2023 BMW 760I
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
These records cover every 2023 BMW 760I. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
8 recalls name the 2023 BMW 760I. Newest first.
BMW of North America, LLC. (BMW) is recalling certain 2023-2025 BMW, MINI, and Rolls-Royce vehicles. Please see the recall report for a complete list of models and model years. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not…
Risk and remedy
Risk
A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, malfunctioning ABS and/or DSC systems can cause a loss of vehicle control. Either of these scenarios can increase the risk of a crash.
Remedy
Dealers will replace the integrated brake system, free of charge. Owner notification letters were mailed between June and December 2024. Owners may contact BMW customer service at 1-800-525-7417 or Rolls Royce customer service at 1-877-877-3735.
BMW of North America, LLC (BMW) is recalling certain 2023-2024 740i, 740i xDrive, 760i xDrive, i7 eDrive50, i7 xDrive60, i7 M70, 2024 750e xDrive, 530i, 530i xDrive, i5 eDrive40, and i5 M60 vehicles. The ground connection to the steering wheel may not have been attached correctly, resulting in an inoperative hands-on detection system.
Risk and remedy
Risk
An inoperative hands-on detection system may fail to detect when the driver's hands are not on the steering wheel and therefore not engage the emergency stopping assistant system, increasing the risk of a crash.
Remedy
Dealers will inspect and reattach the ground connection as necessary, free of charge. Owner notification letters were mailed December 8, 2023. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2023 740i, 760i xDrive and i7 xDrive60 vehicles. The windshield wipers may fail during certain weather conditions.
Risk and remedy
Risk
Windshield wiper failure can reduce visibility, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the windshield wiper system, as necessary, free of charge. Owner notification letters were mailed November 15, 2023. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2023 740i, 760i xDrive and i7 xDrive60 vehicles equipped with an Interaction Bar. The Interaction Bar, located on the dashboard, may not activate the windshield defrosting/defogging system and/or the hazard warning lights. In addition, those control buttons may not illuminate when pressed. As such…
Risk and remedy
Risk
The inability to operate the defrost or hazard warning lights can increase the risk of a crash or injury.
Remedy
Dealers will replace the Interaction Bar, free of charge. Owner notification letters were mailed September 6, 2023. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive50, iX M60, i4 eDrive40, i4 M50, and 2023 i760 xDrive hybrid electric vehicles. The high voltage battery combined charging unit (CCU) may not have been manufactured correctly, resulting in improperly connected and/or assembled components inside the CCU.
Risk and remedy
Risk
An improperly connected or assembled CCU can interrupt electrical power while driving and result in an engine stall, increasing the risk of a crash.
Remedy
Dealers will replace the high voltage battery combined charging unit (CCU), free of charge. Owner notification letters were mailed August 23, 2023. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2023 740i, 760i xDrive, and i7 xDrive60 vehicles. The front seat length adjustment system may not have been welded properly.
Risk and remedy
Risk
An improperly welded front seat may not properly restrain an occupant, increasing the risk of injury in a crash.
Remedy
Dealers will inspect the front seats and if necessary, replace the seat front structure including the seat length adjustment system, free of charge. Owner notification letters were mailed August 3, 2023. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2023 760i xDrive and i7 xDrive60 vehicles equipped with the Executive Lounge Seating Package. In certain seat monitoring conditions, the front passenger seat electronic control unit (ECU) software may not recognize the seat position, and disable the front passenger air bag, knee air bag, and active…
Risk and remedy
Risk
A disabled front passenger air bag, knee air bag, or active headrest will not deploy as intended in a crash, increasing the risk of injury.
Remedy
Dealers will reprogram the front passenger seat electronic control unit software, free of charge. Owner notification letters were mailed March 10, 2023. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2023 BMW 740i, 760i xDrive, and i7 xDrive60 vehicles. The telematics control unit may not transmit the vehicle location information to emergency responders.
Risk and remedy
Risk
Emergency response may be delayed without the vehicle location information, increasing the risk of injury.
Remedy
Dealers will update the telematics control unit software, free of charge. Owner notification letters were mailed January 17, 2023. Owners may contact BMW customer service at 1-800-525-7417.
Owner complaints
11 complaints1 involved a crash
What owners report most
Latest complaints
- Service brakes
The recall for the Integrated Braking System has been on going since February with no remedy! This is unfair to us. They haven’t offered any kind of compensation in regards to this recall either.
- Electronic stability control (esc) · Service brakes, hydraulic
The contact owns a 2023 BMW 760I. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable…
The contact owns a 2023 BMW 760I. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Electronic stability control (esc) · Service brakes, hydraulic
The contact owns a 2023 BMW 760I. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the…
The contact owns a 2023 BMW 760I. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact was unsure whether the manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Electronic stability control (esc) · Service brakes, hydraulic
The contact owned a 2023 BMW 760i. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a…
The contact owned a 2023 BMW 760i. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle stalled when the contact depressed the brake pedal. There was no warning light illuminated. The contact depressed the brake pedal forcefully to stop the vehicle. The vehicle was able to restart; however, the failure recurred. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 3,000. VIN tool confirms parts not available.
