2015 BMW 428I
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
These records cover every 2015 BMW 428I. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
5 recalls name the 2015 BMW 428I. Newest first.
BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles. An improperly sealed electrical…
Risk and remedy
Risk
An electrical short increases the risk of a fire.
Remedy
Dealers will inspect and replace the water pump and plug connector as necessary, and install a protective shield, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2015 6 Series Gran Coupe, 2014 5 Series Gran Turismo, 2014 5 Series Sedan, 2015 6 Series Convertible, 2015 6 Series Coupe, 2014 X5, 2013-2014 X3, 2014-2015 3 Series Sedan, 2014 4 Series Coupe, 2014 4 Series Convertible, 2014 3 Series Gran Turismo, and 2015 4 Series Gran Coupe vehicles. Please see the…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, increasing the risk of injury or death.
Remedy
The driver's front air bag will be replaced, free of charge. Owner notification letters were mailed September 6, 2024. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2014-2015 2 Series Coupe (228i, 228i xDrive, M235i), 3 Series Sedan (320i, 320i xDrive, 328i, 328i xDrive, 335i, 335i xDrive, M3, 328d, 328d xDrive), 4 Series Coupe (428i, 428i xDrive, 435i, 435i xDrive, M4), and 2015 4 Series Gran Coupe (428i, 428i xDrive, 435i, 435i xDrive) vehicles. The head air bag…
Risk and remedy
Risk
An inflator that ruptures may cause sharp metal fragments to enter or exit the vehicle, increasing the risk of injury. Additionally, an inflator that leaks gas may only partially inflate during a crash, increasing the risk of injury.
Remedy
Dealers will replace the head air bags, free of charge. Owner notification letters were mailed November 4, 2024. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America LLC (BMW) is recalling certain model year 2014 228i Coupe, M235i Coupe, 320i, 320xi, 328i, 328xi, 335i, 335xi, ActiveHybrid 3, 328xi Sports Wagon, 428i Coupe, 428xi Coupe, 435i Coupe, 435xi Coupe, 428i Convertible, 428xi Convertible, 435i Convertible, 328xi Gran Turismo, 335xi Gran Turismo, and 2015 428i Gran Coupe, 428xi Gran Coupe…
Risk and remedy
Risk
If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Remedy
BMW will notify owners, and dealers will replace the fuel pump, free of charge. Owners were mailed interim notices on May 28, 2015. The recall began on July 6, 2015. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain model year 2015 428i Convertible, 428i xDrive Convertible, 435i Convertible, and 435i xDrive Convertible vehicles manufactured October 22, 2014, to February 27, 2015. Due to a programming error, the driver's front air bag deployment timing may be incorrect. As such, these vehicles fail to comply with…
Risk and remedy
Risk
If the driver's front air bag deployment timing is incorrect, there is an increased risk of personal injury in the event of a vehicle crash.
Remedy
BMW will notify owners, and dealers will reprogram the air bag control module with corrected software version, free of charge. The recall began May 11, 2015. Owners may contact BMW customer service at 1-800-525-7417.
Owner complaints
78 complaints10 involved a crash4 involved a fire7 injuries
What owners report most
Latest complaints
- Unknown or other
The moon roof glass while driving exploded unexpectedly.
- Engine
The contact owns a 2015 BMW 428i. The contact stated that upon starting the vehicle in colder weather conditions, there was an abnormal clicking sound coming from under the hood. The contact stated that the failure posed a potential safety risk while commuting long distances. Upon further…
The contact owns a 2015 BMW 428i. The contact stated that upon starting the vehicle in colder weather conditions, there was an abnormal clicking sound coming from under the hood. The contact stated that the failure posed a potential safety risk while commuting long distances. Upon further investigation, the contact associated the failure with BMW Lawsuit Case: 17-CV-07386. The manufacturer was notified of the failure by phone, and a case was filed. The failure mileage was approximately 77,000.
