2011 BMW 335I Us

Owner complaints

What owners report most

1. Engine8
2. Wheels3
3. Fuel/propulsion system3
4. Power train3
5. Air bags3
6. Electrical system2
7. Unknown or other1
8. Equipment1
9. Service brakes, hydraulic1

Latest complaints

• May 31, 2019CA60,000 mi
  Power train
  Power train: driveline: constant velocity joint details issued april 21, 2017 recall ID 265558 nhtsa campaign # 17v067000 vehicles affected 8,752 component affected power train: driveline: constant velocity joint summary BMW of north america, llc (BMW) IS recalling certain 2011-2012…

  Power train: driveline: constant velocity joint details issued april 21, 2017 recall ID 265558 nhtsa campaign # 17v067000 vehicles affected 8,752 component affected power train: driveline: constant velocity joint summary BMW of north america, llc (BMW) IS recalling certain 2011-2012 135I coupe, 1 series m coupe and 135I convertible vehicles, 2011 Z4 sdrive 35I, 335I, 335D, 335I coupe, 335is coupe, 335I convertible, 335is convertible, 535I, 535I xdrive, 535I gran turismo and 550I xdrive gran turismo vehicles and 2012 740I and 740li vehicles. The rear driveshaft constant velocity (cv) joint on the affected vehicles may fatigue and break. consequence if the cv joint breaks, the vehicle may have a loss of propulsion, increasing the risk of a crash. remedy BMW will notify owners, and dealers will inspect the rear driveshaft cv joint and, based on its production date, will replace it, free of charge. The recall began april 21, 2017. Owners may contact BMW customer service at 1-800-525-7417. what can I do? recalls occur when a manufacturer or the national highway traffic safety administration (nhtsa) determine that a vehicle has a safety related defect. this notice IS based on a search of your year, make, model and trim. To confirm whether your specific vehicle was impacted, visit the nhtsa site.

• May 30, 2019LA45,000 mi
  Fuel/propulsion system

  My fuel IS leaking under the driver side door there IS no evidence of injury to the under body but fuel IS dripping from underneath

• Jul 23, 2018MA89,000 mi
  Engine
  TL* the contact owns a 2011 BMW 335I us. When the vehicle was started, the "service engine soon and low power mode' warning indicators illuminated. The contact drove the vehicle to the dealer (BMW of west springfield, 1712 riverdale street, west springfield, ma 01089) where it was determined that…

  TL* the contact owns a 2011 BMW 335I us. When the vehicle was started, the "service engine soon and low power mode' warning indicators illuminated. The contact drove the vehicle to the dealer (BMW of west springfield, 1712 riverdale street, west springfield, ma 01089) where it was determined that the valve-tonic system failed and needed replacement. The contact mentioned that the vehicle had been taken to the dealer on three occasions for the same failure, but was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 89,000.

• Dec 4, 2017FL38,400 mi1 injury
  Air bags · Electrical system · Engine
  2011 BMW 335I three (3) recalls: 1) fire hazard, 2) takata recall and 3) vanos housing bolts - resulting in total loss of my 2011 BMW 335I vehicle as confirmed a total loss vehicle by progressive insurance claim number 17-2120735. Contrary to progressive insurance company's report, there was no…