- Forward collision avoidance › Automatic emergency braking · Service brakes
Twice this month while driving normally and at a moderate speed a message flashed on the monitor that the emergency braking system was engaged. The car slowed dramatically and suddenly. Without thinking I braked or pressed the accelerator. Luckily, the car returned to normal speed. When the braking system engaged unsecured objects were thrown around. If a car was behind me I could have easlily been rear ended.
- Service brakes, hydraulic
The contact owns a 2023 BMW 760I. The contact stated that while driving at an undisclosed speed and attempting to slow the vehicle, upon attempting to depress the brake pedal, the contact became aware that the brake pedal was stiff and stuck in position. After which, the message "Drive Carefully…
The contact owns a 2023 BMW 760I. The contact stated that while driving at an undisclosed speed and attempting to slow the vehicle, upon attempting to depress the brake pedal, the contact became aware that the brake pedal was stiff and stuck in position. After which, the message "Drive Carefully; Braking System Failure" was displayed. The contact stated that the vehicle came to a complete stop independently after the Forward Collision Avoidance: Automatic Emergency Braking system was activated. The vehicle returned to normal functionality, but the failure became a regular occurrence. The service brake warning light was illuminated. The vehicle was taken to the dealer, who diagnosed failures with the ABS control module and brake sensor. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 900.
- Electronic stability control (esc) · Service brakes
The contact owns a 2023 BMW 760I. The contact was notified of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet…
The contact owns a 2023 BMW 760I. The contact was notified of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Forward collision avoidance › Automatic emergency braking · Service brakes
Vehicle brakes gave out while driving and would not stop. System generated an email of the incident from manufacturer. Dealership informed that they have seen this before and its is a simple fix with a brake booster but no recalls are currently recalling the vehicle. The warning appeared as it happened.
- Unknown or other
My vehicle had a crash before receiving the recall on 28th august 2023 at 10.00am. The car swerved to the right and dashed on a parked car. There were no injuries. But the Cars right front was damaged. At first I could not understand what happened and because of the dash the airbags got deployed…
My vehicle had a crash before receiving the recall on 28th august 2023 at 10.00am. The car swerved to the right and dashed on a parked car. There were no injuries. But the Cars right front was damaged. At first I could not understand what happened and because of the dash the airbags got deployed and I was dazed for moments. Later when the towing truck moved the car I saw the left front tire had burst. When I leased and brought the car within 15 days the same side tyre had burst but the road was clear and I could take care . I got a new car tyre fitted at my cost from the Seattle BMW dealership office. In the current accident before I could realize anything the car had dashed. The speed however was 25miles/hour. Later the insurance came in the picture and the car was sent to collision center NW Fife an authorized repair shop certified by BMW. The extent of damage as reported was considered as irreparable and the insurance company informed me that the car had to be scrapped. The issue is there was some defect either due to the tyre fitted as the incident repeated and secondly the safety mechanism did not brake automatically. The recall letter States that the fault of automatic stopping was there and needed to be repaired. I had informed immediately after the accident the dealer from where I bought the car. There was contact from the dealer of any communication except a note get it replied through your insurance In my 50 years of driving I have not had one incident of car dash or damage. Secondly the extensive damage indicates the poor safety of the car body leave alone the fault in the safety software . This is premium car and I was shocked to see the extent of damage.
- Unknown or other
Unknown
- Unknown or other
There IS no physical user manual in the vehicle and when the dash screens turn blank (happens regularly), the online version IS not accessible in the vehicle. The BMW app only works where there IS network coverage so that IS not a solution either. The dealer cannot order a user manual because the…
There IS no physical user manual in the vehicle and when the dash screens turn blank (happens regularly), the online version IS not accessible in the vehicle. The BMW app only works where there IS network coverage so that IS not a solution either. The dealer cannot order a user manual because the oem, BMW, has not released it. BMW customer service advises that they only have online versions. Isn't the physical availability of a user manual a requirement ? Willing to pay for it, but the oem doesn't even sell one.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10252280The connection between the LED module and the light tube inside the upper/top headlamp housing is damaged.
- 10252135After performing a BMW Remote Software Upgrade (RSU), the functionality of the Comfort Access andPassive Go/Exit features may be reduced. Also, one or more of the following error memory entries below may be stored in the Basic Central Platform(BCP) module. 80424A Remote control receiver at the front (FBD5 VM): Programming defective 80424B Remote control receiver at the rear (FBD5 HM): Programming defective 80424C Remote control receiver at the front left (FBD5s VL): Programming defective 80424D Remote control receiver at the front right (FBD5s VR): Programming defective 80424E Remote control receiver at the rear right (FBD5s HR): Programming defective 80424F Remote control receiver at the rear left (FBD5s HL): Programming defective
- 10252023The original Conditioned Based Service (CBS) Key data point closed with 23-07 soft ware, all CBS systems are now collectively under analysis.
- 10249437The basic conditions for initializing the power windows are not met.
- 10249027The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle discharged battery complaints.