- Engine and engine cooling
The contact owns a 2015 BMW 428I. The contact stated that while driving approximately 29 MPH, the vehicle started to overheat and experienced reduced power, and there was smoke coming from under the hood. The contact stated that there were unknown warning lights illuminated. The contact was able to…
The contact owns a 2015 BMW 428I. The contact stated that while driving approximately 29 MPH, the vehicle started to overheat and experienced reduced power, and there was smoke coming from under the hood. The contact stated that there were unknown warning lights illuminated. The contact was able to drive to the residence. Additionally, while driving at 40 MPH, the failure recurred, and the vehicle stalled. The contact was able to pull over to the side of the road. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not contacted. The failure mileage was unknown.
- Electrical system · Engine and engine cooling
The contact owns a 2015 BMW 428I. The contact discovered that the water pump was continuously running after the vehicle was turned off. The contact referenced and associated the failure with NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the VIN was not…
The contact owns a 2015 BMW 428I. The contact discovered that the water pump was continuously running after the vehicle was turned off. The contact referenced and associated the failure with NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the VIN was not included. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 118,357.
- Electrical system · Engine and engine cooling
The contact owns a 2015 BMW 428I. The contact stated that while the vehicle was parked, while attempting to start the vehicle, it failed to start. The contact stated that the vehicle eventually started. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant pump…
The contact owns a 2015 BMW 428I. The contact stated that while the vehicle was parked, while attempting to start the vehicle, it failed to start. The contact stated that the vehicle eventually started. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant pump failure. The contact was informed that the coolant had been continuously running, causing the battery to completely drain. The contact was informed that the battery needed to be replaced, the radiator needed to be flushed, and the repair of a small oil leak was needed. The vehicle was repaired. The VIN was included in NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). While driving to the dealer, the loss of communication with the coolant pump warning light illuminated. The contact was informed that the coolant pump had passed the inspection and did not need to be replaced. The contact was informed that the shield was installed as per the recall. The contact stated that upon retrieving the vehicle from the dealer, the battery was completely drained. The contact was informed that the battery needed to be replaced. The dealer was informed that the battery was replaced three weeks prior. The contact requested that the dealer replace the coolant pump according to the recall notification, however the request was denied. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.
- Electrical system · Engine and engine cooling
The contact owns a 2015 BMW 428I. The contact stated that while driving at an undisclosed speed, the coolant warning light intermittently illuminated on several occasions. The contact was informed that the VIN was included in NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL…
The contact owns a 2015 BMW 428I. The contact stated that while driving at an undisclosed speed, the coolant warning light intermittently illuminated on several occasions. The contact was informed that the VIN was included in NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM). The vehicle was taken to a dealer, where it was diagnosed that there was an electrical connector on the water pump that was exposed to water and that the water pump needed to be replaced. The contact stated that the manufacturer had removed the VIN from the recall. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
- Electrical system · Engine and engine cooling
The contact owns a 2015 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The contact called the local dealer, who confirmed that recall parts were not yet available and advised the contact to wait for another…
The contact owns a 2015 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The contact called the local dealer, who confirmed that recall parts were not yet available and advised the contact to wait for another notification to arrive when parts become available. The vehicle was not diagnosed or repaired. The manufacturer was not contacted about the issue. The contact had not experienced a failure.
- Electrical system · Engine and engine cooling
The contact owns a 2015 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that while driving 20 MPH, the check engine warning light…
The contact owns a 2015 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that while driving 20 MPH, the check engine warning light illuminated, and the messages "Engine Overheated" and "Please Pull Over" were displayed on the instrument panel. The contact replaced the water pump and the thermostat; however, the failure persisted, and the vehicle was taken to an independent mechanic to be diagnosed and the contact was informed that the water pump had failed and needed to be replaced. The water pump and thermostat were replaced; however, the failure persisted, and the engine kept overheating. The vehicle was taken back to the independent mechanic. The water pump and thermostat were replaced. The independent mechanic checked the electrical system. However, no cause for the failure was found. The contact stated that the failure persisted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown.
