2017 BMW 740E

Owner complaints

What owners report most

1. Electrical system1
2. Power train1

Latest complaints

• Jul 21, 2023MD
  Electrical system · Power train

  Failing HV battery cells cause a misreading of the energy level available. When turning left in oncoming traffic the Hybrid launches in EV mode because the battery management system shows plenty of power where there is none. The car will lurch into oncoming traffic and hesitate while trying to start the combustion engine the delay is unexpected and can be enough to cause an accident.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11012073the High-Voltage (HV) Battery Assembly Cell Modules Temperature Sensors (Internal NTC repair kit-specific) limited warranty for defects in materials or workmanship has been extended to 15 years/150,000 miles as determined from the original in-service/first delivery date.
• 11002831Component-Specific Extended Limited Warranty (ELW) Issues with the fuel supply module/level sensor assembly and its related components, the fuel doorcover pot (ejector and drive), the filler flap (door) itself and/or the emergency release mechanism arenot included under this extended warranty coverage.
• 10252031One or more of the LED daytime running lights are dim or discolored.
• 10249437The basic conditions for initializing the power windows are not met.
• 10249032The Central Information Display goes black intermittently due to resets of the Head Unit (HU-H3). FaultB7F8F9 HU-H: Reset will be stored in the HU-H3.
• 10249027The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle discharged battery complaints.
• 10249017SITUATION Unusual noises occur only when operating the steering column in the axial direction. 1. A one-time thump sound at the start of movement Shortly after the steering column starts moving, retracting, or extending, a one-time thump noise is heard. See attached video V32 03 23 2. Humming noise while steering column extends in the axial direction. The sound is only heard when the steering column is extended, not when the steering column is retracted. When the steering column starts to move in the extended direction, the humming noise can be heard. See attached video V32 04 23
• 10247567Engine will crank but not start. There is no communication with the integrated fuel module (TFE) whendiagnosing with ISTA. The following two fault codes will be stored in the DME: 032B43 - Low fuel pressure system, electric fuel pump: pressure value too low CDA594 - Message (- 0x33E) missing, receiver DME, transmitter TFE
• 10245422Customers may state that the alarm system (DWA) is not active after locking their unoccupied vehicle. Depending on the vehicles equipment and settings, no acoustic or optical confirmation (folding the mirrors/blinking confirmation) is noticeable. Additionally, the red anti-theft alarm LED in the interior mirror does not briefly flash every 2 seconds, indicating the alarm is armed.
• 10245379The carpet welcome light(s) turns on either after a delay, or does not function at all.
• 10245378A thumping sound is heard when the window reaches the closing end stop.
• 10245365Pressure control valve (pcv) extended ltd wty 15 years/150,000 miles
• 10245364Diesel fuel injectors: ltd wty extension to 10 years/120,000 miles
• 10242698?The sunroof will not operate in either direction.
• 10242694?The front seat will not calibrate/initialize, and the stored faults cannot be deleted.
• 10242691?Unusual noises occur only when operating the steering column in the axial direction.
• 10239614The air conditioning cycles from cold to warm air while driving or while at a stand still. The vent outlet temperatures vary by 25 degrees Fahrenheit or more (38 F to 60 F +) without changing any climate control settings.
• 10239611Headlight check control (CC) message 128 "High beam headlight failure" is displayed. The following fault codes are stored during a vehicle test: 80419A - Left high-beam headlight: Short circuit and/or 8041A5 - light outputs: Number of permitted short circuit cycles exceeded
• 10239604A groaning type noise is heard during the height adjustment.
• 10239602A vehicle arrives at your center to be diagnosed for a micro-leak in the fuel evaporative (EVAP) system (NVLD natural vacuum leak detection). For this condition, the following fault is stored in the DME: 190302 - fuel tank ventilation and scavenging air system, micro-leak: leakage more than 0.5 mm.
• 10239599With the introduction of the BMW Remote Software Upgrade, all Service Pack 18 vehicles and partial Service Pack 15 vehicles may receive new functionality or modifications in their features.
• 10238090After programming the head unit (HU-H2), activating the FSC (German word Freischaltcode) Enabling Codes repeatedly fails.
• 10238083Due to a software error, the vehicle sporadically does not achieve sleep mode. As a result, the 12-volt battery becomes discharged and may cause a no-start condition.
• 10238081Upon opening and closing the tailgate, a creaking/groaning sound can be heard from tailgate actuator.
• 10236236Issues with the various functions of the camera-based driver assistance systems (KAFAS system) can possibly lead to following customer complaints: KAFAS camera system deactivates itself, due to system restrictions that are not clear to the customer KAFAS camera system cannot be activated due to system restrictions that are not clear to the customer Road signs are sporadically not detected.
• 10235206Customer is shown an incorrect GPS location in the vehicle (i.e., Nav Map, coordinates).
• 10235205The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. For this purpose, the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, BMW Assistance, and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice control of the vehicle and all other telephone (paired mobile devices) functions are not affected. Emergency call location data is unaffected.
• 10235203Customer states there is no audio playback (telephony, navigation, radio) and system sounds (PDC, turn indicators, acoustic signals) may also have failed.
• 10235200One or more of the LED daytime running lights are dim or discolored.
• 10235191Due to a software error, the vehicle sporadically does not achieve sleep mode. As a result, the 12-volt battery becomes discharged and may cause a no-start condition.
• 10235181A groaning type noise is heard during the height adjustment.
• 10235179There is a howling or whistling noise from under the vehicle at 30 -37 mph (50 -60 km/h) when driving after a cold start, when the outside temperature is 32 F (0 C) or lower.
• 10233157There is a howling or whistling noise from under the vehicle at 30 -37 mph (50 -60 km/h) when driving after a cold start, when the outside temperature is 32 F (0 C) or lower. The noise goes away as the vehicle/driveline reaches operating temperature.
• 10233154The coolant lines routed to the exhaust turbochargers may develop an external coolant leak.
• 10230740Customer is shown an incorrect GPS location in the vehicle (i.e., Nav Map, coordinates).
• 10230734Due to a software error, Remote Software Upgrade (RSU) and Remote Support are currently not possible. Additionally, the Integrated Owner's Handbook cannot be displayed.
• 10230732The saved steering column positions, vertical and horizontal, are not stored long term.
• 10230726There is a howling or whistling noise from under the vehicle at 30 -37 mph (50 -60 km/h) when driving after a cold start, when the outside temperature is 32F (0C) or lower.
• 10230725A cracking, metallic noise from under the center of the vehicle.
• 10230724Coolant leaking from the engine compartment. Traces of coolant leaking from the expansion tank of the low temperature cooling system.

Every BMW 740E model year

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