxiliary battery is also showing reduced capacity (only a portion of its 660 cold cranking amps). The vehicle is currently at a service center where the technician has diagnosed these issues. The components should…
1. The engine starter motor (specifically the pinion starter) has failed, and the auxiliary battery is also showing reduced capacity (only a portion of its 660 cold cranking amps). The vehicle is currently at a service center where the technician has diagnosed these issues. The components should be available for inspection upon request, as they have not yet been replaced. 2. The failure of the starter motor and battery primarily affects the vehicle's ability to start. While this could potentially strand you in an unsafe location, the information provided does not indicate any specific safety incident or risk that occurred during operation. No direct safety hazard has been reported. 3. Yes, a technician has diagnosed the problem and confirmed a fault code in the drivetrain related to the failed starter motor. The technician also identified the auxiliary battery's reduced output. This confirmation comes from a service center, which could be a dealer or independent shop. 4. The only inspection mentioned is by the technician at the service center. There is no indication that the manufacturer, police, insurance representatives, or others have inspected the vehicle or components. 5. Yes. Prior to the failure, when starting the car in the early morning, a "drive train service" message appeared on the display, advising you to visit a service center as soon as possible. This warning was the first symptom of the problem before the starter ultimately failed and the battery drained. This aligns with the technician's diagnosis of a drivetrain fault code related to the starter motor.
- Electrical system · Service brakes · Steering
On 5/22/24 had a catastrophic failure of the Electric Motor Electronics and 12v Battery. I have requested that the BMW Serice Assistant provide me with all affected parts for inspection. Shutdown of the vehicle high voltage system could result in a crash. When this part fails along with the 12v…
On 5/22/24 had a catastrophic failure of the Electric Motor Electronics and 12v Battery. I have requested that the BMW Serice Assistant provide me with all affected parts for inspection. Shutdown of the vehicle high voltage system could result in a crash. When this part fails along with the 12v battery you lose control of all vehicle electronics (steering, braking, electrical power, and propulsion). Yes, there was a previous voluntary recall campaign 19V-599s Service Information Bulletin (Revision 2) which replaced SI B12 27 19 dated October 2019 by BMW for this device. The vehicle and component has been inspected by the Richmond BMW Service Technician. I started to experience problems with the vehicle in late April and took it in for servicing and repair in early May. I was told that the problem was a computer programming recall that was fixed.
- Engine · Fuel/propulsion system · Power train
In Buford GA at the corner of Elm Tree Terrace and Buford Dam road, I was waiting for the light to turn on a decline. It is important to note that the car was driving in all-electric mode on a full charge. Once the light turned green I stepped on the accelerator to go and the car stalled. I believe…
In Buford GA at the corner of Elm Tree Terrace and Buford Dam road, I was waiting for the light to turn on a decline. It is important to note that the car was driving in all-electric mode on a full charge. Once the light turned green I stepped on the accelerator to go and the car stalled. I believe the transmission slipped. The gears caught at high torque and jolted the car involuntarily forward. I didn't notice it at first but after a couple of sleepless nights with shoulder pain: I got an MRI and was found to have a torn rotator cuff. It is difficult to associate the injury as it is hard to access the force applied to the jolt. The only word I can use to describe the force of the jolt was violent. I believe there is a safety issue when a high torque electric motor is being run through a slipping or failing transmission and I suspect as a result I have suffered a injury as a result.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for…
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10252038Check Control message (CCM) indicates: (ID 213): Stop, exercising due care. Voltage supply The Service Engine Soon light is on with the following DME Fault Code: 21B209 - Starter alternator / belt for 48V system (OSA_RIEMEN_RISS): Belt betweenCombustion engine and starter generator torn And/or one or more of the following other issues are also occurring: Noise in the area of the belt drive. Odor from the engine compartment. Smoke formation in the area of the belt drive. Drive belt damaged or prematurely worn. Torn drive belt.