- Engine and engine cooling
The contact owns a 2015 BMW 428i. The contact received notification of NHTSA Campaign Number: 24V608000(Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated while operating the vehicle, the contact noticed smoke coming…
The contact owns a 2015 BMW 428i. The contact received notification of NHTSA Campaign Number: 24V608000(Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated while operating the vehicle, the contact noticed smoke coming from the engine compartment. An unknown local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 63,000. VIN tool confirms parts not available.
- Electrical system
Recall #24V-609. Recall was issued in October 2024. My wife drives this car....BMW has no update. Need it repaired ASAP! Please inquire. Thank you, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Electrical system · Engine and engine cooling
The contact owns a 2015 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time…
The contact owns a 2015 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Electrical system · Engine and engine cooling
The contact owns a 2015 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for…
The contact owns a 2015 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Electrical system · Engine and engine cooling
The contact owns a 2015 BMW 428I. The contact stated while driving at an undisclosed speed, the engine overheated and the vehicle started shaking with the drivetrain malfunction message displayed. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling…
The contact owns a 2015 BMW 428I. The contact stated while driving at an undisclosed speed, the engine overheated and the vehicle started shaking with the drivetrain malfunction message displayed. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but was unable to confirm when parts would become available. The failure mileage was approximately 93,000. VIN tool confirms parts not available.
- Electrical system · Engine and engine cooling
The contact owns a 2015 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had…
The contact owns a 2015 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Air bags
A warning message comes on saying the front passenger air bag sensor is defective. I checked with the BMW dealership and with the used car company I bought the car and "bumper to bumper" warranty. The used car company confirmed the car has a bad sensor but I have to pay $1,100. BMW has had several…
A warning message comes on saying the front passenger air bag sensor is defective. I checked with the BMW dealership and with the used car company I bought the car and "bumper to bumper" warranty. The used car company confirmed the car has a bad sensor but I have to pay $1,100. BMW has had several recalls involving sensors in other models and even problems with the 2015 428i convertible. My car had less than 50,000 miles when the fault 1st popped up July 2024. I believe this should be recallled.
- Electrical system · Engine and engine cooling
The contact owns a 2015 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for…
The contact owns a 2015 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving approximately 30-40 MPH, there was smoke coming from underneath the hood of the vehicle. The dealer was not contacted. The manufacturer was made aware of the issue. The failure mileage was 151,940. VIN tool confirms parts not available.
- Electrical system
The manufacturer has failed or is unable to remedy this safety recall for my vehicle in a timely manner. Issue: 1 open recall since Aug 13, 2024 for: ENGINE COOLANT PUMP: The electrical connector of the engine coolant pump could become damaged. Small drops of liquid from the positive crankcase ventilation (PCV) system could drip down onto the electrical connector of the pump.
- Electrical system · Engine and engine cooling
The contact owns a 2015 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for…
The contact owns a 2015 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Electrical system · Engine and engine cooling
The contact owns a 2015 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available.…
The contact owns a 2015 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving at an undisclosed speed, there was smoke coming from the engine compartment into the cabin of the vehicle. The cause of the failure was not determined, and the vehicle was not yet repaired. The failure mileage was 60,000. VIN tool confirms parts not available.
- Electrical system · Engine · Unknown or other
The contact owns a 2015 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for…
The contact owns a 2015 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Electrical system · Engine and engine cooling
The contact owns a 2015 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for…
The contact owns a 2015 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Electrical system · Engine and engine cooling
The contact owns a 2015 BMW 428I. The contact stated while driving at approximately 15-20 MPH, the message “Do not Drive” was displayed. The vehicle sat overnight; however, upon starting the vehicle the next day, the messages “Do not Drive” and “Add Coolant” were displayed. There were no visible…
The contact owns a 2015 BMW 428I. The contact stated while driving at approximately 15-20 MPH, the message “Do not Drive” was displayed. The vehicle sat overnight; however, upon starting the vehicle the next day, the messages “Do not Drive” and “Add Coolant” were displayed. There were no visible leaks found. The contact added additional BMW coolant. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact scheduled an appointment with the dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 138,000. VIN tool confirms parts not available.