  2011 BMW 335I three (3) recalls: 1) fire hazard, 2) takata recall and 3) vanos housing bolts - resulting in total loss of my 2011 BMW 335I vehicle as confirmed a total loss vehicle by progressive insurance claim number 17-2120735. Contrary to progressive insurance company's report, there was no collision. my 2011 BMW 335I sports model vehicle was declared a total loss by progressive insurance on april 21 2017 and I was severely injured with hip damage when my 2011 BMW car overheated and stopped suddenly when I was slowly driving my car on a city street in the los angeles area. Contrary to progressive insurance's false report, there was no collision. BMW never provided any notice re: nhtsa recall number 14v176 (vanos housing bolts), nor provided any notice re: nhtsa recall number 17v676 (overheating leading to fire). instead of offering to repair or replace my recalled vehicle,bmw, since april 21, 2017 and for the past six months, BMW, BMW financial services and progressive insurance have been orchestrating tag team financial fraud, refusing to repair or replace my BMW vehicle and denying me of statutory personal injury benefits resulting from injuries sustained in my recalled 2011 BMW vehicle. with regard to the only recall notice which BMW did provide re: the takata airbags, rather than agreeing to repair my total loss vehicle, braman BMW of west palm beach used the takata recall as a 'bait and switch' opportunity to sell me a new BMW vehicle. Even though braman's west palm beach florida BMW manager had first hand actual knowledge that my recalled BMW vehicle was a total loss, braman BMW refused to repair or replace my total loss vehicle; but contacted me more than two hundred times within six months to sell me a new model BMW. I have full documentation of all of the above. Thank you.

• Oct 11, 2017OH12,000 mi
  Engine
  My 2011 BMW 335I, when driving at low speeds (>20mph) and turning (onto streets and into parking lots) stalls and loses all engine power. I am able to re-start car but the sudden loss of power cause safety issues because cars behind you may hit you. This has happened 7-10 times since 2012. I…

  My 2011 BMW 335I, when driving at low speeds (>20mph) and turning (onto streets and into parking lots) stalls and loses all engine power. I am able to re-start car but the sudden loss of power cause safety issues because cars behind you may hit you. This has happened 7-10 times since 2012. I have taken in the car to kelly BMW and mag BMW in columbus ohio for inspection on at least 2 occasions, but due to bmw's warranty requirements regarding replication at the service center, these intermittent but serious safety issues have not been addressed. from reading customer feedback on consumer sites, this IS a prevalent issue and IS not being addressed by BMW correctly. I am hoping transportation can help address this problem.

• Sep 29, 2017FL
  Air bags
  TL* takata recall. The contact owns a 2011 BMW 335I us. The contact received notification of nhtsa campaign number: 16v071000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was…

  TL* takata recall. The contact owns a 2011 BMW 335I us. The contact received notification of nhtsa campaign number: 16v071000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted (lauderdale BMW of pembroke pines, pembroke pines, fl, 954-620-5050) and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.

• Nov 23, 2016NJ
  Air bags
  TL* takata recall. The contact owns a 2011 BMW 335I us. The contact received notification of nhtsa campaign number: 16v071000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The…

  TL* takata recall. The contact owns a 2011 BMW 335I us. The contact received notification of nhtsa campaign number: 16v071000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 01/05/2017*ct

• Sep 23, 2016CA76,000 mi
  Engine

  TL* the contact owns a 2011 BMW 335I us. While driving 60 mph, the vehicle stalled without warning. The contact was able to restart the vehicle, but the failure recurred. The vehicle was taken to the dealer to be diagnosed, but was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 76,000.

• Jun 30, 2016CA47,400 mi
  Engine
  Vehicle intermittently stalls at low rpm (less than 650) and low speed (less than 10mph) while driving. Stall happens in every 300-500 miles and car looses power (steering wheel and other power) while on stall making it dangerous to drive. Car doesn't through any fault code to the system if…

  Vehicle intermittently stalls at low rpm (less than 650) and low speed (less than 10mph) while driving. Stall happens in every 300-500 miles and car looses power (steering wheel and other power) while on stall making it dangerous to drive. Car doesn't through any fault code to the system if stalls. Mountain view, ca BMW dealer's technician couldn't reproduce the stall as it happens intermittently and service agent suggested me to keep driving till it gets frequent so that they can reproduce at the dealership. I'm scared to drive the car as it can be a huge risk as it loses power while stalls.

• May 18, 2015CA
  Unknown or other

  When parallel parking this 335I the car will lunge or surge with up to a 50 percent increase of engine power when the steering wheel IS turned to either extreme of travel. the steering wheel IS turned to the end of travel to obtain minimum turning radius. this lunging makes the control of the car uncertain in those tight maneuvering spaces that happen when parking.