- 10250374An interference noise (groaning noise) can be heard from within the heating and air-conditioning unit in thecenter of the instrument panel. The groaning noise always occurs when either a ventilation flap, air stratification flap or the recirculated airflap moves to a different position. Due to the complex design of the heating and air-conditioning unit, the kinematics causing it (top or bottom,left or right) may not be able to be precisely located. Depending on the vehicle model, the number of servomotors (and the associated kinematics unit) varies.Various models use either 2 or 3 servomotors.
- 10249437The basic conditions for initializing the power windows are not met.
- 10249032The Central Information Display goes black intermittently due to resets of the Head Unit (HU-H3). FaultB7F8F9 HU-H: Reset will be stored in the HU-H3.
- 10249027The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle discharged battery complaints.
- 10249023Customer states one of the front seats is inoperative. The seat heater and power supply are inoperative. During the vehicle test, the seat module does not respond. The power supply fuse for the seat module isfound to have blown.
- 10249018At low outside temperatures (below 40 degrees F) and slow driving speeds (i.e. when parking, maneuvering)with a large steering angle, the front end can be slightly axially misaligned. This can be felt (jerking)/ heard via an acoustic acknowledgement (clunk) as seen at the 11 second mark of the video. See attached video V36 01 21.
- 10249015A vehicle arrives at your center to be diagnosed for a micro-leak in the fuel evaporative (EVAP) system(NVLD natural vacuum leak detection). For this condition, the following fault is stored in the DME: 190302 - fuel tank ventilation and scavenging air system, micro-leak: leakage more than 0.5mm For: Model vehicles other that the ones listed above, or for EVAP faults related to a large leak, after confirming that the fuel filler cap is fitted properly, then, proceed to follow the corresponding test plan
- 10245367Check Control message (CCM) indicates: (ID 213): Stop, exercising due care. Voltage supply The Service Engine Soon light is on with the following DME Fault Code: 21B209 - Starter alternator / belt for 48V system (OSA_RIEMEN_RISS): Belt betweenCombustion engine and starter generator torn And/or one or more of the following other issues are also occurring: Noise in the area of the belt drive. Odor from the engine compartment. Smoke formation in the area of the belt drive. Drive belt damaged or prematurely worn. Torn drive belt.
- 10245365Pressure control valve (pcv) extended ltd wty 15 years/150,000 miles
- 10242879A groaning noise is present from the door frame of any door, most commonly when driving over rough roadsor during body flex. This situation may be worse in vehicles which are regularly waxed in the area of the door jamb. Note: This service information bulletin contains diagnostic and repair information which was previouslyincluded in an NED test plan that has been removed.
- 10242874Customers may be experiencing one or more of these following issues with Bluetooth operation: Bluetooth cannot be switched on or off in the head unit (HU-H4) Paired mobile devices cannot be deleted Customer is unable to make phone calls or stream music with mobile device Customer is unable to connect a new mobile device via Bluetooth Mobile device does not automatically reconnect via Bluetooth in the next drive cycle (after short sleep cycle)
- 10242688?A software error may cause an unwanted pressure pulsation in the transmission during a "Remote Engine Start."
- 10241372Given the voice input "Activate ECO PRO mode" via BMW Intelligent Personal Assistant produces the response "I've activated ECO PRO mode", but ECO PRO mode is not actually activated in the vehicle.
- 10239611Headlight check control (CC) message 128 "High beam headlight failure" is displayed. The following fault codes are stored during a vehicle test: 80419A - Left high-beam headlight: Short circuit and/or 8041A5 - light outputs: Number of permitted short circuit cycles exceeded
- 10239610Condensation is present on the inner surfaces in one or both taillights (circled).
- 10239603BMW AG has issued an Emissions Recall (effective March 17, 2023) on a certain Model Year 2021 - 2023 BMW vehicles that were produced between June 16, 2020, and December 13, 2022. Due to a software failure, there is the possibility that the transmission does not go into "sleep mode" if the car is turned off.