- Electrical system · Engine and engine cooling
The contact owns a 2015 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for…
The contact owns a 2015 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Electrical system · Engine and engine cooling
The contact owns a 2015 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated while driving at undisclosed speeds, smoke was coming from…
The contact owns a 2015 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated while driving at undisclosed speeds, smoke was coming from under the hood, entering the vehicle through the A/C vents. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 84,000. VIN tool confirms parts not available.
- Electrical system · Engine · Vehicle speed control
Turbo lines leaking. My model vehicle is the same N20 engine components that were installed with the f30s in prior years. BMW had an in house recall for specific models and vins but did not include mine even though they were installed with the same issues that the previous models had. Now, the turbo lines are leaking, my car only has 85000. I shouldn’t have to pay over 3k for them to correct this.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant…
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11009423Fuel tank limited warranty for leakage, due to defects in materials or workmanship, has been extended to 15 years/150,000 miles as determined from the original in-service date
- 11009422Fuel tank limited warranty for leakage, due to defects in materials or workmanship, has been extended to 15 years/150,000 miles as determined from the original in-service date
- 10249437The basic conditions for initializing the power windows are not met.
- 10249027The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle discharged battery complaints.
- 10245372The paint finish on the door jamb (above the door striker) is scratched due to the inner door cavity window seal.
- 10242694?The front seat will not calibrate/initialize, and the stored faults cannot be deleted.
- 10238090After programming the head unit (HU-H2), activating the FSC (German word Freischaltcode) Enabling Codes repeatedly fails.
- 10238081Upon opening and closing the tailgate, a creaking/groaning sound can be heard from tailgate actuator.
- 10235205The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. For this purpose, the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, BMW Assistance, and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice control of the vehicle and all other telephone (paired mobile devices) functions are not affected. Emergency call location data is unaffected.
- 10235202Exterior rear lights do not work.
- 10230722After an automatic engine start (MSA start), the transmission intermittently goes into the Park "P" or Neutral "N" position without any customer influence.
- 10227568According to the customer, the airbag warning light was on, but it may not be illuminated when the vehicle arrives in the workshop. 1. ACSM fault code "930A60 - Seat occupancy detection, front passenger; malfunction" is stored. The fault may or may not currently be present. Or 2. ACSM fault code "930A1C - Front passenger seat occupancy detection transmitting fault(moisture)" is stored. The fault may or may not currently be present.
- 10214990The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 4 (HU-H4, also called MGU21) superseded the MGU starting with certain MY2021 vehicles with option code 6U3 Live Cockpit Professional. This uses map North America JOY. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY.
- 10214256The quick disconnect coupling on the cylinder head coolant vent line could break at the cylinder head. This would lead to loss of coolant from the engine.
- 10212788The quick disconnect coupling on the cylinder head coolant vent line could break at the cylinder head. This would lead to loss of coolant from the engine.
- 10212780Component and Issue Specific Limited Emission Warranty Extension. This bulletin is notice of a limited emission warranty extension. This is NOT a notice of a Recall or Service Action. There is no immediate repair required unless the BMW vehicle is currently experiencing this problem. Customer Notification Letter Even though this is NOT a Recall, BMW NA is sending VIN-specific customer notification letters. The plastic fuel tank has two openings, one at the top right and the other at the top left. The top right opening (passenger's side, serviceable) provides a mounting point and repair access to the intake fuel pump/level sensor assembly. The top left opening (driver's side, non-serviceable) serves as an access point for the installation of the suction jet pump/level sensor assembly during the fuel tank manufacturing process. After these components are installed, the top left side opening is then permanently closed and sealed with the installation of a circular Coex biopolymer plastic cover plate which is welded into place. Over time, the left side opening plastic cover plate weld may become damaged. Should this occur, there is the possibility of fuel leakage. Additionally, your vehicle will store the corresponding fault codes that may also be generated, and the Malfunction Indicator Lamp (MIL) will illuminate.
- 10212779Component and Issue Specific Limited Emission Warranty Extension. This component-specific limited emission warranty extension applies to defects in materials or workmanship.
- 10205068Customer may complain of reduced air flow when the air conditioning system is operated for an extended time, usually longer than 30 minutes.