• Apr 13, 2015CA38,600 mi
  Engine
  My 2011 335I BMW convertible stalled for 2ND time while less than 200 miles driven in between. Vehicle stalled in slow speed while turning left in both cases. Vehicle lost total power in both cases. Took to the BMW mountain view, ca dealership in first occurrence. Dealer checked and no fault found…

  My 2011 335I BMW convertible stalled for 2ND time while less than 200 miles driven in between. Vehicle stalled in slow speed while turning left in both cases. Vehicle lost total power in both cases. Took to the BMW mountain view, ca dealership in first occurrence. Dealer checked and no fault found in the system. Technician drove ~60 miles and couldn't reproduce the issue. Dangerous to drive the car as it stalls. Vehicle has only ~38K miles on it. *tr

• Mar 4, 2015FL40,000 mi
  Electrical system · Engine · Fuel/propulsion system

  While driving on the highway, my 2011 BMW 335ci experienced a total power failure leaving me with very sluggish steering, no fuel power, and essentially a dead rolling heavy piece of metal. *tr

• Feb 3, 2015WA42,000 mi
  Fuel/propulsion system

  It appears that my hpfp (high pressure fuel pump IS failing). car went into reduced power mode and was very difficult to even drive. *tr

• Mar 24, 2014TX83,000 mi
  Engine
  I have had an incident with my car where my car died whiling going on to my military base. After finding out the issue and getting it worked on, I found out that there IS a known issue. There are several public complaints of users risking their lives due to a documented defect with N55 engines…

  I have had an incident with my car where my car died whiling going on to my military base. After finding out the issue and getting it worked on, I found out that there IS a known issue. There are several public complaints of users risking their lives due to a documented defect with N55 engines produced from 2/2010 to 12/2010. This engine IS used in several BMW models, mine included. both (intake and/or exhaust) of the vanos gear assemblies have failed; the attaching bolts may have also loosened and/or broken. This has sometimes caused a sudden loss of power, resulting in a potentially dangerous situation, and failure of the engine. BMW has issued a service information bulletin si B12 14 12 but has not issued a recall to prevent this issue, even if the vehicles are relatively new, and still under base warranty. I had to pay $3700 for a job that should of been covered. *tr

• Mar 20, 2012CA18,000 mi
  Wheels · Wheels › Rim
  My right rear tire kept leaking air, so I took it in to the dealer and they told me to take it to a tire shop. The tire shop found out there was a crack in the rim most probably because of a pothole, so I thought that was possible and I got the crack fixed. Ever since I had this issue, I had been…

  My right rear tire kept leaking air, so I took it in to the dealer and they told me to take it to a tire shop. The tire shop found out there was a crack in the rim most probably because of a pothole, so I thought that was possible and I got the crack fixed. Ever since I had this issue, I had been driving very carefully and avoiding any potholes. After a few months, now my left rear tire has the same exact reason. I researched this issue on some online BMW forums and people with the same car and rim are reporting similar issue. BMW refuses to replace the rim saying it's my fault and that I probably hit a pot hole. *kb

• Jul 31, 2011CA26,000 mi
  Wheels
  My rear tire slowly started to lose air pressure during freeway commuting in los angeles area. Savage BMW in ontario couldn't at first determine the cause and suggested it was a tire leak and to take it to a tire shop. the tire shop found nothing wrong with the tire and said to take it back to the…