- 10239602A vehicle arrives at your center to be diagnosed for a micro-leak in the fuel evaporative (EVAP) system (NVLD natural vacuum leak detection). For this condition, the following fault is stored in the DME: 190302 - fuel tank ventilation and scavenging air system, micro-leak: leakage more than 0.5 mm.
- 10239601BMW AG has issued a Delivery Stop effective June 6, 2023 on certain Model Year 2023 - 2024 BMW vehicles that were produced between October 26, 2022 and May 8, 2023.
- 10239599With the introduction of the BMW Remote Software Upgrade, all Service Pack 18 vehicles and partial Service Pack 15 vehicles may receive new functionality or modifications in their features.
- 10238083Due to a software error, the vehicle sporadically does not achieve sleep mode. As a result, the 12-volt battery becomes discharged and may cause a no-start condition.
- 10238081Upon opening and closing the tailgate, a creaking/groaning sound can be heard from tailgate actuator.
- 10236387Engine Variants Updated.
- 10236236Issues with the various functions of the camera-based driver assistance systems (KAFAS system) can possibly lead to following customer complaints: KAFAS camera system deactivates itself, due to system restrictions that are not clear to the customer KAFAS camera system cannot be activated due to system restrictions that are not clear to the customer Road signs are sporadically not detected.
- 10236233When unlocking the vehicle, the welcome light in the headlight "lights up eratically."
- 10236218In hot ambient conditions, if the engine was running for a prolonged time while the vehicle is stationary, a jolt may be experienced while lightly accelerating.
- 10235206Customer is shown an incorrect GPS location in the vehicle (i.e., Nav Map, coordinates).
- 10235205The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. For this purpose, the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, BMW Assistance, and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice control of the vehicle and all other telephone (paired mobile devices) functions are not affected. Emergency call location data is unaffected.
- 10235203Customer states there is no audio playback (telephony, navigation, radio) and system sounds (PDC, turn indicators, acoustic signals) may also have failed.
- 10235196The gear selector switch (GWS) consists of the control electronics circuit and the selector lever. The sensors for recording the gearshift lever position and for inhibiting inadvertent gearshifts are integrated in the control electronics.
- 10235191Due to a software error, the vehicle sporadically does not achieve sleep mode. As a result, the 12-volt battery becomes discharged and may cause a no-start condition.
- 10235180When turning the steering wheel while stationary or when driving on uneven roads; cracking, creaking, or knocking noises may be heard.
- 10235179There is a howling or whistling noise from under the vehicle at 30 -37 mph (50 -60 km/h) when driving after a cold start, when the outside temperature is 32 F (0 C) or lower.
- 10235178BMW AG has issued a Delivery Stop: Due to a software failure, there is the possibility that the transmission does not go into "sleep mode" if the car is turned off.
- 10233169BMW AG has issued a Delivery Stop (effective October 25, 2021) on certain Model Year 2022 BMW vehicles that were produced after October 25, 2021. Due to supply chain limitations, certain vehicles were produced without a CID with touch function and and without Reversing Assistant.
- 10233166Due to component-related supply issues, the central information displays (CID) in some of the Model Year 2022 vehicles listed above were produced without the integrated touch screen function.
- 10233162Customer is unable to power up or charge accessories through a plug adapter inserted in the front 12-volt power socket plug. Alternatively, it will only operate when constant downward hand pressure is maintained.
- 10233157There is a howling or whistling noise from under the vehicle at 30 -37 mph (50 -60 km/h) when driving after a cold start, when the outside temperature is 32 F (0 C) or lower. The noise goes away as the vehicle/driveline reaches operating temperature.
- 10230740Customer is shown an incorrect GPS location in the vehicle (i.e., Nav Map, coordinates).
- 10230739BMW AG has issued a Delivery Stop (effective November 10, 2022) on a small number of Model Year 2023 BMW vehicles that were produced between August 8, 2022 and October 18, 2022.
Every BMW 330E model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.