- 10204656With the court's FINAL approval, BMW of North America, LLC (BMW NA) has entered into a nationwide settlement with the plaintiffs in the following class action: Gelis, et al. v. Bayerische Motoren Werke Aktiengesellschaft and BMW of North America, LLC.
- 10204619BMW of North America, LLC BMW NA is extending the limited warranty for the engine timing chain and oil pump drive chain modules to: 7 years/70,000 miles as determined by the vehicle's original in-service date
- 10204534For the above-referenced vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the engine timing chain and oil pump drive chain modules to: 7 years/70,000 miles as determined by the vehicle's original in-service date.
- 10203340Groaning, scraping, or squeaking noise coming from the steering wheel area in the interior of the vehicle,when turning the steering wheel.
- 10203338The trunk lid/hatch does not open fully when unlatched with remote or hands-free operation.
- 10203331BMW of North America, LLC (BMW NA) is extending the limited warranty for the engine timing chain and oil pump drive chain modules to: 7 years/70,000 miles as determined by the vehicle's original in-service date
- 10201140With the court's FINAL approval, BMW of North America, LLC (BMW NA) has entered into a nationwide settlement with the plaintiffs in the following class action: Gelis, et al. v. Bayerische Motoren Werke Aktiengesellschaft and BMW of North America, LLC.
- 10200489TELEMATICS UNIT RETROFIT TO 4G CELLULAR TECHNOLOGY: The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022.
- 10200487TELEMATICS UNIT DEACTIVATION DUE TO 3G CELLULAR TECHNOLOGY DISCONTINUATION: The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022.
- 10200249The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022. The decision to phase out 3G network technology was made at the discretion of the respective cellular carriers and lies beyond the control of BMW. Due to the phase-out, BMW Assist and ConnectedDrive services will no longer be supported after this date.
- 10200238Groaning, scraping, or squeaking noise coming from the steering wheel area in the interior of the vehicle, when turning the steering wheel.
- 10200234Front seat will not calibrate/initialize, and the stored faults cannot be deleted
- 10200233Water sloshing noises coming from the rear passenger compartment (left or right) while driving Water ingress in the luggage compartment, or in the rear passenger compartment- rear seat bench rear passenger compartment foot well rear passenger compartment side panel Failure of various control units installed in the area of the water removal channel
- 10200228On rare occasions during an engine oil service, the BMW Original (Genuine) engine oil filter insert is either difficult to remove or breaks apart in the oil filter housing.
- 10200226Distribution of the following tool will be through the Automatic Tool Shipment Program
- 10199292B58 ENGINE: ENGINE OIL FILTER REMOVAL PROCEDURE AND TOOLS . A. For the B58 engines, a BMW Oil Catch special tool for use in conjunction with removing the engine oilfilter insert is now available.
- 10198899B58 ENGINE: ENGINE OIL FILTER REMOVAL PROCEDURE AND TOOLS . A. For the B58 engines, a BMW Oil Catch special tool for use in conjunction with removing the engine oilfilter insert is now available.
- 10188945SEAT FAILS TO INITIALIZE DUE TO MISSING END STOP: Front seat will not calibrate/initialize.
- 10188938COMBUSTION CONTROL VALVE LIFT AT IDLE: The vehicle will run rough or hesitate when accelerating from a stationary position.
- 10186889?A/C COOLING INTERMITTENT REDUCTION OF AIR FLOW: Customer may complain of reduced air flow when the air conditioning system is operated for an extended time, usually longer than 30 minutes. The evaporator starts to freeze up.
- 10186227?A/C COOLING INTERMITTENT REDUCTION OF AIR FLOW: Customer may complain of reduced air flow when the air conditioning system is operated for an extended time, usually longer than 30 minutes. The evaporator starts to freeze up.
- 10186213N20 AND N26 ENGINE TIMING CHAIN AND OIL PUMP DRIVE CHAIN: Whining noise from the lower engine area near the engine oil pump that increases frequency when increasing the engine RPM. Wear on the engine oil pump chain drive and timing chain sprockets.
Every BMW 428I model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.