  My rear tire slowly started to lose air pressure during freeway commuting in los angeles area. Savage BMW in ontario couldn't at first determine the cause and suggested it was a tire leak and to take it to a tire shop. the tire shop found nothing wrong with the tire and said to take it back to the dealer. the dealer finally found the problem by dunking it into a water tank....a cracked rim...cracked on the inside....this was causing the air to leak out more and more as I drove. it was to the point that I was filling up air every day. the dealer told me that I probably hit a pothole and that it was not covered under warranty, so I figured they were right and paid for the new rim. now several months later (and doing very careful driving to ensure I don't hit any potholes or rough surfaces), I found the other rear tire doing the same thing. I immediately took it to crevier BMW and told them I suspected it might be cracked too. They returned the car to me within a couple of days and told me it just needed air, and everything was ok. today (the very next day), I drove to work and my tire pressure sensor said the same tire was low. I immediately added air 46 psi per BMW door label...and got on fwy to go home. within 5 minutes on the fwy, my wheel was making a horrible vibration as if it was about to come apart. I pulled to the side of fwy and got a tow truck to take me back to dealer. after a heated debate with BMW service manager, they said they wouldn't pay for my tow, nor the wheel (if it IS cracked)...and that its due to my driving habits. preposterous! I baby my car, especially after paying for the 1ST rim. I am furious that BMW IS ignoring an obvious defect in the wheel design. I've owner several BMW cars and other low profile tire/wheel automobiles...driven on the same roads....and never had this issue. im very concerned that 1) a major safety hazard IS being ignored and 2) that im not receiving fair treatment. I will retrieve the rim and tire for proof. *tr

• Jul 16, 2011CA10,000 mi
  Equipment › Electrical › Radio/tape deck/cd etc.

  The radio started to buzz and it would not stop, whether I turned it off, stopped the car, opened and closed all the doors, not until I got home and the car had been off for 10 minutes. the dealer acknowledged that there IS a design issue, but would not fix the problem. apparently there IS an overload in the radio which also serves as a bus for the computer. *tt

• May 31, 2011OR6,000 mi
  Power train › Automatic transmission
  Delay in dct/throttle engagement after slowing to a roll, then pressing down on the gas- the delay IS between 1-2seconds, and I know some other folks had the same problem. S-mode plus sport button, eliminated this problem. this occurs when I've slowed to a stop, then want to accelerate quickly to…

  Delay in dct/throttle engagement after slowing to a roll, then pressing down on the gas- the delay IS between 1-2seconds, and I know some other folks had the same problem. S-mode plus sport button, eliminated this problem. this occurs when I've slowed to a stop, then want to accelerate quickly to merge into traffic. I was scared twice, and now have become an "old man driver" according to my girlfriend, I do not pullout in front of cars unless I know the delay of 1-2sec won't be a safety issue. *tr

• Mar 23, 2011IL475 mi
  Service brakes, hydraulic
  I have a new BMW X3 35I. while driving along at a steady pace, the dashboard warning lights for "brake failure", "alb failure" and "dynamic stability control failure" all came on. the cars computer display also displayed a brake and AWD system failure and specified that the car should be…

  I have a new BMW X3 35I. while driving along at a steady pace, the dashboard warning lights for "brake failure", "alb failure" and "dynamic stability control failure" all came on. the cars computer display also displayed a brake and AWD system failure and specified that the car should be immediately and carefully driven to a dealer. after carefully evaluating the barking system, it was apparent that the brakes and AWD systems were fully functional, and there was no failure. after stopping the vehicle, and shutting off the engine, and then re-starting, the error "cleared" and all displays were normal. the dealership found no problems. this occurs randomly. I've spoken with (2) other 2011 X3 owners who are having the exact same problem and their dealers also cannot find the cause/\.. The danger here IS that owners will ignore the warning when a true brake system failure finally occurs. BMW claims the car IS "too new" for them to know about the problem. since it's brake and stability control related, I feel this IS a serious situation and need more attention than BMW IS giving it. *tr

• Feb 12, 2011MD2,000 mi
  Power train › Automatic transmission

  When going through an intersection instead of downshifting the car lost all power and only went back in gear after several seconds. *Tr