- 10249018At low outside temperatures (below 40 degrees F) and slow driving speeds (i.e. when parking, maneuvering)with a large steering angle, the front end can be slightly axially misaligned. This can be felt (jerking)/ heard via an acoustic acknowledgement (clunk) as seen at the 11 second mark of the video. See attached video V36 01 21.
- 10249015A vehicle arrives at your center to be diagnosed for a micro-leak in the fuel evaporative (EVAP) system(NVLD natural vacuum leak detection). For this condition, the following fault is stored in the DME: 190302 - fuel tank ventilation and scavenging air system, micro-leak: leakage more than 0.5mm For: Model vehicles other that the ones listed above, or for EVAP faults related to a large leak, after confirming that the fuel filler cap is fitted properly, then, proceed to follow the corresponding test plan
- 10247567Engine will crank but not start. There is no communication with the integrated fuel module (TFE) whendiagnosing with ISTA. The following two fault codes will be stored in the DME: 032B43 - Low fuel pressure system, electric fuel pump: pressure value too low CDA594 - Message (- 0x33E) missing, receiver DME, transmitter TFE
- 10245422Customers may state that the alarm system (DWA) is not active after locking their unoccupied vehicle. Depending on the vehicles equipment and settings, no acoustic or optical confirmation (folding the mirrors/blinking confirmation) is noticeable. Additionally, the red anti-theft alarm LED in the interior mirror does not briefly flash every 2 seconds, indicating the alarm is armed.
- 10245420Emergency Stop Assistant is activated. Thisicon will appear in the CID when this function is activated.
- 10245379The carpet welcome light(s) turns on either after a delay, or does not function at all.
- 10245378A thumping sound is heard when the window reaches the closing end stop.
- 10242967BMW AG has requested the inspection of all dealer stock of the following part number(s) listed below to ensure the spacer is conformed to drawing.
- 10242878Moisture is visible in one or both of the Daytime Running Light (DRL) headlights.
- 10242694?The front seat will not calibrate/initialize, and the stored faults cannot be deleted.
- 10242687?BMW AG has issued a Delivery Stop (effective July 12, 2023) on certain Model Year 2023 - 2024 BMW vehicles that were produced between July 21, 2022, and July 11, 2023. A software logic error in the diagnostic module for tank leaks (DMTL) could cause the Service Engine Soon light (MIL) to not turn on when there is an electrical fault with pump or diverter valve for the DMTL even after several driving cycles with the fault/s being currently present.
- 10242523?Customer may notice visual discrepancies in the instrument cluster display or head-up display.
- 10241370During workshop repairs with software updates, certain customer vehicles may be changed to BMW Operating System 8.5 and returned to customers without making them aware of the change.
- 10241367Gap between the windshield lateral seal and A-pillar(s)
- 10239607The front seat heating does not heat up after vehicle departure with the climate control in the automatic mode.
- 10239601BMW AG has issued a Delivery Stop effective June 6, 2023 on certain Model Year 2023 - 2024 BMW vehicles that were produced between October 26, 2022 and May 8, 2023.
- 10238092"After programming to I-level 23-03-5xx, the fault memory 0x022270 is stored in the mPAD (Medium Platform Automatic Driving) and cannot be deleted. A Check Control message ""Driver assistance"" is displayed in the central information display. "
- 10238089Intermittently the Central Information Display (CID) portion of the Multifunctional Display will display only black.
- 10238081Upon opening and closing the tailgate, a creaking/groaning sound can be heard from tailgate actuator.
- 10236397Multifunctional display.
- 10236396Rear Passenger display screen.
- 10236393Headlight.
- 10236390Popping sound at the top of the c-pillar
- 10236387Engine Variants Updated.
- 10236235A noise can briefly be heard from the front left of the engine compartment near the air conditioning refrigerant line. The noise can be heard in the passenger compartment with the hood closed.
- 10236234One or more of the LED daytime running lights are dim or discolored, such as this example in which the inner light is "yellowed". The connection between the LED module and the light tube inside the headlamp housing is damaged.
- 10236232The following headlight CC messages are displayed: 128 "Left high beam headlight faulty" 130 "Right high beam headlight faulty" The following fault codes are stored during a vehicle test: 805A22- MLC: Communication fault timeout FLM-03 left 805BA2- MLC: Communication fault timeout FLM-03 right
- 10236225When the brake pedal is pressed/ released, a creaking noise may be heard from the pedal area for the Integrated Brake System (IB).
- 10236221Engine cranks but will not start.
- 10236220BMW AG has issued a Delivery Stop (effective December 1, 2022) on certain Model Year 2023 BMW i4 and i7 vehicles that were produced between October 5, 2022 and November 10, 2022. A bearing in the front electric drive unit could fail due to a manufacturing defect, resulting in a noise while driving.
- 10235204Various functions of the camera-based driver assistance systems (ADCAM system) can lead to customer complaints.
- 10235199Some functions of the vehicle's rear cabin area interior lighting cannot be adjusted.
- 10235194The lower armrest on the driver's door does not get warm.
- 10235193The Combined Charging Unit (CCU) may contain an error in the software.
- 10235189The front seat heating does not heat up after vehicle departure with the climate control in the automatic mode.
Every BMW 760I model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.