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 10249437The basic conditions for initializing the power windows are not met.
• 10249027The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle discharged battery complaints.
• 10215024The engine?s intake charge-air duct limited warranty extension to 10 years/120,000 miles applies to ?eligible USspecification
• 10211864The footwell module (FRM) cannot be encoded after replacement.
• 10199287CLASS ACTION SETTLEMENT: N54/N54T/N55 ELECTRIC ENGINE COOLANT PUMP . With the court's FINAL approval, BMW of North America, LLC (BMW NA) has entered a nationwide settlement with the plaintiffs in the following class action: Oliver, et al v. BMW NA, et al
• 10198894CLASS ACTION SETTLEMENT: N54/N54T/N55 ELECTRIC ENGINE COOLANT PUMP . With the court's FINAL approval, BMW of North America, LLC (BMW NA) has entered a nationwide settlement with the plaintiffs in the following class action: Oliver, et al v. BMW NA, et al
• 10194296Diagnosis of Compound Brake System Complaints in M Vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Braking from high speed with cold brake components (less than 212 degrees F) increases the likelihood of cracks to form.
• 10181214Power Reduction, FC2A82 Intake VANOS and/or FC2A87 Exhaust VANOS Camshaft Fault: The ?Service Engine Soon? (MIL) lamp is illuminated and engine power reduction is perceived. This situation can occur after driving for some time with the engine at full operating temperature. If theignition is cycled, the engine then usually performs normally.
• 10170574SERVICE ACTION: N54T ENGINE - INSPECT AND REPLACE INJECTOR(S). The piezo-type fuel injectors may cause a rough running at start-up or rough running while at idle.
• 10163029N55 ENGINE: FC 28A0 OR 101F01 THROTTLE VALVE OPENING ANGLE. The engine malfunction warning is illuminated and one of the following fault codes are stored in the DME shortly after programming the vehicle or with a customer complaint.
• 10160287TAKATA AIR BAG RECALL-RELATED SHORT-TERM ALTERNATE TRANSPORTATION AND CONSEQUENTIAL REPAIRS This Service Information bulletin supersedes SI B01 31 18 dated October 2018.
• 10160244TAKATA AIR BAG RECALL-RELATED SHORT-TERM ALTERNATE TRANSPORTATION AND CONSEQUENTIAL REPAIRS This Service Information bulletin supersedes SI B01 31 18 dated October 2018.
• 10154816In an effort to improve the completion rate on Takata air bag recall affected vehicles; BMW NA has expanded the BMW Ultimate Rewards platform to include a new Recall Support page. This page will allow IRFs to check their customers VINs for open Takata recalls; and get rewarded for helping us with completing repairs.
• 10152314Door Open Message Displayed, Even Though Door Is Closed. The customer complains that while driving, a CCM (check control message) indicates the doors are open, even though they are closed. Also, sometimes the gong will sound and the interior lights will go on and off. Unspecified FRM door lock status due to voltage variations
• 10151335Bluetooth Connection Failures. There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. In some instances the call is then transferred back to the vehicle. Contact List incomplete General connection failures Apple iOS software (issue started with iOS 8.3 continues with iOS 9.x and its variants) Samsung S6 and S6 Edge device firmware.
• 10151255ISTA/P Cannot Program an E-Series N55 Replacement DME. ISTA/P fails when attempting to program a replacement DME (MEVD172) on BN2000 E-Series vehicles with the Continental HPP. Part number: 12 14 8 618 483. DME logistic error between the replacement hardware and basic software prevents correct programming with ISTA/P.
• 10151170N51 Engine: Service Engine Soon Lamp Illuminated - Loss of Power and Various Faults Stored in the DME. The customer complains that the Service Engine Soon lamp is illuminated. The vehicle has lost power; the engine cranks but will not start; and various faults are stored in the DME for engine misfire and/or mixture adaptations. CAUSE The vehicle has lost fuel system delivery pressure due to a loose or split fuel line inside the fuel tank. The failure is related to an unfavorable stacking of tolerances between the rubber fuel hose and the plastic regulator nipple or deterioration of the rubber hose construction material.
• 10151119SI B84 03 14 February 2016 Communication Systems Technical Service This Service Information bulletin supersedes SI B84 03 14 dated October 2014. SUBJECT Bluetooth Connection Failures. There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. In some instances the call is then transferred back to the vehicle. Contact List incomplete General connection failures CAUSE Apple iOS software (issue started with iOS 8.3 continues with iOS 9.x and its variants) Samsung S6 and S6 Edge device firmware CORRECTOPM None available at this time. We are currently working with the device manufacturer on a solution.
• 10151115SUBJECT Audio System Speaker Testing. For audio system speaker testing there is a NED (Non Electrical Diagnosis) Test Plan available. CAUSE We previously recommended use of the Audio Test CD (ATC) from BMW. This CD has been discontinued.
• 10151079SI B13 03 15 February 2016 Fuel Systems Technical Service This Service Information bulletin supersedes SI B13 03 15 dated March 2015 and replaces SI B13 04 13 dated March 2014. SUBJECT N20, N26, N55, N63TU, S63TU and S55 Engines: Bosch Injector ETK Part Number Error. The current version of the ETK incorporates multiple part number errors for the Bosch type injectors. Ordering the injectors by VIN number or manual identification in ETK may result in an incorrect part number.
• 10151068This Service Information bulletin supersedes SI B07 03 14 dated October 2015. Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits. Fault codes stored in vehicles being serviced are not being diagnosed, leading to repeat repair visits (source- Analysis of FASTA data and repeat repair visit reports). INFORMATION Where diagnosis (vehicle or short test) with ISTA has already started, it is important to diagnose the fault code(s) listed below (when they are stored in the vehicle) to find their root cause during the current workshop visit. This will help lead to a reduction in workshop repeat repair visits and higher customer satisfaction.
• 10151023Whistling Noise Coming from the Center Vent - A/C is Off . A very high pitched whistling or beeping noise is heard coming from the center vents. The flow of refrigerant through the expansion valve at certain temperature differentials.
• 10150964?VOLUNTARY EMISSIONS RECALL CAMPAIGN 16E-A02: PROGRAM CONTROL UNITS (DME OBD) Please perform the procedure outlined in this Service Information on all affected vehicles before customer delivery or perform the procedure the next time the vehicle is in the shop.
• 10150899"SI B01 17 15 January 2016 Warranties. This Service Information bulletin supersedes SI B01 17 15 dated December 2015. designates changes to this revision SUBJECT N54T Engine Fuel Injectors - Limited Warranty Extension to 10 Years/120,000 Miles . INFORMATION For the above-referenced vehicles, BMW of North America, LLC (""BMW NA"") is extending the limited warranty for the fuel injectors to: 10 years/120,000 miles as determined by the vehicle's original in-service date. This ""component-specific"" limited warranty extension applies to defects in materials and workmanship and is subject to the applicable vehicle and coverage eligibility requirements, exclusions and limitations that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks."
• 10150389Service Action: CIC - Install Navigation Road Map Database 2013. The Car Information Computer (CIC) road map database 2013 must be installed onto the CIC internal Hard Disc Drive (HDD).
• 10150385"CCC - ""Please Insert Navigation DVD"" Appears on CID. The navigation map DVD cannot be read or detected. The message ""Please insert navigation DVD"" appears in the CID (Central Information Display). The navigation system is inoperative. This situation may also occur when upgrading to a new navigation map. The old map is recognized but the new one is not. CAUSE Faulty DVD drive; read error due to hardening of the anti-vibration gel on the read head"
• 10150381Junction Box Pin Assignment Change. When replacing the Junction Box (fuse box) using P/N 61 14 6 978 270 or later, note that various pin assignments have changed. The following additional work procedure is necessary to properly perform this repair.
• 10150334"Service Action: CIC - Install Navigation Road Map Database 2013. Before delivering affected vehicles to the customer, the Car Information Computer (CIC) road map database 2013 must be installed onto the CIC internal Hard Disc Drive (HDD). Note: The INITIAL enabling code ""FSC CIC map, N. America 2013 INITIAL"" is necessary to start the installation process and to activate the road map database."
• 10150330"Discharged Battery: Energy Diagnosis Must Be Performed. The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle ""discharged battery"" complaints. A discharged battery can have various causes, most of which do not concern the battery itself. A failed battery is often the symptom and not the cause. A fully serviceable battery fails when an electrical component causes the battery to discharge; the battery becomes internally damaged and must be replaced. For more information, refer to www.batteryuniversity.com/parttwo-42B.htm For this reason, replacing the battery is not usually a permanent repair. The cause of the discharged battery must be analyzed in order to guarantee a proper repair. In order to properly repair the vehicle the first time in the workshop, it is very important that the diagnostic test plans are performed to completion with all results taken into to consideration. The procedure as outlined below contains information that will guide the technician into properly repairing the vehicle and getting paid for a warranty claim. CAUSE Refer to the ""Procedure"" section of this Service Information for details."
• 10150329Intermittently the trunk lid does not pop open when using the remote, or latch when closing. If the vehicle is driven and the trunk is not closed fully, a Check Control message will be displayed in the instrument cluster. CAUSE The trunk lid is out of tolerance. When opening or closing the trunk lid, the latch rubs against the striker because of insufficient clearance.
• 10150324?SI B51 15 08 Body Equipment October 2012 Technical Service. This Service Information bulletin supersedes SI B51 15 08 dated July 2008. designates changes to this revision SUBJECT Rear Window False Anti-trap Activation. INFORMATION The anti-trap protection feature may be activated when no obstruction is present. This may occur at either one or both of the rear windows. The root cause of the false anti-trap activation may be difficult to determine. The attached diagnosis flowchart has been developed to assist with determining the actual root cause of the failure as well as to help prevent unnecessary part replacements. The root cause is typically either an issue with the window system, or an electrical/software issue. The diagnosis flowchart will help ensure that repairs are only carried out for the system that is most likely at fault. Refer to B511508_Attachment. PARTS INFORMATION Refer to the Electronic Parts Catalog (EPC) for the appropriate parts noted in the diagnostic flowchart. WARRANTY INFORMATION Not applicable.
• 10150265Intermittently Stored FM Radio Stations Default to FM 87.7. Intermittently, the stored FM radio stations default to FM 87.7 after vehicle start-up. CAUSE 1. Low battery voltage or voltage drop at the head unit 2. Radio station preset contains FM 87.7 3. Remote key memory not set correctly or the setting is lost
• 10150264"The replacement OC3 seat mat (front passenger seat occupancy) will not enable when following ISTA Repair Instruction REP 65 77 604, ""Replacing sensor mat (OC3 mat) for passenger seat occupancy detector."" 1. When the new mat is installed in the vehicle, too much pre-load pressure will prevent the mat from being enabled. ISTA/P WILL NOT enable the new part, and will cause permanent damage to it. 2. The new part has incorrect coding."
• 10150224"Outside Door Mirror Moves when Locking or Unlocking the Vehicle. The door mirror tilts immediately after unlocking or locking. The mirror position does not correspond to the memory position preset by the customer. Pressing the seat memory button typically will return the mirror to the stored position. Poor electrical contacts of the mirror drive in the mirror housing INFORMATION The problem has been integrated into ISTA diagnostics. Complete the diagnosis test plan using the latest ISTA version. The test plan can be accessed via the following path: ""Information Search / Function Structure / Body / Mirror / Exterior mirrors / Driver's or passenger side / Electrochromic Mirror,"" and then press ""Start Search."" Select the test plan ""AM5102_00010."""
• 10150221Brake Fluid Maintenance Service: 36-Month Interval. The CBS displays the first brake fluid service as a 36-month interval from the date of production instead of the appropriate 24-month interval.
• 10150218N51, N52K, N52T and N55 Engine: Various Faults Stored in DME Related to VANOS and Camshaft Position. A rattling noise can be heard from the engine compartment; the engine exhibits a loss of power; and the Service Engine Soon lamp is illuminated. One, or more of the following faults may be stored. E70, E71, E82, E88, E90, E92 and E93: 2A7C - VANOS, inlet, cold start 2A82 - VANOS, intake, variable cam control test 2A7A - VANOS, exhaust, cold start 2A87 - VANOS, intake: control fault, camshaft sticking 2D5A - VANOS, intake: control fault, camshaft sticking 2D5B - VANOS, intake: control fault, position not reached 2D54 - VANOS, exhaust, cold start: not controllable 2D55 - VANOS, intake, cold start: not controllable 2D60 - VANOS, exhaust: control fault, camshaft sticking 2D61 - VANOS, exhaust: control fault, position not reached 2D9F - Camshaft input sensor: signal implausible 2DA1 - Camshaft exhaust sensor: signal implausible 300C - Camshaft input sensor: signal high 300D - Camshaft input sensor: signal low 300E - Camshaft exhaust sensor: signal high 300F - Camshaft exhaust sensor: signal low F07, F10, F12, F13 and F25: 130104 - VANOS, intake: control fault, camshaft sticking 130108 - VANOS, intake: control fault, position not reached 130304 - VANOS, exhaust: control fault, camshaft sticking 130308 - VANOS, exhaust: control fault, position not reached 130E11 - Camshaft input sensor: signal implausible 130F11 - Camshaft exhaust sensor: signal implausible 164020 - Camshaft input sensor: signal high 164021 - Camshaft input sensor: signal low 164030 - Camshaft exhaust sensor: signal high 164031 - Camshaft exhaust sensor: signal low CAUSE One, or both (intake and/or exhaust) of the VANOS gear assemblies have failed; the attaching bolts may have also loosened and/or broken.
• 10150173"Outside Door Mirror Moves when Locking or Unlocking the Vehicle. The door mirror tilts immediately after unlocking or locking. The mirror position does not correspond to the memory position preset by the customer. Pressing the seat memory button typically will return the mirror to the stored position. Poor electrical contacts of the mirror drive in the mirror housing INFORMATION The problem has been integrated into ISTA diagnostics. Complete the diagnosis test plan using the latest ISTA version. The test plan can be accessed via the following path: ""Information Search / Function Structure / Body / Mirror / Exterior mirrors / Driver's or passenger side / Exterior Mirror https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/15...12/6/2013 Page 2 of 2 Malfunction,"" and then press ""Start Search."" Select the test plan ""AM5102_00010."""
• 10150167Incorrect Remaining Service Life from CBS Data for Brake pads. The calculated remaining service life for the brake pads (front and/or rear axle) from the CBS data does not match the actual brake pad thickness. The customer notices implausible remaining distances (too high or too low) on the front and/or the rear axle brake system. Note: E9x vehicles with xDrive are not affected by this bulletin. Software calculation in the brake pad wear model
• 10150161N55: Engine Difficult to Start at Cold Ambient Temperatures. The complaint may include any of the following symptoms: * The engine stalls immediately after a cold start before driving away * The engine may run roughly or misfire after a cold start * The engine does not start cold or may take several attempts * To assist starting when cold, the accelerator may need to be depressed slightly and the idle speed raised for a few seconds so the engine does not stall This can occur most frequently at outside ambient temperatures between -15C and + 15C. It is possible that the Service Engine Soon (MIL) lamp is on with misfire fault(s) stored, but it is equally possible that there will be no faults stored in the DME. Unfavorable DME software Cold start or idling problems may arise due to poor fuel quality. The use of summer fuel during cold outside temperatures may also lead to such problems.
• 10150133In all audio modes (radio, CD, AUX-In, etc.), the audio output is distorted. It is more noticeable with high bass and high audio volume settings. There may also be an intermittent interference noise coming from the loudspeakers at low audio volume or when the radio is turned off. Audio settings in the RAD2+ (radio professional)